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Ardo Medical Ltd Reviews

4.7 Rating 707 Reviews
94 %
of reviewers recommend Ardo Medical Ltd
Read Ardo Medical Ltd Reviews
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Phone:

01823336362

Email:

info@ardomedical.co.uk

Location:

Unit 1,
Belvedere Trading Estate,
Unit 1
Somerset
TA1 1BH

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Anonymous
Anonymous  // 01/01/2019
Straightforward and quick to get spare parts I needed. Reassuring that they are readily available.
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Posted 5 years ago
The ARDO Calypso pump is fantastic. I have tried two other breast pumps and this is by far the best one. The pump is much quieter than other pumps and the suction is much better, this means that pumping is completed so much faster leaving lots more time spending with baby. I would highly recommend this breast pump.
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Posted 5 years ago
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Posted 5 years ago
The Calypso pump is really comfortable, easy to use and clean, quiet and delivery was quick. Ordering was really simple and customer services really knowledgeable on which products were best for me. I also got the milk buster bottle cleaner which works really well in keeping the bottles clean. We had a tricky start with my baby being in hospital and using the pump kept my supply going whilst he didn't latch. Would definitely recommend these products.
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Posted 5 years ago
Love the Ardo pump! Not question as to which one I would be buying. I’m currently renting one, I doubt I’d still be able to breastfeeding without it! Great value for money, quite, easy to assemble, clean and use. Only reason I’ve not given it 5 stars is because the buttons are a bit poorly designed.
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Posted 5 years ago
Very helpful online chat help service. The person gave great advice on what I needed. Excellent experience.
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Posted 5 years ago
excellent customer service!! Both from the central office and local rep. Many thanks
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Posted 5 years ago
Pump didn’t arrive as delivery people failed to ring the doorbell. Asked for a refund which I still haven’t received and informed I would be charged for the failed delivery.
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Posted 5 years ago
Hi Dina, we are sorry you are disappointed with the service. The courier would not have come to your home without ringing the bell as they are paid on deliveries. They attempted to deliver 3 times and left card notifications that they had been. We refunded the pump rental money but not the courier costs as a gesture of goodwill.
Posted 5 years ago
I used the double pump while in hospital and im so glad i did. It so quite, doesnt hurt when pumping and easy to assemble. I dont spend that much time as double pump is quick.
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Posted 5 years ago
I used the Calypso double pump for a year full time with my first baby and now, four years later, I'm using the same machine again. It has more than paid for itself and I've been extremely happy with the service I received from Ardo. I've bought extra parts as they've worn out and they've always been delivered quickly. I've recommended the machine to several friends who have also gone on to express full time.
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Posted 5 years ago
Great process, great product and great service. Ardo made a difficult time with breast feeding much easier. Midwives and Health Visitors should be promoting this company.
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Posted 5 years ago
Product great, but very annoying the smallest size of insert isn’t provided as part of the purchase of the whole pump kit. I ended up making myself sore using the bigger size until the smallest size arrived. Now it’s all great, but a bit of an inconvenience at a time when I just wanted to focus on my baby.
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Posted 5 years ago
Hi Penelope, we don't provide every size with the pump as it would increase the price of the product however, we do offer 3 most popular sizes which is more than most breastpump suppliers offer. Please contact us on info@ardomedical.co.uk to discuss.
Posted 5 years ago
Quiet and reliable pump. The only issue is that the silicon parts worn off rather quickly.
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Posted 5 years ago
I have discovered Ardo with my first son and ordered one as I went back to work and it was really great choice as I managed to breasfeed my son until he was 12m old.I have ordered for my second baby as it was a bad srart with tonge tie and the pump helped me to keep the milk.I also bought one for when I return to work.
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Posted 5 years ago
It didn’t fit properly&I was really unhappy with it! I tried&tried, but the brest shells were just too big&hard, my breasts are quite soft, I think it needs shells that are softer with a silicone lining like Phillips ones! I’m cup size C/D and shells still felt too big. I felt it was a waste of money and time and effort! Return after 2 weeks of trying! Ideally I’d like my money back as I haven’t managed to pump a single ounce of milk! But customer service is also poor and misleading when it comes to returns.
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Posted 5 years ago
Hi Elzbieta, I am sorry you are unhappy with our service, however, we have checked on our system and cannot see you that you contacted us at any point to help? There is a video on the website to check your size, and we do offer a soft shell system. We have lots of great reviews on the Carum and would have loved to help you if you had given us the opportunity.
Posted 5 years ago
Love this pump. Love that I can use the settings to work out what works best for me. Parts easy to clean. Feels good quality. I have nothing bad to say.
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Posted 5 years ago
Excellent customer service. Would defiantly recommend Ardo to other mums.
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Posted 5 years ago
I bought my pump second hand and it was missing a few pieces, like collection bottles, and plug adapter. It was very easy to order the missing pieces from the website and customer service was friendly and helpful at all stages.
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Posted 5 years ago
I have had some difficulties with pain over the weekend and thought it may be due to an incorrect flange size. The guys are Ardo asked me to call in so that they were able to try and diagnose the issue with me and then sent out the new flange via courier as I was in quite a lot of pain. Such excellent service and support.
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Posted 5 years ago
I've just finished 6 months of hiring the fantastic Ardo 'Elite' double breast pump. I hired the machine when my baby was 3 months old because I wanted to feed him breastmilk, but he had trouble breastfeeding, so a routine of expressing and bottle feeding seemed like the best option for me. I found this to be a much less stressful option than tricky breastfeeding and worked out that hiring the machine would be cheaper than buying formula. When I hired the machine I was feeding my son 1/3 breastmilk, 2/3 formula and when I got into a routine with the pump, which is easy to use and very efficient, I was able to feed him a majority of breastmilk and just a top up of formula. I'll be hiring the machine for my next pregnancy even if the baby takes to breastfeeding well, just to keep up supply and get a store of breastmilk going too.
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Posted 6 years ago
Ardo Medical Ltd is rated 4.7 based on 707 reviews