Arena Flowers Reviews

Name: Arena Flowers
Rating: 4.26

4.3 Rating 1,479 Reviews

86 %

of reviewers recommend Arena Flowers

Company Reviews

Metrics

Info

4.3

Based on 1,479 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 0350 581

Email:

customer@arenaflowers.com

Write Your review

Tell us how Arena Flowers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great to deal with and always prompt with the delivery. Have used on numerous occasions and never been let down. ( saved my bacon a couple of times, I can tell you!!!!!)”

Helpful Report

Posted 11 years ago

“Very fast service, and the display was lovely.”

Helpful Report

Posted 11 years ago

“I sent a white orchid to some friends who were moving and I had no idea as to colour scheme. They were thrilled with it - you can't go wrong with white - ii came in a lovely pot and is still flowering”

Helpful Report

Posted 11 years ago

“Arenaflowers always comes out top. I've watched my wife walk through a pub carrying flowers I had delivered to her office and heads turns. Areanflowers, flowers are just absolutely fantastic. The quality, size and look is stunning. they have a lot of choice which means I can always find something new and interesting, plus a good selection of additional things I can add to make it extra special (a fluffy toy for friends who have just had a kid is always great). You can't go wrong with Arenaflowers. I certainly. never have.”

Helpful Report

Posted 11 years ago

“I have used this company several times to send flowers for various occasions. The flowers have been excellent and all the recipients have been thrilled with them. They let you know when the flowers have been delivered and everything goes smoothly. I would and have recommended this company to lots of people, who like me have been pleased with the service. Keep up the good work and thanks. Christine”

Helpful Report

Posted 11 years ago

“Service from Arena flowers has been very good and feedback from my colleague recieving the flowers has been excellent.”

Helpful Report

Posted 11 years ago

“WOULD NEVER USE THIS COMPANY AGAIN, FLOWERS ARRIVED LATE AND WERE VERY POOR, THEY ONLY LASTED TWO DAYS AND WERE DROOPING, MY DAUGHTER HAD JUST HAD MY FIRST GRANDCHILD AND I WAS SOOO DISAPPOINTED I COMPLAINED BUT GOT NOWHERE, THEY GET YOUR MONEY AND JUST DONT CARE, I HAD PREVIOUSLY USED THIS COMPANY FOR MY FRIENDS 60TH AND SHE PHONED TO THANK ME FOR THE FLOWERS, I ASKED IF THEY WERE NICE AND SHE SAID YES BUT LATER TOLD ME SHE WAS BEING POLITE WHEN I TOLD HER ABOUT THE FLOWERS SENT TO MY DAUGHTER, MY FIREND SAID THAT THEY WERE VERY POOR AND DID NOT LAST.”

Helpful Report

Posted 11 years ago

Dear Alice Thank you for your review. I am truly sorry to hear that you were disappointed with the flowers delivered. The only notes we have on the order in regards to a complaint is about the 48 hour postcide, which at the time of ordering, you would have been made aware of. There are no notes to suggest that the flowers were disappointing themselves but that is certainly something we would have wanted to discuss with you and put right if that was the case. As per our terms and conditions, we would have needed photos of the bouquet, in order to assess the complaint and then try to put it right. Please accept our sincere apologies for any disappointment caused. Kind regards, The Arena Flowers Team

Posted 11 years ago

“Very pleased with the purchase. The flowers were fresh and smelled incredible. Will definitely use Arena Flowers again to send them to my family and friends.”

Helpful Report

Posted 11 years ago

“I. Most recipients happy with the product. II. The product is quite expensive which reduces its use for non-necessary purchases III. Still waiting for response from last issue raised”

Helpful Report

Posted 11 years ago

Hello Gabriel Thank you for your review. I cannot seem to find details about previous issues. Please could you email us at customer@arenaflowers.com and I would be happy to look into this further for you and help you with your issue. Kind regards Clare, Arena Flowers Customer Service.

Posted 11 years ago

“I am in Australia and ordered flowers for a family member in the UK. The process was easy, the choice of flower arrangements fantastic. The delivery was prompt and the flowers received were absolutely beautiful. I recommend Arena Flowers and will be using them this Christmas for my UK family gift of flowers.”

Helpful Report

Posted 11 years ago

“I bought a white orchid for some friends who had just moved. I had no idea as to their colour scheme so this was perfect. They”

Helpful Report

Posted 11 years ago

“Generally I like this website but I can never use a discount code as, no matter at which point I try to enter this, it deletes the information I have previously put in and it never takes the discounted amount off at the checkout. If I want to use the discount code, I have to telephone you after I have placed the order but I have even given up on this now as it is so time consuming. Please respond.”

Helpful Report

Posted 11 years ago

Hi Pauline Thank you for your review. This is very strange, as of course, the promocodes should work online for you to use at your convenience. Please could you email us at customer@arenaflowers.com with a previous order number so that we can look at your account, along with the browser you use and the version of the browser so that we can check that there are no compatibility issues. Please send this via email, not in response to this review, so as to keep your email address, order number and account details private. Kind regards Clare Arena Flowers Customer Service.

Posted 11 years ago

“Always get good quality long lasting flowers”

Helpful Report

Posted 11 years ago

“The flowers that I ordered from you I was very pleased with,the person that I got them for sent my a photo of them and they where beautiful,I now only order my flowers from you . My daughter now use you as well.Keep up the good work Thank you Lorna Ashley”

Helpful Report

Posted 11 years ago

“Very responsive, good selection and great site. Comment would be that I'd like more choice as to simple bouquets - tulips, lillies etc on their own. Otherwise very good, and I recommend you regulalry”

Helpful Report

Posted 11 years ago

“Beautiful flowers every time”

Helpful Report

Posted 11 years ago

“Every time I send flowers, the recipient is so pleased with the quality and it has always been delivered on time.”

Helpful Report

Posted 11 years ago

“Absolutely beautiful bouquet, arrived just on time. Everything perfect.”

Helpful Report

Posted 11 years ago

Arena Flowers is rated 4.3 based on 1,479 reviews