Arbtech Reviews

Name: Arbtech
Address: 3 Well House Barns, Chester Road, Bretton, Chester
Rating: 4.80

4.8 Rating 567 Reviews

95 %

of reviewers recommend Arbtech

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About Arbtech:

Arbtech is the leading ecological consultancy for planning and development clients and professionals throughout the UK. https://arbtech.co.uk

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Phone:

01244 661170

Location:

3 Well House Barns, Chester Road, Bretton
Chester
CH4 0DH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional service and a timely attendance. Clear explanations and charging structure.”

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Posted 1 year ago

“Very efficient pleasant lady. Quite expensive for what it was but seems everyone is expensive so possibly to be expected”

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Posted 1 year ago

“Having used multiple different ecology companies over the years the use of Arbtech was a refreshing change. The speed of initial response was great. The fee proposal was very competitive. Even more importantly the work was undertaken really quickly enabling our planning application to be submitted. Already talking to the team about the next project...”

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Posted 1 year ago

“Planning orientated and not very practical when it comes to dealing with fast-moving refurbishment projects. The preliminary Roost assessment didn't tell us anything we didn't already know and costs were misleading. All we wanted was a clear answer on whether a bat roost was present. The project was delayed by a month when there were no bats present. A more practical surveyor was able to conduct very quick emergence surveys to give us an almost instant answer allowing our project to proceed!”

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Posted 1 year ago

Hi Angus. The surveys we provided were done in accordance with best practice guidelines. They must be done this way to be accepted by your planning authority. We provided a report showing our recommendations - additional surveys were needed. The initial survey would have been needed no matter which surveyor you chose or what type of project you were working on.

Posted 1 year ago

“We were very poorly advised from the outset. if we had been given the proper advice we would have gone straight for the full survey rather than having a preliminary survey which added £700 to the total cost.”

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Posted 1 year ago

Hi Jennifer. You were advised correctly. In accordance with professional survey guidelines (Collins, 2016) a Preliminary Roost Assessment is the first stage in the bat survey process. You need a Preliminary Roost Assessment to identify roost features that bats might use as well as evidence of roosting bats. This is used to assess the roost value of the building for bats which, in turn, dictates the number of additional surveys that are necessary (if any) to establish roost presence/absence and to characterise any roosts present as well as the number of surveyors required to provide full coverage of the building. As part of the planning process, the LPA will expect to see a Preliminary Roost Assessment alongside any further bat surveys that may be required to determine a planning application, and it is a necessary first step to conserve bats and their roosts which are protected by law.

Posted 1 year ago

“The service I received from Merry Anderson was excellent in every way. She helped me to understand the bat conservation status of my property and showed great sensitivity in explaining my responsibilities in relation to the sale of my property. However I have one criticism. Your booking site is cumbersome. I had problems arranging the survey.”

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Posted 1 year ago

“Natalie and team , advised me on bat species Locations and the process for obtaining a Natural England Licence at my home in Itchenor . The advice was clear and the surveys were completed on time . The bat crew were very pleasant to deal with while keeping to a very professional approach . I would be happy to recommend them”

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Posted 1 year ago

“Dreadful service. Very expensive, slow, extremely unclear and misleading T&Cs. Do not choose the so-called "Rapid" service - your report could take 3 weeks (or more) to be received. Will never use again, and make sure no one I know does either.”

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Posted 1 year ago

“Really nice lad and very professioal just asked some about somethings and got on with it.”

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Posted 1 year ago

“One of the easyst surveys I had to organise turned up on time, and left Johnathan get on with it once he's finished, described what would happen next, and we'd get a written report in a few days. Two days later the report was sent. Thank you”

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Posted 1 year ago

“Very professional service provided by this company, the booking was taken and a date given, the ecologist turned up promptly and I was issued with a report 7 days later a perfect seamless service. I wish I could say the same for my local planning department !!”

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Posted 1 year ago

“Great service from start to finish, responded with the fee proposal in a timely manner and the various surveys were scheduled in a way that suited the client's needs. I was kept up to date on progress throughout the process.”

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Posted 1 year ago

“Painless !”

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Posted 1 year ago

“The service provided by Arbtech is exceptional, very professional and courteous. In terms of the work, it is precise and of a very high quality.”

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Posted 1 year ago

“Jo completely understood the importance of getting a survey completed and reported quickly and went out of her way to come on Bank Holiday Monday with the report ready the very next morning. Excellent efficient service on every level from a very knowledgeable and professional ecologist. We cannot recommend her more highly.”

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Posted 1 year ago

“Efficient and very knowledgeable, I look forward to the next stages of our building development.”

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Posted 1 year ago

“We cancelled our survey due to Planning issues but were never informed of the cancellation fees at the time of booking or at the time of cancellation and have now been struck with a £350 fee to pay. Ludacris!”

Helpful Report

Posted 1 year ago

Our version of events is very different to yours as we had no record of any cancellation being made, either in writing or over the phone. As such, we attended the survey as agreed with our consultant. We could have rearranged the survey with no issues if we had received instructions to cancel.

Posted 1 year ago

“Professional and a very quick turnaround”

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Posted 1 year ago

“Very professional and timely service. Would be very happy to use this company again.”

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Posted 1 year ago

“Arbtech were excellent from start to finish. Excellent communication and re-arranged dates to suit us where possible. Very prompt with letting us know their findings and always very polite. I would recommend them and would use them again.”

Helpful Report

Posted 1 year ago

Arbtech is rated 4.8 based on 567 reviews