Ardo Medical Ltd Reviews

Name: Ardo Medical Ltd
Address: Unit 1, Belvedere Trading Estate, Unit 1, Somerset
Rating: 4.71

4.7 Rating 733 Reviews

94 %

of reviewers recommend Ardo Medical Ltd

Company Reviews

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Visit Website

Phone:

01823336362

Email:

info@ardomedical.co.uk

Location:

Unit 1,
Belvedere Trading Estate,
Unit 1
Somerset
TA1 1BH

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Ardo Medical Ltd 5 star review on 25th May 2024

Mara REGISTRE

Ardo Medical Ltd 5 star review on 5th April 2023

Blankq Lukacs

Ardo Medical Ltd 5 star review on 27th October 2016

Yvonne McArthur

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It works well when using single pump. The performance reduces if a double pump is used.”

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Posted 1 year ago

“£13 cheaper on amazon.....”

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Posted 1 year ago

“Could not get pump to fit comfortably, difficult to size and soft insert only comes with standard size flanges? Has been sat in cupboard unused.”

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Posted 3 years ago

Hi Sarah, we are sorry to hear that you had issues with the pump, however, we cannot find on our system that you have contacted us for any help? We try and ensure that customers can contact us in many ways either by telephone, online chat, and social media channels. Expressing is a learned experience and we would have loved to help you. Please get in touch so your pump does not have to live in the cupboard x

Posted 3 years ago

“Nice and small, you can hook the pump on and have a hand free for holding baby and walk around. I’ve not used more than 2 settings but they might be useful. I have to bend forward slightly when pumping or the milk doesn’t go into the bottle which hurts my back. The most annoying thing is it doesn’t switch off when you press the power button. Who has time to press and hold?”

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Posted 3 years ago

Hi, we are sorry that you are unhappy with the pump, however, we cannot see on our customer service system that you contacted us about the power button, as you do not need to hold it down? We have lots of ways to get in touch via website live chat, email, social media platforms or just give us a call, we can help. Not with gravity though as you need to bend slightly for the milk to travel but not so it hurts your back.

Posted 3 years ago

“Works better than the hospital one but high price makes it unaccessible for a lot of Mums. Nice and quite only thing i would change would perhaps put a cover in to cover the nipple when in company .”

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Posted 3 years ago

“The shells/funnels I ordered via ardo were great and fitted well. Unfortunately the hand pump (purchased through Amazon) was less robust and needed to be returned.”

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Posted 4 years ago

“As a company I think you're great but I have been so disappointed with the breast pump. It has never worked for me. I have had so much more success with a much cheaper pump. I followed the advice of your sales assistant but it still didn't work for me. I can't fault your excellent customer service though!”

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Posted 4 years ago

Hi Kate, thank you for your really lovely comments about our customer service it means a lot to the dedicated staff. I am sorry that you did not have much success with the pump we offer online consultations if that is of any help?

Posted 4 years ago

“I thought that the funnel order would include the white rubber valve too.”

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Posted 5 years ago

“Have the calypso double electric pump. I exclusively pump so use it up to 8 times a day. It is easy to use and is comfortable. Happy with the pump. My main problem is that I need to replace parts every 2-3 weeks and these are really expensive and to top it off I have to pay almost £4 postage each time!!! I would of thought when you spend this much money on a pump the parts would last longer and there should be free delivery over a minimum spend level”

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Posted 5 years ago

Hi Katie , we are sorry to hear about your issue with the spare parts, however, you should not need to change them every 2 or 3 weeks even if you are exclusively expressing. We would like to try and establish what the issue is. We cannot find the order on the system for the pump only the spare parts, did you buy it direct from us? If you would like to ring us on 01823 336362 we would be happy to help.

Posted 5 years ago

“When it comes to replacement parts you can’t buy only the parts you need you have to buy the whole kit.”

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Posted 5 years ago

“Product great, but very annoying the smallest size of insert isn’t provided as part of the purchase of the whole pump kit. I ended up making myself sore using the bigger size until the smallest size arrived. Now it’s all great, but a bit of an inconvenience at a time when I just wanted to focus on my baby.”

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Posted 5 years ago

Hi Penelope, we don't provide every size with the pump as it would increase the price of the product however, we do offer 3 most popular sizes which is more than most breastpump suppliers offer. Please contact us on info@ardomedical.co.uk to discuss.

Posted 5 years ago

“Overall quite happy with my ardo calypso pump, but have two annoyances; 1. I specifically bought the pump due to it being marketed as quietest on the market but it's not as quiet as I expected - I definitely can't pump at night in bed without waking my husband, and 2. Because I use the 28 diameter pump I can't see my nipple through the two layers of plastic to make sure I have good attachment, location of nipple etc. If the plastic was clearer instead of opaque this would be better.”

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Posted 6 years ago

“Slightly over rated I’d say Not as comfy and professional as someone would expect. A very big unit, that implies a high movement restriction.”

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Posted 7 years ago

“The pump is nice and quiet and lightweight to carry around. It's reasonably priced for a double pump.”

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Posted 8 years ago

“ordered pump on sat but didn't receive it till Tuesday, milk now dried up daughter not happy”

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Posted 8 years ago

“The pump has broken twice so far which has been very frustrating. Ardo have been quick in arranging a replacement. Unfortunately the first time a carum pump was not available.”

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Posted 8 years ago

“Great bit of kit just a shame its only supplied with two bottles etc, having to express for my new born every three hours then wash and sterilise everything after each use isn't fun!”

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Posted 8 years ago

“We liked the double pumping option thats great feature. We had some issues with the machine and it was dealt quickly by the staff that was good.”

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Posted 9 years ago

“Quality of service and equipment was great. There was a problem with delivery though - the package was failed to be delivered by DPD driver at the first instance and with not further updates from DPD I had to go an pick up the parcel myself.”

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Posted 9 years ago

“Delivered quickly and fast response to emails but I'm afraid I wasn't wowed by the Carum pump. Although easy to use, I feel that smaller breast shell inserts affect the strength of the vacuum. I had to use the larger shell which was too big and not very comfortable to enable me to express any milk.”

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Posted 10 years ago

We are sorry to hear that your experience was not as you’d have hoped. As a specialist breast pump manufacturer we do offer the largest range of breast shell sizes available which is 22mm to 36mm.

Posted 10 years ago

Ardo Medical Ltd is rated 4.7 based on 733 reviews