Arccos Golf Reviews

Name: Arccos Golf
Address: 700 Canal Street, Stamford
Rating: 3.65

3.7 Rating 941 Reviews

63 %

of reviewers recommend Arccos Golf

3.7

Based on 941 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3.6 out of 5

About Arccos Golf:

Arccos Golf develops game-changing connected golf products. The company is revolutionizing the golfing experience by integrating automatic shot tracking with Artificial Intelligence to deliver unparalleled insights that help players maximize their potential.

Listed among the “World’s Most Innovative Companies” by Fast Company, ranking #3 in the Sports category globally, Arccos boasts the golf industry’s richest data set. This includes more than 200 million shots taken during 3.8 million rounds and over 8 billion geo-tagged golf course data points.

Arccos’ official partners include Microsoft (A.I. & cloud computing), PING (smart clubs), Cobra Puma Golf (smart clubs), Club Champion (smart fitting) and TXG (smart fitting).

Named after the inverse cosine function - an element of advanced mathematics that is featured in the Arccos algorithm, Arccos has received awards from numerous media and business organizations, such as Fast Company, Forbes, Entrepreneur Magazine, Golf Digest, GOLF Magazine, Golf Channel, MyGolfSpy, National Golf Foundation, Golf Monthly, Golf Today, SCOREGolf, American Golf, Connecticut Technology Council, ING, Gear Patrol and the PGA of America, among others.

Visit Website

Phone:

+1 844-692-7226

Email:

Starter@arccosgolf.com

Location:

700 Canal Street
Stamford
06902

Write Your review

Tell us how Arccos Golf made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Arccos Golf 5 star review on 19th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My son gave me the ARCCOS system for Christmas , I am a gadget guy and like to keep track of all my stats, ARCCOS was extremely easy to install and setup does all the work for me as far as tracking my scores and data.”

Helpful Report

Posted 2 years ago

“Very helpful stats.”

Helpful Report

Posted 2 years ago

“I've used it for about 6 rounds now and it truly takes the guesswork out of the yardage, especially when factoring in the wind. I would give this five stars if it had the ability to show the greens like Golf Logix”

Helpful Report

Posted 2 years ago

“Fantastic bit of kit, interesting to see from what distances I need to improve on compared to my handicap”

Helpful Report

Posted 2 years ago

“This year I bought a new Ping 3W that came with an Arccos smart grip and received 14 screw in sensors for my other clubs. I was so impressed with the ease of use, accuracy and insights during the trial period that I can't imagine not using Arccos. Having all of this data at my fingertips and the recommendations of the Arccos Caddie help me take off strokes from each round I play. Thank you Team Arccos for creating a great solution for golfers of all levels!”

Helpful Report

Posted 2 years ago

“Been using the sensors (grip) for about 10 rounds. I use it with my Apple Watch . If you asked me a month ago the weak part of my game, I would had said driving. Turns out it’s approach shots. I was very weak on 100 -150 shots. Half short and the rest left. Knocked 2 shots off my game (10 Hcp ) in a month just focusing on choosing the correct club and aiming drills. Next up putting! Highly recommend.”

Helpful Report

Posted 2 years ago

“It’s a good thing l have not got my head around it all but the basics are good enough for me at the moment l have had a bit of trouble with two of my sensors but thanks to the Arccos team they are getting replaced for free great service. Thanks”

Helpful Report

Posted 2 years ago

“I love Arccos. It is very intuitive and truly enjoy reviewing my round afterwards and learning how to become a better player.”

Helpful Report

Posted 2 years ago

“Buyer beware! Same expereince as a previous post. After free trial ended I was charged for a yearly membership with out authorization or notification. Their response was to send me to their website which clearly states that they plan to rip you off after the 45-day trial. Terrible business practices.”

Helpful Report

Posted 2 years ago

Hi Patrick. Thanks for leaving a review and we are sorry to hear that you are not happy with our product. On the sign-up page, all the details regarding your trial period and the membership are outlined. Please contact our support team via starter@arccosgolf.com, they will be able to help further. Thanks, Team Arccos.

Posted 2 years ago

“I got to admit I was absolutely shocked when this technology worked exactly the way it said it would. The trackers are 95% accurate and give you a ton of information and work quite well and super easy to use. I use the link device and the only problem I've ever had. Every once in awhile I lose GPS but other than that it's a really exceed in my expectations.”

Helpful Report

Posted 3 years ago

“I am really excited about this product. After 90 holes, Arccos has enough data to advise you what club to use on the course based on your previous shots, weather and elevation. And if you decide to choose another club, it will give you a percentage on you making that distance. It can sometimes be a little fiddly editing your shots during a game but the app is consistently being improved. And most importantly, my handicap has gone down by 3 shots in 3 months.”

Helpful Report

Posted 3 years ago

“Ended up not finding it useful. More effective to use your own head, keep your own stats, calculate your own yardages and what not rather than have a smartphone app do it for you - ends up getting in the way of things and oftentimes doesn't reflect what is going on in your game. I was given some as a gift, but after using for 4-5 rounds, I re-sold them on Amazon at a discount to MSRP.”

Helpful Report

Posted 3 years ago

“Great communication and assistance from the team; into my 8th round now and beginning to enjoy all the benefits. Highly recomended, A”

Helpful Report

Posted 3 years ago

“Too fiddly to set up. Decided to cancel but can’t cancel without emailing them and telling them why you want to cancel. Probably how they make money”

Helpful Report

Posted 3 years ago

“Just genuinely a trash product. Great idea, and actually bought Cobra irons to get the Arccos grips. You're LUCKY to have half of your shots tracked. App annihilates your battery. Thought it was just me, but 5 buddies all had exactly same reviews. Tbh Cobra (and Ping for that matter) got shafted in the partnership.”

Helpful Report

Posted 3 years ago

Hi Matt, thank you for your review. We are sorry to hear that you are not having the best experience using Arccos Caddie. We kindly ask you please contact our Customer Experience team at starter@arccosgolf.com and they will be happy to help try and resolve any issues you are experiencing. Thanks, Team Arccos

Posted 3 years ago

“Great concept, just extremely unreliable “ADD ONS”; the remote sensor broke immediately; if you play a lot and like to use Bluetooth for earphones, etc, you CANNOT if you are using the phone to “sense” shots.”

Helpful Report

Posted 3 years ago

Hi Bill, thank you for your review. We are sorry to hear that your sensors have stopped working we kindly ask you contact our Customer Experience team at starter@arccosgolf.com who can help get you free replacements under their 2-year warranty. Unfortunately due to how the system works using the phone's microphone you cannot use Bluetooth devices with your phone while using it for shot detection. If you still wish to use Bluetooth devices on your phone, as an alternative you can use an Arccos Caddie Link or Apple Watch for shot detection instead. If you have any further questions please contact our Customer Experience team and they will be happy to help you. Thanks, Team Arccos

Posted 3 years ago

“So guys , I use the smart sensors. I have to say working most of the time ok if I use it with my iPhone / Apple Watch. But I also purchased the link …. Sorry but this is missing to many shots. You can’t see on the apply watch or it tracked the shot when using it with link. Why other functionality on the watch depending whom is providing GPS data. The software has to many flaws …. I have the feeling you think we have time enough to go debug your software when playing Golf. Requesting a review of your app issues when round is just finished …. Maybe we had not had the time check all holes. images that do not reflect the actual state of the golf course. If you missed a T-shot on some holes and want to edit afterwards you can’t because the actual Tshot gps position is not on the images when you edit the hole. Now about the dashboard …. You have so many faults on it that I am questioning the accuracy of the analysis of the data. Example . You talk about 20 rounds average on and 10 round average o; the some page …. Which is the correct one. When I complained and send you screenshots your engineer doesn’t make the effort to analyze the data send as I get an email with requesting to explain in detail which is clear if you have 2 different references for the analysis of data ( 10 and 20 rounds) . It’s ver clear that the link of the selected x rounds is using sometimes the wrong var in your software. If you want us to debug your software …. You should not charge us or provide us with discounts ! I am still using the smart sensors but neeo change grips soon so I purchased the smart grips …. But if you charge a yearly subscription …. It’s a killer. This would be a reason to go for the shotscope V3 product as … no subscription fees… Before overcharging to all of us you should get your act together and fix the software problems you have….”

Helpful Report

Posted 3 years ago

Hi Peter, thank you for your review. We are sorry to hear that you are not having the best experience using your Link. We kindly ask you please contact our Customer Experience team at starter@arccosgolf.com who can offer you some troubleshooting tips or help guide you through some diagnostics tests to establish if you have you have unfortunately received a faulty unit. If this is the case they will be able to assist in sending you a replacement unit. With regards to the dashboard we'd like to thank you for your feedback and we will look into that. Thanks, Team Arccos

Posted 3 years ago

“After free trial ended I was charged for a yearly membership with out authorization or notification. On top of that to cancel a membership you must email them explaining why you don’t wish to pay for the membership or why you no longer want to use it. No way to remove payment method or cancel without emailing them.”

Helpful Report

Posted 3 years ago

Hi, Thank you for your feedback. All the details were outlined upon beginning your free trial. For more support please contact our Customer Experience team at starter@arccosgolf.com Thanks, Team Arccos

Posted 3 years ago

“I’ve been using a couple of years. Found the customer support excellent. I think the product is pretty awesome in both focussing where you need to work, and creating additional motivation. Had few issue tracking shots. A game changer.”

Helpful Report

Posted 3 years ago

“TL;DR Save your money. Especially when they want a $120 subscription fee on top of the purchase of the $180 sensors, and the $130 Caddie Link (if you don't want to have your phone in your lead pocket as Arccos forces you to do to track). The product is not there yet. It has potential, but its not ready yet. Don't get it. Give it 3+ years. I didn't want to review Arccos to spare them, but they kept asking for a review so here it goes. This product is just not there. Its as if they were a kickstarter or something and released it before it was even ready. While I think $130 for a glorified bluetooth transmitter (the Caddie Link) is VERY steep, I could live with that. But what I can't live with is the $120 subscription price on top of that to use a product that doesn't work. In addition, they FORCE you to have at least 8 sensors to use it (including on your putter???). It costs $180 for sensors. I am currently trying to cancel my subscription and they claim there is no account under my email, which is ironically the same email address they sent this request to review them. They're playing games with me trying to cancel, yet they're happy to send me infinite marketing emails. Aside from all the overpriced stuff, the biggest reason I cant give a good review is because the product simply doesn't work. Its only tracked maybe five percent of the holes I tried it on having attempted 100's of holes with it. And the only round it really worked fully for again was when I completely babysat it and was more focused on keeping the tech working than my golf swing. Not to mention the one time I babysat it and it actually did work, it absolutely RAVAGED my phone battery. I had a portable charger with me and plugged in the whole time and the battery drained even faster than the charger could keep up. It barely made it a full round of 18 holes with a charger plugged in even from when it was at 100%. Absloutely ridiculous. I know this negative review will probably just dissapear or get bot buried but thank you for listening to my vent. And if someone from Arccos reads this, don't take it personal. I don't hate you, I hate the product you created. Please revamp everything about arccos that's the only way it will be worth it.”

Helpful Report

Posted 3 years ago

Arccos Golf is rated 3.7 based on 941 reviews