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Aquapet Reviews

4.8 Rating 6,118 Reviews
97 %
of reviewers recommend Aquapet
4.8
Based on 6,118 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Aquapet Reviews
Visit Website

Phone:

01455843400

Email:

sales@aquapet.co.uk

Location:

Kingsfield Road
Barwell
LE9 8NZ

Item arrived quickly and in excellent order. Ernie loves his new, bigger cage.
Aquapet 5 star review on 27th July 2023
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Posted 1 year ago
Always use Aquapet for my pond products. Great delivery and always very helpful.
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Posted 1 year ago
Super fast delivery. Perfect product
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Posted 1 year ago
Quick and easy ordering arriving very quickly in perfect condition , very pleased with order , many thanks.
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Posted 1 year ago
Ordered twice off this company now and have been impressed with the quick turn around. Most recent was a new light and sensor kit for my fluval flex tank as seen in pic. Products are genuine and prices competitive. I have had no issues. Would recommend.
Aquapet 5 star review on 22nd July 2023
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Posted 1 year ago
its great item, i will use it for terrarium which i will buy soon, im happy with the size, hope it will work well. thank you
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Posted 1 year ago
Ordered few items which were promptly dispatched, arrived quickly and packaged well. Would definitely order again
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Posted 1 year ago
Excellent service and delivery. Sensible pricing. Well done!! Thoroughly recommend.
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Posted 1 year ago
My order arrived as expected. Sadly I had ordered the wrong size lamp. I emailed to ask if I could return my order and order the correct size. Within half an hour or so I had a reply, of yes and an invoice would be sent for the difference and replacement on its way!
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Posted 1 year ago
I had a most helpful telephone conversation about a product I bought from Aquapet last year. Arising from this, I bought another, and it arrived promptly.
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Posted 1 year ago
a very good delivery time,great prices.
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Posted 1 year ago
I found Aquapet's customer service excellent, and happily rate it five out of five. The cage extension was quite difficult to fit, particularly when it came to releasing the original two white clips 'locking' the roof on. It is less secure now as the clips are loose, and a pair of translucent ones in the package do not seem to fit anywhere! However, it has not capsized so far, held by the bottom white section when lifting to clean. The two budgies needed more space when 'indoors', and are very happy with the height of their top perch in their new tower block.
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Posted 1 year ago
Items received within the time period stated and all as ordered
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Posted 1 year ago
The cage is fine, it was the construction that was the problem! Instructions are very small print and not full enough. Eventually worked out how to do it but it took way longer than 15 minutes! This was a replacement cage so we knew what it should look like!
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Posted 1 year ago
Great price, great service.
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Posted 1 year ago
Good and fast service. :)
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Posted 1 year ago
Product was extremely well packaged and arrived in perfect condition.
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Posted 1 year ago
great service and quick delivery
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Posted 1 year ago
Ordered a replacement impeller for our pond filter pump. The price was good, delivery quick and all back up and running.
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Posted 1 year ago
Fantastic delivery time, fantastic price and fantastic product
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Posted 1 year ago
Aquapet is rated 4.8 based on 6,118 reviews