Aquapet Reviews

Name: Aquapet
Address: Kingsfield Road, Barwell
Rating: 4.83

4.8 Rating 6,118 Reviews

97 %

of reviewers recommend Aquapet

4.8

Based on 6,118 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455843400

Email:

sales@aquapet.co.uk

Location:

Kingsfield Road
Barwell
LE9 8NZ

Aquapet 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Pet Carrier, luxury highly recommend”

Helpful Report

Posted 7 months ago

Dear Victoria,Thank you so much for giving Aquapet a stellar 5-star rating! We greatly appreciate your kind words and support. It's customers like you who make our job truly rewarding. We are thrilled to hear that you find our pet carrier to be a great product and a luxurious experience. Your endorsement means a lot to us. Thank you for being a loyal customer of Aquapet, and we promise to continue providing you with high-quality products and excellent customer service. Should you have any further needs or questions, please do not hesitate to reach out to our friendly team. Once again, thank you for your wonderful review! We look forward to serving you again soon. Best regards, Rich

Posted 7 months ago

“Great price and great service.”

Helpful Report

Posted 7 months ago

Dear Wendy, Thank you so much for your wonderful 5-star rating of Aquapet! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Our team takes great pride in offering great service and our commitment to providing excellent products at a great price. Thank you again for your support. It means a lot to us! Warm regards, Rich

Posted 7 months ago

“Amazing! About the only place we can get the Hagen Vision range for our birds. Good prices and fast delivery. Would defo use them again.”

Helpful Report

Posted 7 months ago

Dear Samantha,Thank you so much for your amazing 5 star rating of Aquapet! We truly appreciate your loyalty and continued support. It means the world to us that we are able to provide you with a selection of the Hagen Vision range for your beloved birds. We are thrilled to hear that you found our prices competitive and our delivery fast. Your kind words motivate us to keep striving for excellence in our service. Thank you once again, and we look forward to serving you again in the future! Warm regards, Rich

Posted 7 months ago

“Excellent service and good price 👍 Will use them again thankyou”

Helpful Report

Posted 7 months ago

Thank you so much, Mark, for your amazing 5-star rating of Aquapet! We truly appreciate your kind words and we're thrilled to hear that you found our service and price to be excellent. It's fantastic to know that we have met your expectations, and we are absolutely thrilled to have the opportunity to serve you again in the future. Thank you for choosing Aquapet! 👍

Posted 7 months ago

“Quick delivery of a quality product, to complete a repair very quickly thank you”

Helpful Report

Posted 7 months ago

Dear David, Thank you so much for your kind and generous 5-star rating of Aquapet! We truly appreciate your feedback and support. It brings us great joy to know that our product has met your expectations. Our team takes pride in ensuring that our customers receive quick delivery of quality products, and we are thrilled to hear that we were able to assist you in completing a repair promptly. Your satisfaction is our top priority. Once again, thank you for choosing Aquapet, and we look forward to serving you again in the future. Best regards, Rich

Posted 7 months ago

“First time ordering from aquapet, 100% will use again cannot fault the service and delivery time.”

Helpful Report

Posted 7 months ago

Dear James,Thank you sincerely for taking the time to leave a fantastic 5-star rating for Aquapet! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are delighted to know that you had a seamless and satisfactory ordering experience. Our team works diligently to provide exceptional service and fast delivery, and we are glad to hear that we met your expectations. Your kind words and appreciation mean the world to us. We are ecstatic to have gained your trust and loyalty. Please know that we are always here to cater to all your aquatic pet needs. Thank you once again for choosing Aquapet. We are eagerly looking forward to serving you again in the future! Warm regards, Rich

Posted 7 months ago

“Excellent service,friendly staff on telephone. Prompt delivery”

Helpful Report

Posted 7 months ago

Dear Trevor, Thank you so much for taking the time to give Aquapet a phenomenal 5-star rating! We truly appreciate your kind words and your continued support as a loyal customer. We're delighted to hear that you had an excellent experience with our service and that our friendly staff on the telephone were able to assist you. We strive to provide the best customer service possible, and it's always great to receive positive feedback on our efforts. Additionally, we're thrilled that our delivery was prompt and efficient, ensuring that your Aquapet products reached you in a timely manner. Once again, thank you for your amazing review and for being a valued member of our Aquapet family. Your satisfaction means the world to us, and we look forward to serving you in the future. Warm regards, The Aquapet Team

Posted 7 months ago

“Great products at great prices and super fast delivery what more could you ask for”

Helpful Report

Posted 7 months ago

Dear [Anonymous],Thank you so much for taking the time to leave us a wonderful 5-star rating for Aquapet! We truly appreciate your kind words and support. We absolutely agree with you - Aquapet offers great products at great prices, and we always strive to provide super fast delivery to ensure your satisfaction. It is fantastic to hear that we have met your expectations! Once again, thank you for your incredible feedback. We look forward to serving you again in the future. Warm regards, Rich

Posted 7 months ago

“Ordering and delivery excellent. Product well packaged and in full working order”

Helpful Report

Posted 7 months ago

Dear Robert,Thank you so much for your fantastic 5-star rating of Aquapet! We are thrilled to hear that you are satisfied with your recent purchase. We greatly appreciate your feedback and are delighted to know that the ordering and delivery process went smoothly for you. We take pride in ensuring that our products are well-packaged and arrive in full working order. Your loyalty as a customer means a lot to us, and we genuinely value your continued support. If there's anything else we can assist you with or if you have any further inquiries, please do not hesitate to reach out to us. Thank you once again for your kind words and for being a loyal customer. We look forward to serving you again soon! Best regards, Rich

Posted 7 months ago

“Very easy to order, competitive pricing and very quick delivery without postage costs. Highly recommend”

Helpful Report

Posted 7 months ago

Dear Alison,Thank you so much for your amazing 5-star rating of Aquapet! We sincerely appreciate your support and recommendation. We're glad to hear that you found our ordering process easy, our pricing competitive, and our delivery quick without any additional postage costs. Your satisfaction means a lot to us, and we look forward to serving you again in the future. Warmest regards, Rich

Posted 7 months ago

“Ordered a spare part for a filter that I needed in a hurry. Ordered 10am Saturday/ delivered 2pm Sunday. Brilliant.”

Helpful Report

Posted 7 months ago

Dear Michael,Thank you so much for taking the time to rate Aquapet with five stars! We truly appreciate your loyalty as our customer. We are delighted to hear that we were able to meet your urgent needs by delivering the spare part for your filter swiftly. Your positive experience is extremely valuable to us, and we are glad to have been of help. Once again, thank you for your continued support and trust in our products and services. If there's anything else we can ever assist you with, please do not hesitate to reach out. We look forward to serving you in the future. Warm regards, Rich

Posted 7 months ago

“Quick efficient service, fast delivery.”

Helpful Report

Posted 7 months ago

Dear Nikki,Thank you so much for your fantastic 5-star rating of Aquapet! We truly appreciate your support and are thrilled to hear that you had a positive experience with our product. Quick efficient service, fast delivery, and customer satisfaction are our top priorities, and we're delighted to know that we have met your expectations. We will continue to work hard to provide excellent service to all our valued customers, just like you. Thank you again for choosing Aquapet, and we look forward to serving you again in the future! Best regards, Rich

Posted 7 months ago

“Excellent Good price and great delivery service.”

Helpful Report

Posted 7 months ago

Thank you so much for your amazing 5-star rating of Aquapet! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. Trusting us for your pet's needs and acknowledging our excellent service and good prices means a lot to us. We look forward to serving you again soon. Thanks again!

Posted 7 months ago

“Quick postage, product perfect. All installed and working in 1 minute flat. Worked with existing remote unit.”

Helpful Report

Posted 7 months ago

Dear Marie,Thank you so much for giving Aquapet a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you are satisfied with your purchase. We are also glad to know that you found the postage to be quick and that the product arrived in perfect condition. It's great to hear that you were able to install it effortlessly, with everything up and running in just one minute flat! Additionally, we are pleased that the Aquapet worked seamlessly with your existing remote unit. Your positive experience means a lot to us, and we are grateful for your support. If you have any further questions or need assistance in the future, please feel free to reach out to us. We are always here to help. Once again, thank you for choosing Aquapet and for taking the time to share your wonderful review! Best regards, Rich

Posted 7 months ago

“Great product, very fast delivery. Would definitely order again from Aquapet”

Helpful Report

Posted 7 months ago

Thank you so much Deborah for giving Aquapet a perfect 5-star rating! We truly appreciate your kind words and recommendation. We're thrilled to hear that you found our product great and our delivery service extremely fast. We're glad we could meet your expectations. Customer satisfaction is our top priority, and we're grateful for your support. We look forward to serving you again in the future. Should you need anything else, please don't hesitate to reach out. Thanks again for choosing Aquapet!

Posted 7 months ago

“Best price I could find for a replacement Fluval Flex 57ltr light unit, free postage and arrived in 48hrs. Very pleased”

Helpful Report

Posted 7 months ago

Dear Steven,Thank you so much for giving Aquapet a 5-star rating! We truly appreciate your feedback and are delighted to hear that you had a great experience with us. We are glad that you found the best price for a replacement Fluval Flex 57ltr light unit on our website, and we are even happier to know that we were able to provide free postage and deliver it to you within just 48 hours. Your satisfaction is our top priority, and we will continue to strive to offer the best products and services to our valued customers like you. Once again, thank you for your kind words and for choosing Aquapet. We look forward to serving you again in the future. Best regards, Rich

Posted 7 months ago

“Very pleased with order kept up to date arrived on time. The cage is good quality and sturdy would highly recommend.”

Helpful Report

Posted 7 months ago

Dear [Reviewer],Thank you so much for your wonderful 5-star rating of Aquapet! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. We're overjoyed to know that you were pleased with your order and found the cage to be of excellent quality and sturdy. Furthermore, we take great pride in keeping our valued customers updated and ensuring timely delivery. Your satisfaction is our top priority, and your recommendation means the world to us. Once again, thank you for your kind words and encouragement. We look forward to serving you again in the future! Best regards, Rich

Posted 7 months ago

“Great service Fantastic product at a very good price Delivery was very promt”

Helpful Report

Posted 7 months ago

Dear Steve,Thank you so much for your fantastic 5-star rating of Aquapet! We greatly appreciate your feedback and taking the time to share your experience with us. Great service, fantastic product at a very good price, and prompt delivery are the pillars of our commitment to customer satisfaction. We're thrilled to hear that we were able to meet your expectations. Once again, thank you for choosing Aquapet. We look forward to serving you again in the future! Best regards, Rich

Posted 7 months ago

“Fantastic company! Perfectly on time and items well protected.”

Helpful Report

Posted 7 months ago

Dear Vincenzo,Thank you so much for your wonderful 5-star rating of Aquapet! We truly appreciate your support and are thrilled to hear that you had such a positive experience with our company. Your feedback means the world to us. We pride ourselves on providing exceptional service, and your comment about us being a "fantastic company" has truly made our day! Ensuring that your order arrives perfectly on time and with items well protected is always our top priority. We are grateful for your trust in Aquapet, and we can't wait to serve you again in the future. If you ever need any further assistance, please don't hesitate to reach out to us. Thank you once again for your kind words and for choosing Aquapet! Warm regards, Rich

Posted 7 months ago

“Product was cheaper than anywhere else, easy checkout and super fast delivery. Very impressed and would definitely use this website again for future purchases.”

Helpful Report

Posted 8 months ago

Thank you so much for the fantastic 5-star review of Aquapet! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We're glad that you found our product to be cheaper than anywhere else, and we strive to provide competitive pricing for our customers. Easy checkout and super fast delivery are two aspects we place great emphasis on, and we're delighted to know that we exceeded your expectations. We're absolutely thrilled that you were impressed and are already considering using our website again for future purchases. Your satisfaction is our top priority, and we can't wait to serve you again. Thank you once again for your support, and we look forward to assisting you in the future!

Posted 7 months ago

Aquapet is rated 4.8 based on 6,118 reviews