Hi,
Thank you for your feedback a member of our customer services team will contact you today to help resolve the issue.
Thanks, EMAP Customer Services Team
“Well my first issue wasn't delivered, the second one arrived and they sent out a duplicate of the second one hen I asked for the first to be re-sent.”
Hi there! Thank you for your feedback. We're sorry to learn of the issue you have experienced. A member of our dedicated customer services team will be in contact shortly in order to assist you in this matter. Kind regards, The AR team.
Hi there, thank you for your feedback. We're sorry to learn of your disappointment with our brand and would be interested to learn what we could do to improve. Should you have any recommendations, I would ask that you email our dedicated customer services team at customerservices@architectural-review.com. Kind regards, The AR Team.
“Dear Sirs,
it is with significant regret that I have to write these notes, but thank you very much for an opportunity to convey them. I have been a subscriber to AR back in the 80s, and again when I got established here in the US continuously from 2003. For years I considered AR to be the magazine without comparison in the world, and as my German friend said: "it saved him in the times of rampant PoMo hysteria". It was a magazine whose project selection I sometimes compared to my colleagues in other magazine when complementing them: "Your current release is almost as strong as an AR one." I appreciate the need to continue to reimagine the format and the content, but it looks to me that the level of intellectual rigor that I appreciated AR for, has been diluted with too many directions in the past 1-2 years. While some of these ideas such as Typology have kept the expected level of sophistication, others such as reputations, etc. seem to be hit and miss as writers biases over-influenced some articles. The current release of Facades is in my view spot on regarding the issues of the day, but somehow the whole selected material has not confirmed my excitement when starting to go through the magazine for several reasons. In the recent few months I have also noticed seeming trend to feature very extravagant basically resurgent PoMo designs, without the necessary sophistication required for a potentially fruitful discourse, which causes the recent professional angle of the magazine to be a slightly off putting. So again, I am truly sorry to have to write this honest opinion, as I have unfortunately recently considered a couple times ending my subscription. You have a lot of good current intentions to refresh the architectural discourse, and we all need a fresh view. However please do not lose what you presented on the world scene so successfully for so many years, architectural profession needs that sophisticated soundness today in a different way as much as it needed it in the late 80s.”
Hi there, thank you for your feedback. We appreciate your input and are disheartened to learn of your dissatisfaction with our brand. We will take your comments under review and consider how we can do better. Should you have any recommendations on how we could improve, I would ask that you email our dedicated customer services team at customerservices@architectural-review.com. Kind regards, The AR Team.
“The articles are consistently interesting, well-written and insightful - which is a vast improvement over the flak dished out by the majority of the other design magazines.”
Hi Nick,
Thank you for your feedback.
I'm sorry to hear that you have yet to have received anything in regards to your subscription. I have emailed you directly in order to resolve this issue.
Kind regards,
Kyle
AR Customer Services
