Arccos Golf Reviews

Name: Arccos Golf
Address: 700 Canal Street, Stamford
Rating: 3.65

3.7 Rating 941 Reviews

63 %

of reviewers recommend Arccos Golf

3.7

Based on 941 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3.6 out of 5

About Arccos Golf:

Arccos Golf develops game-changing connected golf products. The company is revolutionizing the golfing experience by integrating automatic shot tracking with Artificial Intelligence to deliver unparalleled insights that help players maximize their potential.

Listed among the “World’s Most Innovative Companies” by Fast Company, ranking #3 in the Sports category globally, Arccos boasts the golf industry’s richest data set. This includes more than 200 million shots taken during 3.8 million rounds and over 8 billion geo-tagged golf course data points.

Arccos’ official partners include Microsoft (A.I. & cloud computing), PING (smart clubs), Cobra Puma Golf (smart clubs), Club Champion (smart fitting) and TXG (smart fitting).

Named after the inverse cosine function - an element of advanced mathematics that is featured in the Arccos algorithm, Arccos has received awards from numerous media and business organizations, such as Fast Company, Forbes, Entrepreneur Magazine, Golf Digest, GOLF Magazine, Golf Channel, MyGolfSpy, National Golf Foundation, Golf Monthly, Golf Today, SCOREGolf, American Golf, Connecticut Technology Council, ING, Gear Patrol and the PGA of America, among others.

Visit Website

Phone:

+1 844-692-7226

Email:

Starter@arccosgolf.com

Location:

700 Canal Street
Stamford
06902

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Arccos Golf 5 star review on 19th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have given Arccos 3stars due to my initial experience with the products. Considering the cost of the items I have found them to be intermittent in performance. I purchased a smart link device which did not track any of my shots and wouldn’t identify any clubs bar my putter. Arccos customer services have been very helpful and have provided a replacement but it’s not been an ideal start to using Arccos products. Hoping the new smart link device will perform as expected and I can use the app without having to worry about my shots not being tracked.”

Helpful Report

Posted 1 year ago

“Only have about 5-6 rounds and haven't had time to look at all the specs that the product generates. Using during the rounds is easy enough, but need to check the phone after every hole to ensure all the shots got recorded, which happens more than I'd like. Editing the shots is not clear.”

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Posted 1 year ago

“Customer service is wonderful. Easy return.”

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Posted 1 year ago

“My first time using the system in the course was not good. Maybe I did something wrong but after pairing my clubs and using the app at the course my shots were not registering. I assumed it was working and that the holes would automatically change - but that didn't happen. I noticed it wasnt working and couldn't figure out how to get the system to work and move from one hole to the other”

Helpful Report

Posted 1 year ago

Hi Jim, thank you for your review. We are sorry to hear of the issues you have experienced using Arccos. We kindly ask you please visit the link below for troubleshooting tips to help improve shot detection which should help resolve some of the issues you are experiencing. https://support.arccosgolf.com/hc/en-us/articles/360036195212-Why-am-I-missing-shots-with-phone-shot-detection- If you continue to experience the same problems please contact our Customer Experience team at starter@arccosgolf.com and they will be happy to help assist you to improve your experience using Arccos. Thanks, Team Arccos

Posted 1 year ago

“I find that the product is a great initiative to help golfers improve. The sensors work better with the apple watch.”

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Posted 1 year ago

“Took money from my account for a trial I did not ask for and 50% of sensors don't work , complete con”

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Posted 1 year ago

Hi Brian, thank you for your review. All of our sensors come with a 2-year warranty so we kindly ask you please contact our Customer Experience team at starter@arccosgolf.com and they will be able to offer troubleshooting tips to improve shot detection and, if you have unfortunately received any faulty sensors, arrange any free warranty replacements. The charge that was taken was the annual membership fee which occurred automatically at the end of your free trial period. All information regarding our offers are outlined up front with a clear message of trial period and charge dates. For more support regarding this, please contact our Customer Experience team and they will be happy to help with this also. Thanks, Team Arccos

Posted 1 year ago

“Definitely a must have. It improves your overall skills in golf and it advices you on what to work d and what’s lacking in your game.”

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Posted 1 year ago

“5 rounds in and playing new irons so great for getting my distance lots to lean but so far so good 👍”

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Posted 1 year ago

“Love it. Most of the problems I’ve have been operator error!”

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Posted 1 year ago

“So far so good. You have to play 90 holes before the data helps you out. I'm new to Arccos and golfing. I'll post again when I get more time in.”

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Posted 1 year ago

“The main data I use is the distance per club. The GPS map during play is also very good. It is worth taking the time to review the round and correct anything post round. It only takes a minute or 2 and the new hot spot locator is useful for that”

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Posted 1 year ago

“It doesn’t track every shot, maybe I’m not using it correctly.”

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Posted 1 year ago

Hi Linda, thank you for your review. We are sorry to hear of shots not being recorded correctly. Tips to improve shot detection and reduce missed shots can be found on our support site at the following link: https://support.arccosgolf.com/hc/en-us/articles/360036195212-Why-is-my-phone-missing-shots- If you are still experiencing issues following these, we kindly ask you please contact our Customer Experience team at starter@arccosgolf.com and they will be happy to help resolve any problems you are experiencing. Thanks, Team Arccos

Posted 1 year ago

“It works, get it! The data is unbelievable!”

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Posted 1 year ago

“Wish I stated using Arccos years ago!”

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Posted 1 year ago

“excellent data”

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Posted 1 year ago

“After NEVER using any data and just registering the product, and NOT agreeing to subscribe after trial period they are still taking money from my account. My credit card company got the last payment back but to my surprise another one came out last month, even though I received an email saying they were sorry I would not continue. Be very wary.”

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Posted 2 years ago

“I’ve only played about 6 rounds and am blown away with the data! This is really helping me focus on the areas that actually need improvement. Looking forward to seeing the data over the next few months.”

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Posted 2 years ago

“The data and feedback are a game changer! It lets me know exactly what part of my game is costing me strokes and where to focus my practice time. I can’t wait for the season to start!”

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Posted 2 years ago

“Been using Arccos for 2 years and it has improved my game so much. It gives you a great understanding of your game would recommend to anyone”

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Posted 2 years ago

“Gave up on grips after a few months as many missed shots and my winter course not properly mapped; for example, the map of the last hole displayed the green in the car park! Editing on the fly difficult and unsatisfactory. Best thing was using the phone for plays as if yardages. Very useful. Trouble is that Golfpad provide that information for £25-£30 a year subscription so now use that Android app. Hopefully, software will improve in future as real potential.”

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Posted 2 years ago

Arccos Golf is rated 3.7 based on 941 reviews