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Arcadia Corporate Merchandise Ltd. Reviews

4.8 Rating 324 Reviews
98 %
of reviewers recommend Arcadia Corporate Merchandise Ltd.
4.8
Based on 324 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Arcadia Corporate Merchandise Ltd. Reviews

About Arcadia Corporate Merchandise Ltd.:

Arcadia Branded Merchandise provide branded promotional products and merchandise solutions to support global businesses with their marketing activity.

Visit Website

Phone:

08451302620

Email:

sales@arcadiaonline.co.uk

Location:

Grove PlaceWellington Road
High Wycombe, Buckinghamshire
HP12 3PR

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Anonymous
Anonymous  // 01/01/2019
The eggs weren't quite how we envisaged them, but I understand that that is probably a KF marketing decision. The boxes are quite badly put together, quite loose and not very well folded. The chocolate (I'm assured) is very nice.
Helpful Report
Posted 7 years ago
Sorry the goods were not as expected, your account manager will call to discuss further.
Posted 7 years ago
My account manager was extremely helpful when I was being vague about what we wanted!
Helpful Report
Posted 7 years ago
Delivery for the 10 April actually received on 29 March, prompt, early and efficient. Quote was easy to understand Alterations that I wanted to make were accommodated. I dealt with Linda Muir. Overall all was well.
Helpful Report
Posted 7 years ago
Kirstie managed to dig out some year old artwork for a repeat order and managed to modify it as well for an additional requirement. Work was done in good time and delivered ahead of schedule.
Helpful Report
Posted 7 years ago
They are always quick to respond to all emails which is important and are patient when I may take a while to respond. They are always happy to help and go that little bit further to ensure we receive the best possible product and service.
Helpful Report
Posted 7 years ago
Great products and service.
Helpful Report
Posted 7 years ago
The service that went above and beyond. The manufacturer agreed to send a swatch for colour matching - without me having to ask.
Helpful Report
Posted 7 years ago
Linda Muir specifically made it happen for us. She managed the process throughout and kept us informed with progress reports. Linda went the extra mile to ensure we were happy with the pantone, taking detailed and specific photos with props to help guide us. Brilliant service we look forward to working with Linda again, she is a great asset to Arcadia.
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Posted 7 years ago
The pens that you produced are very nice - they will be a nice gift to give to our staff as we roll out our new system
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Posted 7 years ago
Excellent service and product.
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Posted 7 years ago
Efficient and friendly service.
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Posted 7 years ago
Arcadia are extremely client-focused and they always deliver on time, and on budget. They're extremely good at interpreting a brief and coming up with ideas that we might like or may not have discovered ourselves. They also do a number of last-minute requests for us and it's never too much trouble. Arcadia are efficient, friendly and great at what they do - I wouldn't hesitate to recommend them.
Helpful Report
Posted 7 years ago
Very accommodating to our changes and quick turn around on the actual production.
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Posted 7 years ago
Good feedback even when original contact was on leave - well done Arcadia - good response in a timely fashion.
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Posted 7 years ago
I work with Kirstie Woods at least 4 times a year and every time the service and support I receive is friendly and efficient. Nothing is too much trouble, even when I need last minute changes on merchandise. She certainly does put her customers first. thank you Kirstie for giving me a first class service.
Helpful Report
Posted 7 years ago
The service is excellent, even in last-minute cases. It takes no time for our account managers to respond and if our primary contact is away then there's always a good handover to ensure we are always looked after and requests aren't being lost track of.
Helpful Report
Posted 7 years ago
Quick responses and turnaround of merchandise.
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Posted 7 years ago
Quick turnaround of business cards and shiping to India
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Posted 7 years ago
Items were great and delivered on time.
Helpful Report
Posted 7 years ago
very responsive team and flexible with requests for customization of the merchandise
Helpful Report
Posted 7 years ago
Arcadia Corporate Merchandise Ltd. is rated 4.8 based on 324 reviews