Arccos Golf Reviews

Name: Arccos Golf
Address: 700 Canal Street, Stamford
Rating: 3.65

3.7 Rating 940 Reviews

63 %

of reviewers recommend Arccos Golf

3.7

Based on 940 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3.6 out of 5

About Arccos Golf:

Arccos Golf develops game-changing connected golf products. The company is revolutionizing the golfing experience by integrating automatic shot tracking with Artificial Intelligence to deliver unparalleled insights that help players maximize their potential.

Listed among the “World’s Most Innovative Companies” by Fast Company, ranking #3 in the Sports category globally, Arccos boasts the golf industry’s richest data set. This includes more than 200 million shots taken during 3.8 million rounds and over 8 billion geo-tagged golf course data points.

Arccos’ official partners include Microsoft (A.I. & cloud computing), PING (smart clubs), Cobra Puma Golf (smart clubs), Club Champion (smart fitting) and TXG (smart fitting).

Named after the inverse cosine function - an element of advanced mathematics that is featured in the Arccos algorithm, Arccos has received awards from numerous media and business organizations, such as Fast Company, Forbes, Entrepreneur Magazine, Golf Digest, GOLF Magazine, Golf Channel, MyGolfSpy, National Golf Foundation, Golf Monthly, Golf Today, SCOREGolf, American Golf, Connecticut Technology Council, ING, Gear Patrol and the PGA of America, among others.

Visit Website

Phone:

+1 844-692-7226

Email:

Starter@arccosgolf.com

Location:

700 Canal Street
Stamford
06902

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Arccos Golf 5 star review on 19th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I think it’s great value for money if your playing once a month, I play 1-2 times a week and have came down from 9 to 1 .. there’s no better knowledge then knowing yourself and arccos delivers that and tells u what all the elements are doing would highly recommend”

Helpful Report

Posted 3 years ago

Hi Kevin, Thanks for taking the time to leave a review. Your handicap reduction is brilliant, that is great to hear! We are happy to be apart of your improvement journey. If you ever need anything, be sure to get in touch with our support team. Thanks again, -Team Arccos

Posted 3 years ago

“I love arccos! Provides you a true look and assessment into your game, the statistics don’t lie! Learned to trust the caddy and saved 3 strokes”

Helpful Report

Posted 3 years ago

Hi Paul, Thanks for your review. We are happy to hear that you are enjoying the caddie and that it has helped you to shave some strokes. If you have any further feedback, be sure to get in touch with our customer support team, starter@arccosgolf.com. Thanks again, -Team Arccos

Posted 3 years ago

“Arccos is amazing. I have had it since nearly the beginning of the 360 sensors and now with the additon of the LINK, they have just made it even better. The information and data it gives me to help me focus on what I need to work on is so helpful. I am able to share with my golf instructor who can hone in on what part of the game we need to work on. The abily to know my distacnes better is so helpful. When I was Bob Vokey, (yes the real Voke) and he was fitting my wedges, he was able to use the distances and dial in my gapping. So many applicaitons. If you don't have it, you should get it. Thier Customer Support is second to none in the golf industry. Keep up Arccos!”

Helpful Report

Posted 3 years ago

Hi Kirk, Thank you for leaving your review. We are happy to hear that you are enjoying Arccos Caddie and that you have been able to use it to dial in your club gapping. It is great that you are able to share your data with your instructor (& Bob Vokey) to help highlight areas of weakness and improve your all-round game. Keep up the good work! Thanks again, -Team Arccos

Posted 3 years ago

“Having had a few years out of the game I knew I needed time to get my yardages under control. The Arccos technology has made this process so much easier meaning I can spend that time working on the parts of my game that need the most attention, which is all supplied post round using the Arccos stokes gained statistics. You can never underestimate the power of being pin high... HIGHLY RECOMMEND!!”

Helpful Report

Posted 3 years ago

Hi Mark, Thanks for your review. We are glad that you are enjoying Arccos Caddie and that the Strokes Gained Analytics has helped highlight areas of your game to work on. Hopefully we can shoot lower scores together. All the best, -Team Arccos

Posted 3 years ago

“Arccos has created necessary context around where my game is strong and where it needs work. This allows me to craft appropriate practice regiments and as a result the weak areas of my game have been improving. Adding the Link wearable really took my experience to the next level - it very rarely misses shots, whereas my phone in my front pocket would miss many of my short game shots and I would need to use the app to add them in, if anything the link is too sensitive and sometimes records club use when I drop a wedge off green side or put it away in my bag. however it much less effort to delete a phantom shot than to add in a real one. I have and will continue recommending this product to my golf friends and family - the easy installation of the smart sensors and the wealth of data the product provides really changes the golf experience.”

Helpful Report

Posted 3 years ago

Hi Michael, Thanks for taking the time to leave us a review. Our team will be happy to hear that Arccos Caddie has helped with your game and that Link has improved your experience. If you have any further feedback, be sure to reach out to our support team. All the best, -Team Arccos

Posted 3 years ago

“Been a real eye-opener for me and it's certainly helped me improve my game - dropped 4 shots over the past year to an 8. It requires some patience initially but once you're comfortable with using the system it's great. And I've tried a few other systems including manual data entry, gamegolf and shotscope - Arccos is miles ahead. Well worth the investment.”

Helpful Report

Posted 3 years ago

Hi Andrew, Thank you for taking the time to leave us a review. It is great to hear that you have reduced your handicap since using Arccos Caddie - keep up the good work! Any issues, be sure to get in touch with our customer service team. Thanks again, -Team Arccos

Posted 3 years ago

“Super helpful customer service, and have not had any issues. When I asked some basic questions they were patient and made sure I had all the resources available (putter accessory). Once up and running, I have found it so easy to use, and has given me so much insight into my game. I even upgraded to the Link so I could wear more of my golf skirts and still use Arccos and that was an even better experience. I regularly use the rangefinder and I have found by listening to the caddie advice based on my distances, I am hitting so much more realistically and performing on the course.”

Helpful Report

Posted 3 years ago

Hi Sara, Thank you for leaving us a review. We are pleased to hear that our customer service team has managed to help you with your requests. We are also delighted that you are enjoying your experience with the app, especially with Arccos Caddie Link. Hopefully we can reduce your handicap together! All the best, -Team Arccos

Posted 3 years ago

“I received a set of sensors for Christmas as well as a set of clubs that already came with sensors. I got the runaround trying to return the sensors because it was purchased from the UK store and because I live in Canada I have to pay $99 to send them back to the UK! You are all one company, you should deal with it as such! On my clubs it comes with a 90 days free trail, I was told that as a make up for my frustration of the return that they would extend the trial for 1 year and when I called them to say I was going to activate the trail they said it’s only for the 90 days! Not a trustworthy company! I was bragging to my golfing buddies about these sensors and they couldn’t wait to see me use them! Once I let them know what this company is about there’s no way they’ll deal with you.”

Helpful Report

Posted 3 years ago

“When it works it is great at picking up driving distance and even with problems noted below, is pretty good at suggesting a club to use for approach shot. However, it very often does not pick up club and hence shots in fairway or a short shot if green is missed, and often does not pick up first putt, and always fails to pick up second putts. If it does not pick up first putt is the distance recorded for approach shot calculatable. I do not want to check after each shot. In order to use features, I need to keep a separate scorecard noting each shot and editing after round. Overall decreased sensitivity will make me stop using this product.”

Helpful Report

Posted 4 years ago

“Love it. I n 1 round only missed Caddie only missed to register 1 single put. I am absolutely impressed and con't wait for my next rounds of golf. Well done Arccos Golf Team. Worth the wait!!!”

Helpful Report

Posted 4 years ago

Hi Hellen, Thank you for your feedback on Arccos Caddie. We are happy to see that you are impressed with our system and hopefully it can help you to shoot lower scores. Keep up the good work. -Team Arccos

Posted 3 years ago

“The good news: The Arccos Caddie Link does a better job picking up my shots than prior to using it ... but is still too far from 100% (I would be happy with ~97% - excluding putts). Between the costs of the Link and the base product, the consistency of picking up all shots should be much higher than it is. As directed, I wear it either clipped to my belt or to my pocket. The bad news: If clipped anywhere other than my belt, it has a propensity to get "unclipped" and slide off. One of the two surfaces of the clip (or preferably both) need a rough surface to minimize the chance of it wiggling off. I am going to attach the rough part of velcro to see if that helps. BUT, I most certainly should not have to do that. I refuse to believe that if there had been enough field testing prior to formal release, that this shortcoming would not have been observed and corrected.”

Helpful Report

Posted 4 years ago

Hello, Thank you for leaving a review and for your feedback on the Link. We will take the clip feedback on board and will use this to guide future developments. If you have any further comments, please reach out to our support team at starter@arccosgolf.com. Thanks, -Team Arccos

Posted 3 years ago

“Customer service socks. I lost my tool that comes with the grips for Super Stroke putters for installation. I called and wanted to buy a replacement tool and had to buy another sensor just to get the tool, which I didn't need. BS!”

Helpful Report

Posted 4 years ago

Hi James, Thanks for leaving us a review and we are sorry you lost your tool. Unfortunately, as these come as a set with the sensor we do not have an spare tools. However, we have refunded you 50% of your order to make up for this, we hope this helps? Thanks for being an Arccos Caddie member. All the best, -Team Arccos

Posted 3 years ago

“I purchased a new set of irons. They have Golf Pride CP2 grips. The sensors do not fit tight and they fall off the clubs. I have now lost seven sensors and when I asked for help, I was told I could purchase new ones. What has happened to customer satisfaction? I received my new link yesterday that has been 4 or 5 months coming. Sad thing is the Link is no good without a full set of sensors. I am not sure how long the warranty is on the sensors but it cover replacement sensors. I really like the sensors but I will not renew my subscription when it comes due.”

Helpful Report

Posted 4 years ago

Hi Robert, Thank you for your review. We are sorry to hear that you have lost some of your sensors. Some of our users use electrical tape to secure the sensors to the top of the grips to stop them from falling loose, however the screw part of the sensor should secure them in place on its own. As an Arccos Caddie member, we offer a discount on single sensors and grips - more information can be found on our website. Be sure to reach out to our customer experience team for more information or support - starter@arccosgolf.com. Thanks again, -Team Arccos

Posted 4 years ago

“The app doesn't work for me. Couldn't scan in the sensors with my so I had to use a friend's phone. When I got to the course it wouldn't register any of my shots. On paper it looks great but had been a waste of time for me and support is lacking. Wouldn't recommend.”

Helpful Report

Posted 4 years ago

Hi Adam, Thanks for your review. Sorry you cannot get the app to work. It sounds like there may be some issues around the microphone of your phone, as this is how the sensors are detected. If you reach out to our support team (starter@arccosgolf.com) they will be able to run some diagnostics to help you to get the app to work. Thanks, -Team Arccos

Posted 4 years ago

“Great concept with poor implementation. The sensors all check out when I run diagnostics but miss many shots and even entire holes every course I play. Because it takes too much time to correct the missed readings during play I have to wait until I am home to input the proper data. Not worth the price or the frustration. I will not be renewing my subscription.”

Helpful Report

Posted 4 years ago

Hi Trey, Thanks for taking the time to leave us a review. We are sad to hear that you are missing many shots. There may be some issues with shot detection that our team can help you with. Please reach out to our customer experience team (starter@arccosgolf.com) who would be happy to run some diagnostics to try get you up and running as you should be. Thanks, -Team Arccos

Posted 4 years ago

“I have not completed a round in 2 mths. App either stop or doesn't advance to next hole or caddie comes up with error.I don't think I'll be renewing subs next year”

Helpful Report

Posted 4 years ago

Hi Mike, Thanks for leaving us a review. Sorry you have not had a great experience so far, we hope we can change this around for you. Please contact our customer experience team for support - starter@arccosgolf.com. Thanks. Best, -Team Arccos

Posted 4 years ago

“I like the product quite a bit but it has quirks. To be honest I feel more upset by the lack empathy on some of the customer support responses below. Some of the users are giving you really good feedback on how to make your app and system better. Take it in, thank them vs defending what you have. What you have is good but can definitely be improved. - satellite maps, more flexibility in preview caddie to assess more options, removing certain shots from stats,...-. Anyway, take it in, show a growth mindset, thank folks for their feedback -and do something with it-, help them make the most with what they have now, and let’s make this a great community.”

Helpful Report

Posted 4 years ago

Hello, Thank you for your review. We try our best to listen to our members and use their feedback to guide future product developments. We are sorry that you feel this way and we appreciate your comments. As you said, lets make this a great community! Thanks, -Team Arccos

Posted 4 years ago

“After a couple hiccups to start I saw the light and my handicap plummeted. Typically I shoot low to mid 40’s /13 handicap I was shooting par after maybe 20 rounds. Really great graphics and tools to review rounds.”

Helpful Report

Posted 4 years ago

Hi Steve, Great to read your review. We are happy that you have managed to lower your handicap with Arccos Caddie. All the best, -Team Arccos

Posted 4 years ago

“Once I preordered the Link and waited 18 months for it to come in. My first round I had trouble with it working so I put it in my jacket pocket. It ended up falling out and I lost it. So the positive is it is small. The negative is it is small (and easy to lose). I love my sensors, but never really had a chance to even use the Link . My fault, but doubt I'll buy again.”

Helpful Report

Posted 4 years ago

Hi Henry, Thank you for leaving us a review. Sorry to hear that you had issues and then lost the device. If you reach out to our customer experience team they may be able to help - starter@arccosgolf.com. Thanks, -Team Arccos

Posted 4 years ago

“Sorry Arccos Team, sammelt das Geld nicht bei euren Kunden ein damit ihr produzieren könnt. Findet Investoren, produziert Ware und verkauft erst dann!!! Arbeitet nicht mit meinem Geld!!!!! Die Lieferzeiten sind inakzeptabel!!!”

Helpful Report

Posted 4 years ago

Hi Andreas, Thank you for leaving a review. We are sorry for the delay to your order but this should now have been fulfilled. We hope the wait was worthwhile? If you have any issues or any questions, please reach out to our customer experience team - starter@arccosgolf.com. Thanks again, -Team Arccos

Posted 4 years ago

Arccos Golf is rated 3.7 based on 940 reviews