Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,203 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,203 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient and professional, very happy with the job. Simon was very professional and informative as was Adam the electrician. Very pleased.”

Helpful Report

Thank you so much for your kind words. We are so pleased to hear that you were happy with our service. We strive to provide professional and efficient service to all of our customers, and it is wonderful to know we have met your expectations. We thank you again for your 5 star rating of Aquability.

“Very tidy job and polite service”

Helpful Report

Thank you so much for your 5-star rating of Aquability! We are delighted to hear that you found our job very tidy and our service polite.

“Very happy with our new bath”

Helpful Report

Thank you for your 5-star rating of Aquability. We are pleased to hear that you are very happy with your new bath and appreciate your kind words!

“Very helpfully very tidy and explained what he was doing.”

Helpful Report

Thank you for your 5-star rating. We really appreciate you taking the time to leave us such positive feedback. We're pleased that you found our team to be very helpful, tidy and good at explaining their work!

“Today we've had a Mini-Marvel Aquability bath fitted and are thrilled with it. Two young men arrived at 8 o'cock this morning; both Scott and Ben were extremely friendly, willing and hard working. They explained everything and cleaned the bathroon thoroughly before they left. We could not have received better service. Thank you, Margaret and Michael Birch”

Helpful Report

Thank you Margaret and Michael for your lovely 5 star rating of Aquability! We are so grateful to hear that you had such a positive experience. Thank you for your kind words, which we have passed on to Scott and Ben, and for being such wonderful customers.

“Very good product and service. Thank you”

Helpful Report

Thank you so much for the 5 star rating of Aquability. We're glad to hear that you have had such a positive experience and that you are happy with the product and service.

“Very happy with the the new shower. Fitter and delivery all turned up on time and everything run smoothly. Electrician was great and overcome various obstacles to run his cables. Would highly recommend”

Helpful Report

“We are so pleased with everything from start to finish, the chap who fitted the bath was absolutely amazing, we couldn’t fault anything. The after sales as well has been brilliant. Everyone has been so pleasant to deal with. 10 out of 10”

Helpful Report

Thank you so much for your 5 star rating for Aquability! We are delighted that you were happy with everything from start to finish, noting that our fitter was "absolutely amazing" and that the after sale service was also great. We really appreciate your kind words!

“Excellent shower installed in one day by a lovely fitter. We are very pleased.”

Helpful Report

Thanks for your 5-star rating of Aquability - it means a lot to us. We're also glad that you were pleased with the shower that our lovely fitter installed in one day. Thanks again!

“Very happy with our new shower. Great product and the fitter and electrician both did a very good job. Would highly recommend”

Helpful Report

Thank you so much for your 5 star rating! We are delighted to hear that you are very happy with your new shower and that the fitter and electrician both did a very good job. We really appreciate your recommendation and your kind words.

“Excellent service. George worked very hard as did Adam who did a great job. Very happy.”

Helpful Report

Thank you so much for your kind words and for the 5 star rating! We are especially grateful for your acknowledgement of George and Adam's hard work and we are so pleased to hear that you are very happy with the service we provided.

“I’m very happy with the work carried out by Aquability, there was a slight issue with pump which was resolved swiftly”

Helpful Report

Thank you so much for your positive 5 star rating for Aquability. We're pleased that the issue with the pump was resolved swiftly and really appreciate your kind review.

“I am very happy with my new bath from Aquability, product and Fitter both superb. Would highly recommended”

Helpful Report

Thank you so much for your 5 star rating! It's fantastic to hear how you could not be more delighted with the product and the fitter.

“1st Class workmanship. Fitted in a day professionally. Although there was a small leak due to a very small kinked pipe it was resolved immediately. Worth every penny as I can now shower safely and in comfort. Good water pressure and temperature are constant.”

Helpful Report

Thank you Paul for your kind 5 star rating. We are glad to hear you are now able to shower safely and comfortably and that the small leak was resolved immediately.

“Extremely happy with Shower, Fitter done fantastic job and left the place spotless. Have already recommended to our neighbour.”

Helpful Report

Thank you so much for the 5-star rating! We are so thrilled to know that you're extremely happy with your shower and that our fitter did a fantastic job, leaving the area spotless. Your recommendation is appreciated!

“This was our second shower from Aquability, our first we had 15 years ago and we fancied a new one. Very happy with our new shower, installer, product and finish was superb, would recommend.”

Helpful Report

Thank you so much for your lovely 5 star rating! We are delighted that you like the new shower you have purchased from Aquability. We are glad that this is your second purchase from us; it is a pleasure to have you returning to us after 15 years.

“I had my walk in shower installed in mid February and it leaked from day one. The fitter came out put some sealant round the door frame and said it was recommended to pull the shower curtain right over the door to stop the leak,the salesman never mentioned any of this. The fitter has been out again today to fix another leak and told me I will always get a small leak around the door on this model of shower. Surely when I pay the amount of money I have for this shower I should not have to pull a plastic shower curtain round to keep the water in,I definitely would not have bought this product if I'd been told this by the salesman. I definitely would not recommend this product as I don't consider it fit for purpose. Mr A Dean.”

Helpful Report

Hi Mr Dean I'm really sorry to hear this. The shower certainly shouldn't require the curtain unless you have a half-height door and are spraying over the top of it. I have referred your complaint to a manager to investigate the issue and speak to you after the weekend. Kind regards The Aquability Customer Service Team

“Prompt service, great quality, very friendly fitter and electrician.”

Helpful Report

Thank you for the excellent 5 star rating for Aquability! We are delighted that you enjoyed our prompt service, great quality, and very friendly fitter and electrician. We appreciate your kind words.

“Very please. Would highly recommend”

Helpful Report

Thank you so much for your 5 star rating of Aquability. We are very pleased that you enjoyed your experience and would highly recommend us to others! Thank you again for your kind words.

Aquability is rated 4.9 based on 1,203 reviews