Arccos Golf Reviews

Name: Arccos Golf
Address: 700 Canal Street, Stamford
Rating: 3.65

3.7 Rating 940 Reviews

63 %

of reviewers recommend Arccos Golf

3.7

Based on 940 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3.6 out of 5

About Arccos Golf:

Arccos Golf develops game-changing connected golf products. The company is revolutionizing the golfing experience by integrating automatic shot tracking with Artificial Intelligence to deliver unparalleled insights that help players maximize their potential.

Listed among the “World’s Most Innovative Companies” by Fast Company, ranking #3 in the Sports category globally, Arccos boasts the golf industry’s richest data set. This includes more than 200 million shots taken during 3.8 million rounds and over 8 billion geo-tagged golf course data points.

Arccos’ official partners include Microsoft (A.I. & cloud computing), PING (smart clubs), Cobra Puma Golf (smart clubs), Club Champion (smart fitting) and TXG (smart fitting).

Named after the inverse cosine function - an element of advanced mathematics that is featured in the Arccos algorithm, Arccos has received awards from numerous media and business organizations, such as Fast Company, Forbes, Entrepreneur Magazine, Golf Digest, GOLF Magazine, Golf Channel, MyGolfSpy, National Golf Foundation, Golf Monthly, Golf Today, SCOREGolf, American Golf, Connecticut Technology Council, ING, Gear Patrol and the PGA of America, among others.

Visit Website

Phone:

+1 844-692-7226

Email:

Starter@arccosgolf.com

Location:

700 Canal Street
Stamford
06902

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Arccos Golf 5 star review on 19th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arccos and Arccos caddie are incredible tools for knowing and understanding your game. The Link performs quite well, and overcomes my only complaints (phone in the pocket). I've been a user since 2015, and Arccos keeps getting better!”

Helpful Report

Posted 3 years ago

“Not able to rate them yet. I wasn’t aware that I needed a full set to use them. I think there should be a trial option before you purchase the full set. You sell them as individual sensors but then you sink them and you can’t use the app because you are required to have all the sensors”

Helpful Report

Posted 3 years ago

“I really don't know how I feel about the system. I purchased the Link with the sensors and expected a lot more. The link struggles to document all my shots and I have it on the outside of my left pocket unobstructed. The data is great but it would be great to be able to not use curtain shots in the data. Sometimes I have to use a club to get out of trouble and I don't want to use that in the data”

Helpful Report

Posted 3 years ago

“I didn’t think these would be a game changer... they are! So much relevant information I thought I knows but didn’t. Areas to work on I didn’t know I had to. Great product”

Helpful Report

Posted 3 years ago

“This product is cool if you want to spend the whole round looking at your phone. Sike, it isn’t even cool then. Arccos misses shots all the time, accounts for the wrong amount of putts, takes forever to connect to use Apple Watch. Just not a good product. Really regretting signing up for 2021”

Helpful Report

Posted 3 years ago

“I am attempting to get in touch with the CEO. I want to help him grow this product. Every golfer in the world should have Arccos. Please have someone reach out to me!”

Helpful Report

Posted 3 years ago

“Excellent. Doesn't always track shots but overall good”

Helpful Report

Posted 3 years ago

“A wonderful item each golf player can't miss!”

Helpful Report

Posted 3 years ago

“Excellent system, been invaluable to my handicap coming down, shows you your strengths and what to work on, the app is great too with lots of info to help you pick the right club etc.”

Helpful Report

Posted 3 years ago

“The sytem missed about 30% of my strokes so ended up returning the system. Some of the the sensors would never pair.”

Helpful Report

Posted 3 years ago

Hi Bear, Thanks for leaving us a review. We are sorry to hear that the system was not working correctly. It sounds like you may have had some faulty sensors which we would have replaced for you as they are guaranteed for 2 years. Hopefully you can try out system again in the future with a better experience. All the best, -Team Arccos.

Posted 3 years ago

“I really like the system, however I would appreciate it more if the putting system would be a little bit more accurate because it often misses strokes and I would also like if the tags had some sort of way of confirming with the belt device on strokes because sometimes I will hit the ball and it will not register.”

Helpful Report

Posted 3 years ago

“I had placed a two star rating because my sensors acted up and frustration set in. Befor you panic go to the Arccos Web Site, you can schedule a live call easy. Arccos quickly sent me two new sensors and I’m back to loving the sensors. The system is amazing. A rip to all don’t leave the clubs out at Home, a putter for example, you will burn out the batterie as they are on a light sensor. Hope this helps.”

Helpful Report

Posted 3 years ago

“Die prinzipielle Funktionsweise finde ich gut. Vor allem die Tatsache, dass ich während des Spiels nicht eingreifen muss ist ein entscheidender Vorteil. Schwierigkeiten mach immer wieder die Synchronisation mit der Apple Watch beim Start. Entweder sie dauert viel zu lange, so dass ich dann schon unterwegs bin, oder sie klappt überhaupt nicht. Seit den letzten App-Updates, hängt sich die App beim Suchen/Anzeigen/Auswählen des Platzes immer wieder auf. Schade.”

Helpful Report

Posted 3 years ago

“Not sure about all the negative reviews. I ordered the full system, recieved in less than 4 days. I use the link everyday with no issues. When I pull out a club, i double check that they aren't loose which they have not been. I take practice swings before every hole. Arccos only tracks shot when you hit the ball, not on practice swings like some people say. The only time Arccos misses a shot is on a whisper soft 56* or 60* bump. Easy fix. The putter will miss a few strokes on 1-2' putts. After putting each hole, I check the app while walking to the next hole. Adjust the flag and putt distance if needed. The dashboard has been great! It clearly states more info than one needs as an amatuer golfer but that is why we all buy the system. I am clearly an awful putter, lol. In the end, I love Arccos and wish I would have bought it sooner. I paid full price for the system.. Thank you Arccos!! Jeff, Franklin TN”

Arccos Golf 5 star review on 13th March 2021

Helpful Report

Posted 3 years ago

Hi Jeff, Thank you for taking the time to leave Arccos Caddie a review. We are thrilled to hear that your experience has been excellent so far - we hope this will continue! If you ever need any support, be sure to reach out to customer experience team. Thanks again, -Team Arccos

Posted 3 years ago

“Started out amazing, then two months in a couple of sensors started acting up and finally stopped working. The putter sensor and the pitching wedge. If your putter sensor dies you cannot start a round. It been three weeks and still no response from customer service. Ghosts. When you call the number you cannot leave a message because it’s full. If your trying to play better this is not the answer, frustration will ensue and then your done with Arccos. $279.00 is not allot of money but I only like to get burned once.”

Arccos Golf 2 star review on 12th March 2021

Helpful Report

Posted 3 years ago

Hi Eddy, Thanks for your review. We are sorry to hear that you have got a couple of faulty sensors. Our customer experience team will be able to help with troubleshooting and replacements if required. You should be able to reach them at starter@arccosgolf.com. From our understanding, you have now been able to get in touch with our team so we hope this has now all be sorted? For the app to work, we do require a putter sensor to be paired as if not, this would cause lots of hole switching issues and the experience would not be great. Thanks again, -Team Arccos

Posted 3 years ago

“The Arccos system for me has been a disappointing experience. 1) I've had the club sensors for a year, but have not been able to fully utilize the dashboard for analysis as the website did not work as advertised. 2) I paid INADVANCED for the new Link and had to wait 6-8 months before I received it. I've attempted to use it twice and both times it did NOT identify the club or shot 8-10 times during my 18 hole rounds. DO NOT BY THE LINK!!! 3) Like many golfers, I like to stream music while I play golf. Arccos system does NOT allow you to do this unless you also buy the LINK to connect and track your shots. Since the LINK does not work... I'm back to using my phone to connect with the Arccos sensors and going without playing music. I'm frustrated and disappointed this product did not live up to their stated ideals.”

Helpful Report

Posted 3 years ago

Hi Don, Thank you for leaving us a review. We are sorry to hear that you have had a disappointing experience so far, we hope you will allow us the chance to change this for you? You can view your stats on your phone in the app, or via our dashboard at dashboard.arccosgolf.com. For support with this, along with any troubleshooting of your Link device, please reach out to our customer experience team who will be happy to assist - starter@arccosgolf.com. Hopefully we an get you back on track with Arccos Caddie. Thanks, -Team Arccos

Posted 3 years ago

“Had issues with delivery but was sent a £12 refund as an apology. Product still hasn't arrived yet but Nice touch to ease the blow. Good to see there is good support before I've even got the product.”

Helpful Report

Posted 3 years ago

Hi Jon, Thanks for leaving us a review. We are glad our team was able to assist with your issue and we do hope you receive your order shortly. Thanks for your patience. If you have any further questions, be sure to reach out to our support team starter@arccosgolf.com. Many thanks, -Team Arccos

Posted 3 years ago

“Lose all sensors batterie in 6 months ! I baught the Link sensor for a better experience but it's not usefull Bad product !”

Helpful Report

Posted 3 years ago

Hi Thierry, Thanks for leaving us a review and we are sorry to hear that you have not had a good experience so far. We guarantee our sensors for 2-years so should they stop working within this time frame we will replace them free of charge. For support around this, please contact our customer service team via email at starter@arccosgolf.com and they would be happy to help. Hopefully we can turn your experience around and get you using Arccos Caddie like intended. Thanks, -Team Arccos

Posted 3 years ago

“Purchased a bundle which was on Sale (14 sensors plus a hat and towel). It was supposed to be $179 for the bundle. I received the sensors but no hat or towel. When I called I was told that I didn’t check the right box and that I would have been charged for the hat or towel which makes no sense since this was the Sale’s deal. Ripped off by Arccos recommend you don’t buy the sensor or anything from them, their customer service is awful.”

Helpful Report

Posted 3 years ago

Hi Cody, Thanks for leaving us a review. The bundle product page was designed as a 'build your own' with the optionality to select whether you would like to add a hat (if so which color), and whether you would like to add a towel. Depending on what items you added to the bundle, the price would change and you would save 10%. Apologies if you thought they were automatically applied. We will take this feedback on board for future bundle product page designs, so thank you. All the best, -Team Arccos

Posted 3 years ago

“Fantastic from start to finish, blows all the competition completely away, its helped me understand my game more than I ever could of my own, strokes gained is a game changer, it's probably helped me save at least 4-5 shots in the last year through being able to see which way I've missed greens, missed fairways, golf isn't about hitting your best shot, it's about limiting your worst shots to be better, arccos allows me to do that and then take the information to a fitting and see if there are certain clubs that need flattening or adjusted upright to help my game, the world is your oyster when it comes to arccos it just depends how much you want to deep dive into your game, every golfer should be using arccos in my personal opinion”

Arccos Golf 5 star review on 10th February 2021

Helpful Report

Posted 3 years ago

Hi Jon, Thanks for your review. It is great to hear how Arccos Caddie has helped you to save strokes, and you are completely right about the limiting your bad shots. Hopefully we can save some more strokes together this year! All the best, -Team Arccos

Posted 3 years ago

Arccos Golf is rated 3.7 based on 940 reviews