Name: Aquapet
Address: Kingsfield Road, Barwell
Rating: 4.83

“Very good value for money and super quick delivery. Will definitely use again. Thank you”

Posted 1 month ago

Dear Customer, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found great value for money and that our delivery was super quick. Your positive feedback means a lot to us and encourages our team to continue providing exceptional service. We look forward to having the pleasure of serving you again! Best wishes, Rich

Posted 1 month ago

“Top quality product and fast service, would definatley order from Aquapet again”

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Posted 1 month ago

Dear Sheila, Thank you so much for taking the time to leave us a fantastic 5-star review! We are thrilled to hear that you found our product to be top quality and that our service met your expectations. Your kind words truly motivate us to continue providing fast and reliable service. We’re delighted that you’re considering ordering from Aquapet again! Thank you for your support, and we can’t wait to welcome you back soon! Best wishes, Rich

Posted 1 month ago

“Very good service Pleasant staff Excellent value Thanks”

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Posted 2 months ago

Dear Richard,Thank you for awarding Aquapet with a fantastic 5-star rating! We greatly appreciate your support and are delighted to hear that you had such a positive experience with us. Very good service, pleasant staff, and excellent value are the pillars of our commitment to providing the best possible service to our customers. We are thrilled that we were able to meet your expectations. Again, thank you for your kind words and for choosing Aquapet. We hope to serve you again in the future. Thanks, Rich

Posted 2 months ago

“Fabulous birdcage. Easy to assemble.”

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Posted 2 months ago

Dear Angela, Thank you so much for your kind words and for giving Aquapet a 5-star rating! We are thrilled to hear that you had a great experience with our product. We wholeheartedly agree with your statement about the fabulous birdcage. Easy assembly is always a bonus, and we are glad to hear that it was a smooth process for you. Once again, thank you for choosing Aquapet and for taking the time to share your positive feedback. We truly appreciate it! If you have any other questions or if there's anything else we can assist you with, please don't hesitate to reach out. Warm regards, Rich

Posted 2 months ago

“Extremely fast despatch, arrived quickly, and paid a very good price, this is the 2nd cat carrier I have purchased from this company. Would highly recommend 5* service”

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Posted 2 months ago

Dear Maxine,Thank you so much for your wonderful 5-star rating of Aquapet! We greatly appreciate your feedback and support. We are thrilled to hear that you found our despatch to be extremely fast, and that your purchase arrived quickly. We also appreciate your kind words about the price you paid. We always aim to provide our customers with the best possible value. We are delighted to have you as a loyal customer, and we truly value your continued trust in our products. Your recommendation means a lot to us, and we are glad that you had such a positive experience with our service. Once again, thank you for your kind words and for choosing Aquapet. We look forward to serving you again in the future. Best regards, Rich

Posted 2 months ago

“Brilliant service, the light I ordered was the cheapest I could find and free fast delivery was a bonus. Highly recommend.”

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Posted 2 months ago

Dear Peter,Thank you so much for taking the time to share your wonderful 5-star rating of Aquapet! We greatly appreciate your kind words and are delighted to hear that you found our service to be brilliant. It's excellent to know that the light you ordered from Aquapet was not only the cheapest you could find but also came with the added bonus of free fast delivery. We always strive to provide the best value for our customers, and your satisfaction means the world to us. We are truly grateful for your recommendation and for being a loyal customer. Rest assured that we will continue to work hard to meet your expectations and provide you with the outstanding service that you deserve. Thanks again, Peter! If there's anything else we can assist you with, please don't hesitate to let us know. Best regards, Rich

Posted 2 months ago

“I had broken part of a door on my budgie cage, and was very pleased to see replacement on Aquapet. It was easy to order (good) price, and delivery two days later. Thank you”

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Posted 2 months ago

Thank you so much for your amazing 5-star review of Aquapet! We are delighted to hear that you had a positive experience with us. We truly appreciate your kind words and your loyalty as a customer.We are thrilled to know that Aquapet was able to provide you with the replacement part you needed for your budgie cage. We understand how frustrating it can be when something breaks, and we are glad we could assist you promptly. Our team works hard to ensure that our customers have a seamless ordering experience, and we are pleased that you found it easy and convenient. Your satisfaction is our top priority, and we take great pride in offering competitive prices and swift delivery services. We are thrilled that you received your order just two days later. It is feedback like yours that motivates us to continue providing excellent service. Once again, thank you for choosing Aquapet and for taking the time to share your experience. We value your loyalty and look forward to serving you in the future. If you have any other needs or questions, please do not hesitate to reach out to our customer support team.

Posted 2 months ago

“Quick delivery & light working fine”

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Posted 2 months ago

Dear Karen,Thank you so much for your exceptional 5-star rating of Aquapet! We greatly appreciate your kind words and continuous support as a loyal customer. Quick delivery and a smoothly functioning light are our top priorities, and we are delighted to know that you are satisfied with your purchase. Your satisfaction means the world to us! Thank you once again for choosing Aquapet, and we look forward to serving you with more incredible products and services in the future. Warm regards, Rich

Posted 2 months ago

“Aquapet are a really a good company to order from. Both items I ordered were much cheaper than other suppliers but the articles were original parts. The lady I spoke to on the phone was very helpful and knowledgeable. Well done Aquapet.”

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Posted 2 months ago

Dear Julie,Thank you so much for taking the time to leave us a fantastic 5-star rating! We truly appreciate your loyalty as a customer and your kind words about Aquapet. We are thrilled to hear that you found our items to be much cheaper than other suppliers, while still receiving original parts. We take pride in providing our customers with high-quality products at affordable prices. It's great to hear that you had a positive experience speaking to our helpful and knowledgeable team member. We strive to provide excellent customer service, and your feedback reassures us that we are on the right track. Thank you once again for your amazing review. We are grateful to have you as a loyal customer. If there's anything else we can assist you with, feel free to reach out. Well done to you for being an incredible customer! Best regards, Rich Aquapet

Posted 2 months ago

“Excellent throughout. 5 stars ! ⭐️ I had a query before buying this product so emailed Aquapet and received a quick reply. Once I had ordered the item it was dispatched very quickly and arrived a few days later. The product was well packaged and protected too.”

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Posted 2 months ago

Dear Harry,Thank you so much for your fantastic 5-star rating of Aquapet! We truly appreciate your kind words and are thrilled to hear that you had an excellent experience with us. ⭐️ We are glad that we were able to promptly assist you with your query via email. Our team strives to provide swift and helpful responses to ensure our customers have all the information they need. It's wonderful to know that your order was dispatched quickly and arrived within just a few days. We take great care in packaging our products to ensure they arrive in perfect condition, and we're glad that it was well protected during transit. Once again, thank you for your positive feedback. We look forward to serving you again in the future! Best regards, Rich

Posted 2 months ago

“Not impressed so far Aquarium light arrived on Thursday and I have tried all sorts to contact aquapet regarding the fact that it doesn't work with no joy I have emailed messaged and phoned and no answer to any paid around 37 pounds Not happy”

Helpful Report

Posted 2 months ago

Dear Pamela,We want to express our sincere gratitude for taking the time to provide us with your feedback regarding your experience with Aquapet. Your willingness to share your thoughts is truly appreciated. Firstly, we would like to extend our sincerest apologies for the inconvenience caused by the faulty aquarium light. We understand how frustrating it can be when a product does not meet your expectations, especially after investing your hard-earned money. We are truly sorry for the lack of response to your emails, messages, and phone calls - this is certainly not the level of service we strive to deliver. Your feedback is crucial in helping us identify areas where we need to improve, and we genuinely value your input. We would like to resolve this issue promptly for you. Could you please provide us with more details about the problem you are facing with the light? Additionally, if there is any specific way in which we can make it up to you, please do let us know. Once again, we appreciate your feedback and apologize for any frustration or inconvenience caused. We value you as our customer and will work diligently to ensure that your future experiences with Aquapet are nothing short of exceptional. Thank you for your understanding and we look forward to hearing from you soon. To contact us try 01455 843400 Sales@aquapet.co.uk or Best

Posted 2 months ago

The little chat button on the home page, you can even whatsapp us on 07743649308. Kind regards Rich

Posted 2 months ago

We are open 9:30 - 4:00pm Monday to Friday Out of ours use either the chat button or WhatsApp Regards

Posted 2 months ago

“Couldn't have been easier, quicker or nicer”

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Posted 2 months ago

Dear Robert,Thank you so much for your fantastic 5-star rating of Aquapet! We genuinely appreciate your support and are thrilled to hear that your experience couldn't have been easier, quicker or nicer. Your praise means a lot to us and motivates our team to continue delivering exceptional service to our valued customers like yourself. If you have any further feedback or inquiries, please don't hesitate to reach out to us. Once again, thank you for choosing Aquapet. We hope to serve you again soon! Best regards, Rich

Posted 2 months ago

“Great service and fast delivery”

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Posted 2 months ago

Dear Paul,Thank you so much for giving Aquapet a five-star rating! We truly appreciate your kind words and support. We also wanted to mention that we are delighted to hear you had a great service experience with us. We strive to provide efficient and top-notch service to all our customers. Once again, thank you for choosing Aquapet and for your positive feedback. We look forward to serving you in the future. Best regards, Rich

Posted 2 months ago

“Got exactly what I wanted with no fuss and speedy delivery.”

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Posted 2 months ago

Dear Stewart,Thank you so much for your wonderful 5-star review of Aquapet! We truly appreciate your kind words and support. We are thrilled to hear that you had a hassle-free shopping experience with us and that our delivery was speedy. Your satisfaction is our utmost priority, and we are glad we could provide you with exactly what you wanted. Once again, thank you for choosing Aquapet. We look forward to serving you again in the future. Best regards, Rich

Posted 2 months ago

“Great product, fast delivery and great value”

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Posted 2 months ago

Dear Rhona,Thank you so much for your amazing 5-star rating of Aquapet! We truly appreciate your support and are thrilled that our product met your expectations. We take pride in providing great value to our customers, along with fast delivery. Your kind words mean a lot to us, and we hope to continue serving you with exceptional products and service in the future. Should you ever need any assistance or have further feedback, please don't hesitate to reach out. Once again, thank you for choosing Aquapet! Best regards, Rich

Posted 2 months ago

“Good products Excellent customer service (Lucie) One issue was responded to and resolved promptly.”

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Posted 2 months ago

Dear Barry,Thank you so much for taking the time to give us a 5-star rating for Aquapet! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We pride ourselves on providing good products and excellent customer service, and it's wonderful to know that we met your expectations. Our team, especially Lucie, is committed to ensuring our customers are always satisfied. We also appreciate your feedback about the issue you faced. We strive to promptly address and resolve any concerns that our customers may have. Your satisfaction is our top priority. Thank you again for your kind words and for choosing Aquapet. We value your business and look forward to serving you in the future. Best regards, The aquapet team

Posted 2 months ago

“Such fast delivery and best prices around. Thank you!”

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Posted 2 months ago

Thank you so much for taking the time to give Aquapet a 5-star rating! We are thrilled to hear that you had such a positive experience with us. We take pride in providing excellent customer service, and we're delighted that our fast delivery and best prices added to your satisfaction. Thank you for choosing Aquapet, and we look forward to serving you again in the future!

Posted 2 months ago

“I am very happy with my purchase at a very competitive price and super fast delivery by Royal Mail. Will not hesitate from ordering from you in future and can recommend Aquapet.”

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Posted 2 months ago

Hi Lyn, Thank you so much for your kind words! We're delighted to hear that you're happy with your purchase and our service. Your recommendation means a lot to us, and we look forward to serving you again in the future. Best regards, The Aquapet Team

Posted 2 months ago

“Good service fast delivery and excellent product”

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Posted 3 months ago

Thank you so much for your fantastic 5-star rating of Aquapet! We truly appreciate your support and taking the time to leave such a positive review. We are thrilled to hear that you found our service to be good, delivery fast, and our product excellent. It is always our top priority to provide the best possible experience to our valued customers like you. Your loyalty means the world to us, and we couldn't be happier to have you as part of our Aquapet family. We promise to continue delivering exceptional products and excellent service to meet your needs. Thank you once again for choosing Aquapet, and we look forward to serving you again soon! Warm regards, Rich

Posted 2 months ago

“The part I needed and came in the post very quickly!”

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Posted 3 months ago

Dear Kirsty,Thank you so much for taking the time to leave us a 5-star rating for Aquapet! We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with us. We're delighted to know that the part you needed arrived swiftly in the post. We always strive to provide efficient and timely service to our valued customers, and your satisfaction is our top priority. If you have any further questions or require assistance in the future, please don't hesitate to reach out. We're here to help! Warm regards, Rich

Posted 2 months ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Aquapet Reviews