Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,282 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,282 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 19th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Phil was fantastic. Told us everything he was doing. Could not be more pleased.”

Helpful Report

Dear Mr and Mrs Bellingham Thank you for your fantastic 5-star review! We're thrilled to hear that Phil took the time to keep you informed throughout the process and that you are so pleased with the service. Your satisfaction means the world to us! Kind regards, The Aquability Customer Service Team

“We are happy they have resolved problems with the tap provided. Splash back was not fit upon installation but this was rectified. Am now happy with the installation.”

Helpful Report

Dear Mr Ellis Thank you for your thoughtful 4-star review! We're pleased to hear that the issues with the tap and splash back were resolved to your satisfaction. It’s great to know you are now happy with the installation. Your feedback is truly appreciated. Kind regards, The Aquability Customer Service Team

“We are very pleased with our new bath. The fitters were professional and tidy. We had a small issue that was resolved quickly by the inspector. Many thanks.”

Helpful Report

Dear Mr Harle Thank you for your wonderful 5-star review! We're pleased to hear that you are pleased with your new bath and that our fitters provided professional and tidy service. It's also great to know that your small issue was resolved quickly. Your satisfaction is our priority! Many thanks, The Aquability Customer Service Team

“Shower look lovely. Gives me a lot more space to shower. And no step inside makes such a difference.”

Aquability 5 star review on 28th January 2025

Helpful Report

Dear Mrs Sinclair Thank you so much for your wonderful 5-star review! We’re delighted to hear that you're loving your new shower and that it has provided you with more space. We appreciate your feedback and support! Kind regards, The Aquability Customer Service Team

“Excellent service from the electrician very professional”

Helpful Report

Dear Mr Shepheard Thank you for your five star review! We're pleased to hear that our electrician provided you with professional service. Your satisfaction is our top priority. Kind regards, The Aquability Customer Service Team

“The installation went really well and the finished bath looks great. The installer was tidy and his workmanship was very good.”

Helpful Report

Dear Mr Boyle Thank you for your wonderful 5-star review! It's great to hear that the installation went smoothly and that you’re pleased with the finished bath. We take great pride in our team's workmanship and keeping everything tidy. Kind regards, The Aquability Customer Service Team

“Engineer turned up in good time was very efficient and pleasant”

Helpful Report

Dear Mr Perrett Thank you for your excellent 5-star review! We’re pleased to hear that the engineer was efficient and pleasant during your visit. Thank you for the recommendation. Kind regards, The Aquability Customer Service Team

“The installer Scot completed a great job. He was very tidy and polite. Thank you for installing a great walk in bath.”

Helpful Report

Dear Mr Booth Thank you for your wonderful 5-star review! We’re thrilled to hear you’re pleased with Scot’s installation of your new walk-in bath. Kind regards, The Aquability Customer Service Team

“I love the bath but it’s slightly too small for me that’s why I’ve given 4 stars not 5. Very happy with the service from the tradesmen to the office.”

Helpful Report

Dear Mr Dicken Thank you for your thoughtful 4-star review! We're glad to hear that you love the bath and appreciate the service provided by our team. Your feedback regarding the size is valuable to us. Our upright tubs are contoured to ensure maximum comfort whilst minimising the fill time. We do have a bariatric version which might suit providing you have sufficient hot water capacity. Our inspector will discuss all options with you during his visit. Kind regards, The Aquability Customer Service Team

“Very satisfied with the job overall”

Helpful Report

Dear Mrs Hammond Thank you for your 5-star review! We're delighted to hear that you are very satisfied with the job overall. Kind regards, The Aquability Customer Service Team

“Very happy with the shower it’s great. Service has been excellent and a great job done by all workers. Would definitely recommend!”

Helpful Report

Dear Mr Smith Thank you for your wonderful 5-star review! We're pleased to hear that you're happy with your shower and that our service met your expectations. It's fantastic to know that our team made a great impression. Thank you for the recommendation! Kind regards, The Aquability Customer Service Team

“Really tidy and efficient. Arrived when expected”

Helpful Report

Dear Mr Bullard Thank you for your wonderful 5-star review! We’re so pleased to hear that you found our service tidy and efficient, and that we arrived as expected. Your feedback encourages us to maintain our high standards! Kind regards, The Aquability Customer Service Team

“From the beginning consulted with Aquability re installation of a walk in shower. Subsequent to that your representative came and he was excellent in fact following on every member of your staff who have delivered the materials to complete the installation, the installer Danny was excellent and the inspector Paul came to check the install and completed a small remedial. Everyone who we have dealt with all the way through have been very pleasant and very cooperative and the quality of the whole operation as run like clock work. Many thanks.”

Helpful Report

Dear Mr Orme Thank you very much for your wonderful review! We are thrilled to hear that you had such a positive experience from start to finish. It’s fantastic to know that our team, including Danny and Paul, provided excellent service and addressed your needs so effectively. Thank you for sharing your experience. Kind regards, The Aquability Customer Service Team

“Fitter was very prompt and very efficient, job well done and very pleased with the product.”

Helpful Report

Dear Mrs Ketley Thank you for your wonderful 5-star review! It's great to hear that our fitter was prompt and efficient, and that you're pleased with the product. Your satisfaction is our priority, and we appreciate your kind words! Kind regards The Aquability Customer Service Team

“Good communication throughout. Friendly staff. Very happy with the finished product”

Helpful Report

Dear Mr Godden Thank you for your wonderful 5-star review! We're delighted to hear that you experienced good communication and found our staff to be friendly. Your happiness with the finished product is what we strive for! Kind regards The Aquability Customer Service Team

“Love the shower.The plumber was efficient and I was happy with his work.”

Helpful Report

Dear Mrs Cahill Thank you for your wonderful 5-star review! We're thrilled to hear that you love your new shower and that our plumber's efficiency met your expectations. Your satisfaction is our top priority! Kind regards The Aquability Customer Service Team

“Could not be more please bath looks fantastic. When Phillip arrived he talk through what he was going to do. Arrive dead on time. Excellent work 10/10”

Helpful Report

Dear Mr and Mrs Ward Thank you for your outstanding 5-star review! We're thrilled to hear that you're pleased with your new bath and that Phillip provided excellent service, arriving right on time and communicating effectively. Thank you for choosing Aquability and for your recommendation. Kind regards The Aquability Customer Service Team

“We like the bath, we had an issue with the pressure but now it’s all sorted and we’re happy.”

Helpful Report

Dear Mr Stear Thank you for your 5-star review! We're delighted to hear that you're enjoying your bath and that the pressure issue has been resolved. Your happiness is our top priority, and we appreciate your feedback! Kind regards The Aquability Customer Service Team

“The installation went really well the lads that completed the job were very polite and tidy. Many thanks for a lovely shower.”

Helpful Report

Dear Mrs Heppenstall Thank you for your wonderful 5-star review! We’re thrilled to hear that the installation went smoothly and that our team provided polite and tidy service. It’s fantastic to know you’re enjoying your lovely shower! Kind regards The Aquability Customer Service Team

“Rubbish didn't get collected on time but overall very happy with the job”

Helpful Report

Dear Mrs Bailey Thank you for your 4-star review! We're glad to hear that you're overall happy with the job, despite the hiccup with the rubbish being collected the day after installation. We appreciate your feedback and will work on improving our timing. Your satisfaction is important to us! Kind regards, The Aquability Customer Service Team

Aquability is rated 4.9 based on 1,282 reviews