Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,282 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,282 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 19th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very big thank you to both Mike and Rob for all their efforts. We are so delighted with our new bath. It’s made my husband’s life so much easier. A great experience from start to finish.”

Helpful Report

Thank you so much for the 5 star rating of Aquability, We're so pleased that the new bath is making your husband's life easier and that you have had a great experience. We really appreciate your kind words!

“Can’t fault the company at all, very professional and everything was punctual and would recommend.”

Helpful Report

“We were looking for quality and this is certainly a quality shower unit and just what we were looking for and we are absolutely delighted.”

Helpful Report

Dear Mr Dickens Thank you very much for your fantastic 5-star review! We're delighted to hear that you've found the quality of our shower unit to be exactly what you were looking for. Thank you for choosing Aquability. Kind regards, The Aquability Customer Service Team

“Really pleased with the bath. Could not ask for me everything done it two days.”

Helpful Report

Dear Miss Stanford Thank you for your wonderful 5-star review! It's great to hear that you're pleased with your bath and that everything was completed quickly. Thank you for the recommendation. Kind regards The Aquability Customer Service Team

“I love the shower it’s great. They never stopped and did it all in one day as promised. They cleaned all the mess up and all the grout on our tiles. We’re really happy with the product and the fitters”

Helpful Report

Dear Mrs Lewis Thank you for your amazing 5-star review! It's fantastic to hear that you love your Easy Entry Aqua Shower and that our team delivered on their promise to complete everything in one day. It's also great to know you appreciated the tidiness and care taken by our installers. Thank you for choosing Aquability. Kind regards The Aquability Customer Service Team

“All workmen have been very friendly and very efficient. Very happy with the job”

Helpful Report

Dear Mr Stedman Thank you very much for your five star review. It's great to hear that our team was friendly and efficient and that you're happy with the new walk-in bath. Kind regards The Aquability Customer Service Team

“Very happy with my new bath. Paul was excellent, very neat very tidy. Company was very efficient in every way. 100% would recommend and already have.”

Helpful Report

Dear Mrs Smith Thank you for your 5-star review! We're pleased to hear that you're very happy with your new bath and that Paul provided excellent service while maintaining a neat and tidy work environment. Your recommendation means a lot to us. Kind regards The Aquability Customer Service Team

“Perfect, very happy with the installation and the whole team.”

Helpful Report

Dear Mr Smith Thank you so much for your 5-star review! We're delighted to hear that you are very happy with the installation and the whole team. We appreciate your kind words. Kind regards The Aquability Customer Service Team

“The bath looks amazing, I am really pleased. Simon was fantastic, he couldn’t have been anymore helpful. I am so pleased.”

Helpful Report

Dear Mrs Steadman Thank you for your fantastic 5-star review! We're delighted to hear that you're pleased with your new bath and that our installer, Simon provided you with such helpful service. Thank you for recommending us. Kind regards The Aquability Customer Service Team

“Very please. The bath works great. Really helps mum get in and out the bath with the seat, and the door to allow her to not have to step in is fantastic.”

Helpful Report

Dear Mr Green Thank you so much for your wonderful 5-star review! It's great to hear that the seat and door have made such a positive difference for your mum and we appreciate your kind words and support. Kind regards The Aquability Customer Service Team

“Very happy with Simon and the job he did. Office communication was a bit misleading but nether the less generally very happy.”

Helpful Report

Dear Mr and Mrs Weller Thank you for the four star review and for the feedback you provided to us regarding the payment terms on delivery. We're so glad that everything was resolved quickly and that you are happy with Simon's work and with the new shower. Thank you again for choosing Aquability. Kind regards The Aquability Customer Service Team

“Excellent service courteous and efficient.”

Helpful Report

Dear Mr and Mrs Morley Thank you for your excellent 5-star review! We're so glad to hear that you found our service to be courteous and efficient. Your satisfaction is our top priority. Kind regards The Aquability Customer Service Team

“Very happy with the bath room, fitter did a good job. Communication very smooth and efficient. Would highly recommend Aquability. Very pleased with everything.”

Helpful Report

Dear Mr and Mrs Grey Thank you for your wonderful 5-star review! We're pleased to hear that you're very happy with your bathroom and that our fitter provided you with excellent service. Your kind words regarding our communication means a lot to us. We appreciate your recommendation. Kind regards The Aquability Customer Service Team

“Fantastic job done by everyone. Very pleased with the bath. Excellent workmanship”

Helpful Report

Dear Mrs Warner Thank you for your fantastic 5-star review! We're delighted to hear that you are pleased with your new bath and that our team's workmanship met your expectations. Your kind words truly motivate us! Kind regards, The Aquability Customer Service Team

“Very please. The shower works fantastic, could not ask for me.”

Helpful Report

Dear Mrs Tindall Thank you for your wonderful 5-star review! We're pleased to hear that your shower is working fantastic and that you couldn't ask for more. Thank you for choosing Aquability. Kind regards The Aquability Customer Service Team

“Very happy with the fitters work, very clean, tidy and helpful. I’m finding the tray is slightly slippy but other than that generally very happy. Would recommend Aquability.”

Helpful Report

Dear Mr Bembridge Thank you for your 4-star review! We're thrilled to hear that you were happy with our fitter's work and found them clean, tidy, and helpful. We appreciate your feedback regarding the tray surface and we will be in contact with you in the very near future to arrange for an inspector to check that the finish is correct and make changes if required. Your recommendation means a lot to us! Kind regards, The Aquability Customer Service Team

“Excellent service and very happy with the installation. It’s a luxury to have a bath after 5 years and one that’s efficient and is amazing.”

Helpful Report

Dear Mr Swatkins Thank you for your amazing 5-star review! We're so pleased to hear that you're enjoying the luxury of having a bath again after five years and that the installation went smoothly. Thank you for recommending us! Kind regards The Aquability Customer Service Team

“Excellent product which is helpfully accessible & creates a great shower experience; subsequent follow-up on electrical connection very helpful”

Helpful Report

Dear Mr Webb Thank you for your fantastic 5-star review! It's great to hear that our product has enhanced your shower experience and that you found it accessible. We're also glad the follow-up on the electrical connection was helpful. Your feedback is greatly appreciated! Kind regards, The Aquability Customer Service Team

“No criticism of anyone, the fitters were on time and did a good job. The only thing that count be improved was the communication and the delivery time. Overall happy.”

Helpful Report

Dear Mr Dear Thank you for your 4-star review! We’re pleased to hear that our fitters made a positive impression with their punctuality and quality of work. We take your comments regarding communication and delivery time seriously, and we will strive to improve in those areas. Your overall satisfaction means a lot to us! Kind regards, The Aquability Customer Service Team

“Amazing install. Whole team were great. Cannot wait to start using the shower.”

Helpful Report

Dear Mr Edwards Thank you for your amazing 5-star review! We're delighted to hear that you had a great experience with our team during the installation. We can't wait for you to start enjoying your new shower! Kind regards, The Aquability Customer Service Team

“Very satisfied. The guys were excellent who installed it and the whole process was smooth from start to finish. Would recommend.”

Helpful Report

Dear Mr Bashford Thank you for your fantastic 5-star review! We're pleased that you were satisfied with the installation process and that everything went smoothly. Your recommendation means a lot to us! Kind regards, The Aquability Customer Service Team

Aquability is rated 4.9 based on 1,282 reviews