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Aquapet Reviews

4.8 Rating 6,118 Reviews
97 %
of reviewers recommend Aquapet
4.8
Based on 6,118 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Aquapet Reviews
Visit Website

Phone:

01455843400

Email:

sales@aquapet.co.uk

Location:

Kingsfield Road
Barwell
LE9 8NZ

Anonymous
Anonymous  // 01/01/2019
Excellent service, order received within a few days as stated.
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Posted 1 year ago
Quick and easy way to shop aquatics will shop again with you keep up the great work
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Posted 1 year ago
Very good system, ordering was simple. We were kept informed and order arrived, well packed, today. Very happy.
Aquapet 5 star review on 23rd January 2023 Aquapet 5 star review on 23rd January 2023
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Posted 1 year ago
It's very useful to be able to buy spare parts for the Vision bird cage - great to extend the life of an otherwise good condition item with a broken door - thank you!
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Posted 1 year ago
Best price,fast delivery. What's not to like. Will definitely use again
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Posted 1 year ago
Great chunky piece of cork!
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Posted 1 year ago
Exceptionally speedy delivery! Bird cage looks terrific, everything delivered as expected and of good quality. Was pleasantly surprised that the double cage has the option of being built as single or double height: very handy for transport. Just need to go get the birds now!
Aquapet 5 star review on 9th January 2023
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Posted 1 year ago
I'm so impressed with Aquapet, I placed my order during the holiday period - I believe it was on Boxingda, my order was delivered for free and arrived the very next day which was simply fantastic! I ordered 4 glass terrariums and 4 acrylics, bearing in mind whenever I have ordered more than one glass enclosure from any other vendor at least one always arrives damaged so I was expecting issues... I was gifted Covid for Xmas and I just wasn't well enough to open and check my delivery until long after its arrival, on opening the box I was super impressed with the professional packaging and to find all of the glass enclosures were fine, there was an issue with two of the acrylic feeding hatches, therefore, I emailed customer service expecting a dispute because my order had arrived sometime before I opened and checked my items, however immediately I was promised replacements, these arrived very quickly and I received two whole acrylic terrariums rather than just the damaged parts. I couldn't be happier with this company and will be a very regular customer, its rare these days to find a company with such a high standard of customer service, especially considering the bang for buck.
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Posted 1 year ago
Very fast delivery. All in perfect condition.
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Posted 1 year ago
Very good service and quick delivery Would use again
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Posted 1 year ago
Very quick delivery and well priced compared to other sites
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Posted 1 year ago
Very pleased and reasonably priced
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Posted 1 year ago
Good price great service
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Posted 1 year ago
Best price and free next day delivery! Couldn’t ask for more.
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Posted 1 year ago
just what I needed, in perfect condition and arrived so early considering the strikes happening. Thank you
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Posted 1 year ago
I was so impressed with how quickly my order was dealt with. I urgently needed the part to my pond pump and it was delivered the next day! Many thanks Aquapet
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Posted 1 year ago
Really good service with quick delivery even with postal strikes.
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Posted 1 year ago
urgently needed a small enclosure for some small frogs and came across Aquapet, ordered it and got it within two days, an excellent and very efficient company. i would certainly use them again should the need arises. Harry Teyn
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Posted 1 year ago
Very good service with a fast delivery.
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Posted 1 year ago
Fast delivery, The pump arrived next day. Well packaged. I'm very pleased and impressed with the service.
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Posted 2 years ago
Aquapet is rated 4.8 based on 6,118 reviews