Arbtech Reviews

Name: Arbtech
Address: 3 Well House Barns, Chester Road, Bretton, Chester
Rating: 4.80

4.8 Rating 567 Reviews

95 %

of reviewers recommend Arbtech

Company Reviews

Metrics

Info

About Arbtech:

Arbtech is the leading ecological consultancy for planning and development clients and professionals throughout the UK. https://arbtech.co.uk

Visit Website

Phone:

01244 661170

Location:

3 Well House Barns, Chester Road, Bretton
Chester
CH4 0DH

Write Your review

Tell us how Arbtech made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having been told by our Planning Authority that the minor domestic alterations we were proposing would require a Preliminary Bat Inspection, we approached seven ecology companies for a quote. All responded, but we found your agent Julia Clague-Robinson particularly helpful. She quickly passed the enquiry to one of your consultants, Josephine McCarthy, who took the trouble to follow it up with more detailed enquiries. She phoned and explained the issues involved, without blinding us with science and without the element of 'hard sell' that put us off some of the other companies. Having requested and examined detailed photos of the building in question she formed the opinion that it was likely to offer 'negligible' potential for bat roosting, a view shared by our architect. All the other companies seemed to automatically assume that its woodland setting would mean a full (and very expensive) 'Emergence Survey' would be needed, involving a six month delay to the project. Although not the cheapest option at £586, Josephine's refreshingly objective approach made Arbtech the obvious choice. Her survey followed within a week of confirming the booking and by the very next day, her highly detailed report confirming her initial impression was with the architect, an impressive rate of turn-around by any standards! We found her a pleasure to work with: objective, thorough and highly professional, but never condescending and able to explain clearly to us what she was looking for and why. In what feels like a growth industry urgently in need of some tighter regulation, too many ecology companies seem determined to extract the maximum amount of business from the client and the impression is that the issues are being pre-judged. It's easy to scare the uninitiated with hypothetical talk of 'probabilities' and 'potential' for bat activity, based simply on the location and the type of building involved, rather than any hard evidence. Arbtech seem to take a more balanced approach and, while it may not always generate the many thousands of pounds that a full (and possibly unjustified) survey would produce, it does create good customer relations and we would unhesitatingly recommend your company - and Josephine in particular - to anyone in a similar situation.”

Helpful Report

Posted 4 years ago

“Fantastic service! Very attentive, very professional and really easy to do business with.”

Helpful Report

Posted 4 years ago

“Jo provided a very professional service . She explained the process very clearly and completed the Report within the agreed timetable”

Helpful Report

Posted 4 years ago

“We have had a Preliminary bat roost assessment carried out. The service was friendly, extremely responsive and very professional at all times.”

Helpful Report

Posted 4 years ago

“Preliminary bat survey carried out by Jo McCarthy. Very efficient and knowledgeable lady, who is also realistic and sensible. Very fair assessment. Arbtech, together with The Survey House are easy to deal with, quick to respond and highly organised. I would definitely recommend and use them again.”

Helpful Report

Posted 4 years ago

“Arbtech was fantastic: the consultant we had was brilliant: the whole process was easy and fast, and Jo herself was extremely knowledgeable and experienced. It was the second time we had used Arbtech as we had such a positive experience from the first!”

Helpful Report

Posted 4 years ago

“The cost of further surveys was almost double from other companies.”

Helpful Report

Posted 4 years ago

“Excellent services professionally done all information communicated to us easy to understand report”

Helpful Report

Posted 4 years ago

“Responsive, friendly and flexible to fit in around around needs. We would definitely choose again.”

Helpful Report

Posted 4 years ago

“Swift and professional response. We would use again”

Helpful Report

Posted 4 years ago

“Arbtech did an excellent job from the first contact by email to the actual survey. Jo McCarthy was professional, knowledgeable and personable. A pleasure to work with.”

Helpful Report

Posted 4 years ago

“Really efficient. Fast turnaround (lucky with the weather). Really nice people - pleasure to deal with”

Helpful Report

Posted 4 years ago

“Thoroughly professional service. Jo was superb and conscientious.”

Helpful Report

Posted 4 years ago

“This review is more for Jo McCathy. She attended my site to complete a bat survey. Thankfully there was no evidence of bats, or potential for future. Jo was thorough polite & ultra professional, engaging in conversation to explain the importance of her role. Qualities important and rare.......... Thank you, Regards. Brian Kelly”

Helpful Report

Posted 4 years ago

“Jo's approach from the start has been very professional, she kept me in touch throughout the process. If Jo is the face of Arbtech then I have no hesitation in recommending them.”

Helpful Report

Posted 4 years ago

“A pleasant, easy group to deal with and great at communicating. Would happily recommend them!”

Helpful Report

Posted 4 years ago

“Needing a Bat survey quickly before the end of the season I turned to Arbtech. Arbetch were super efficient delivering everything I needed within a matter of days. Particular praise is due to Jo McCarthy our surveyor. Jo made our first ever Bat Survey a thing of great interest rather than the intimidating experience we expected.”

Helpful Report

Posted 4 years ago

“Needing a Bat survey quickly before the end of the season I turned to Arbtech. Arbetch were super efficient delievering everything I needed within a matter of days. Particular praise is due to Jo McCarthy our surveyor. Jo made our first ever Bat Survey a thing of great interest rather than the intimidating expereince we expected.”

Helpful Report

Posted 4 years ago

“Brilliant work from Jo McCarthy and team from initial survey through emergence surveys to the final report. – Much appreciated.”

Helpful Report

Posted 4 years ago

“We have just received confirmation that the report Arbtech produced for us, within a very efficient time-frame, has allowed Council ecology offers to remove their objection and planners are now recommending approval subject to compliance with the recommendations of the PEA. Thanks again Arbtech and we look forward to working with you again in the future.”

Helpful Report

Posted 4 years ago

Arbtech is rated 4.8 based on 567 reviews