Login
Start Free Trial Are you a business?? Click Here

Aquapet Reviews

4.8 Rating 6,118 Reviews
97 %
of reviewers recommend Aquapet
4.8
Based on 6,118 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Aquapet Reviews
Visit Website

Phone:

01455843400

Email:

sales@aquapet.co.uk

Location:

Kingsfield Road
Barwell
LE9 8NZ

Well priced for item, efficent ordering process and speedy delivery. Overall great service,
Helpful Report
Posted 8 months ago
Thank you for your review! Its very much appreciated. Hope to see you again soon! Kind regards Rich
Posted 8 months ago
Excellent service, good price and prompt delivery.
Helpful Report
Posted 8 months ago
Thank you for your review! Regards Rich
Posted 8 months ago
Very quick service and items well packed. Thanks.
Helpful Report
Posted 8 months ago
Thank you for your review! Very much appreciate. Kind regards Rich
Posted 8 months ago
Amazing store, here I find the best deal and my item was delivered in less them 48 hours. I highly recommend Aquapet…you guy’s smashed.
Helpful Report
Posted 8 months ago
Thank you for your review! It's very much appreciated.
Posted 8 months ago
This was my first order from Aquapet and I have to say the service has been impeccable. I ordered on a Saturday when they were closed, they dispatched on Monday and it arrived on Tuesday. Absolutely superb service and extremely well packaged. Added to that their prices were excellent. I am very happy and will definitely use again. Thanks!
Helpful Report
Posted 9 months ago
Thank you for your review! Very much appreciated. Hopefully see you again soon. Regards
Posted 9 months ago
Bought a mini Exo-terra terrarium from them on 7/3/24 it arrived the following day. Had no issue's with the ordering process and could not be happier with the speed with which my order arrived. I will 100% be using them again to buy more terrariums from and maybe other bits. Great service.
Helpful Report
Posted 9 months ago
Thank you for your review! Very much appreciated.
Posted 9 months ago
Ordered a Vision birdcage and it was delivered the next day, cage easy to assemble. Couldnt be happier.
Helpful Report
Posted 9 months ago
Thank you for your review! Very much appreciated.
Posted 9 months ago
Found the spares I needed for my old pond filter at fair prices. Easy to navigate website and useful exploded diagrams showing clearly the various parts. Well packaged and free delivery is a bonus.
Helpful Report
Posted 9 months ago
Thank you for your review!
Posted 9 months ago
Quick delivery and exactly what I needed to fix my budgie cage. Very happy.
Helpful Report
Posted 9 months ago
Good service and product second time I have bought this product wlll buy again thanks
Helpful Report
Posted 9 months ago
Had a product not many people had stock of and at better value. It was delivered on an express service. Excellent service.
Helpful Report
Posted 9 months ago
Thank you for your review!
Posted 9 months ago
Absolutely fantastic, item as described and in stock and was dispatched very quickly and arrived within a couple of days, I have happy fish again 😀
Helpful Report
Posted 9 months ago
Thank you for your review!
Posted 9 months ago
MEDICINE WORKED WELL,THANKS
Helpful Report
Posted 9 months ago
Thank you for your review!
Posted 9 months ago
Excellent as always, delivery is quick and they offer a range of products that I can't find elsewhere.
Helpful Report
Posted 9 months ago
Super fast delivery, arrived on time, very well packed and a fantastic price too, my Trinidad Chevron Tarantula will be very happy in her new spacious home
Aquapet 5 star review on 18th February 2024
Helpful Report
Posted 9 months ago
My first order was cancelled without warning or apology because I'd used a discount code that Aquapet claim isn't theirs. This resulted in me receiving my item much later than planned because I had to wait for the refund to hit my account before I could reorder. My rating would've been higher if Aquapet had admitted they'd forgotten to deactivate the discount code or at least apologise (I recognise that system errors can happen but the message from Aquapet took no responsibility for the mixup whatsoever). That said, once I'd ordered for the second time delivery was very quick and the item is perfect. Much cheaper than buying direct from the Catit store!
Helpful Report
Posted 10 months ago
Good service. Quick and easy to order what I wanted
Helpful Report
Posted 10 months ago
Easy website to use, product came on time would use again
Helpful Report
Posted 10 months ago
Parcel got to me on time and in good condition. Excellent service
Helpful Report
Posted 10 months ago
perfect, well packed
Helpful Report
Posted 10 months ago
Aquapet is rated 4.8 based on 6,118 reviews