Aqua Spa Supplies Reviews

Name: Aqua Spa Supplies
Rating: 4.82

4.8 Rating 994 Reviews

96 %

of reviewers recommend Aqua Spa Supplies

4.8

Based on 994 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Aqua Spa Supplies 5 star review on 16th May 2024

Anonymous

Aqua Spa Supplies 5 star review on 9th May 2024

T.M Gibson

Aqua Spa Supplies 5 star review on 2nd May 2024

Anonymous

Anonymous // 01/01/2019

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“Items received quickly”

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Posted 1 year ago

“I would like to recommend the team at Aqua Warehouse without reservation. Having purchased my first spa from them over a decade ago, I have been nothing but impressed with the quality of their products and the level of customer service they provide. Recently, my old spa developed a leak, and I reached out to Richard at Aqua Warehouse for advice. He was incredibly helpful and knowledgeable, providing a range of solutions. Ultimately, my wife and I decided to invest in a new spa from Aqua Warehouse. While there were some minor issues with the spa upon delivery, Richard and Sarah went above and beyond to ensure that these were dealt with quickly and efficiently. Throughout the entire process, we were consistently impressed with the level of professionalism and expertise exhibited by the Aqua Warehouse team. They were always prompt to respond to our queries, and worked tirelessly to ensure that we were completely satisfied with our purchase. In conclusion, I cannot recommend Aqua Warehouse highly enough. Their commitment to quality and customer service is truly outstanding, and I have no doubt that anyone who chooses to work with them will be just as satisfied as I have been.”

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Posted 1 year ago

Thanks for the review Lee. Enjoy your new tub

Posted 1 year ago

“Used Aqua Spa Supplies for a few years now. Always been easy to deal with, offer a reliable service and pricing has always been competitive. 5-star service every time.”

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Posted 1 year ago

“A great service as always. Easy to use website. Goods quickly despatched and delivered”

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Posted 1 year ago

“Speedy delivery and I know the product is good from past use of Spa Marvel.”

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Posted 1 year ago

“Excellent service and technical knowledge”

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Posted 1 year ago

“Fantastic Service, Whilst the initial order was incorrect. The level of service in replacing the missing item was second to none. The missing item turned up the next day after I had contacted Aqua Spa supplies. This standard of service was very much appreciated and is rarely matched.”

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Posted 1 year ago

“Been looking for months for spare parts, found them at long last and delivered within a couple of days, well happy with this company and other items I buy elsewhere are cheaper so I'm coming back. 😁👍”

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Posted 1 year ago

“I ordered the XL spa steps, which arrived next working day. Unfortunately a part was broken so I emailed aqua spa with photos. They were quick to respond, with apologies and offered to send out a replacement part by next day delivery. This duly arrived as promised, extremely well packaged to protect from damage in transit, and I have now put the steps together. 5 star customer service. Thank you to John and the warehouse team.”

Aqua Spa Supplies 5 star review on 13th February 2023

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Posted 1 year ago

Sorry to hear about your damaged item. A new one is being sent. An email has been sent to you. We use Fed-Ex which I think might be the largest courier in the world but even they mess up once in a while. Sorry to hear it was your item.

Posted 1 year ago

“Very prompt delivery and competitively priced.”

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Posted 1 year ago

“Great service, friendly and helpful. Goods arrived the very next day as promised”

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Posted 1 year ago

“Very fast delivery first class service”

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Posted 1 year ago

“Excellent value, speedy delivery. Would recommend”

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Posted 1 year ago

“super service and communication very fast delivery, well pleased”

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Posted 1 year ago

“Fantastic service, ordered the part in the afternoon and the parcel arrived @8.30 am the next morning. Fitted the part myself and it works perfectly. Thank you so much. Hot tub is up and running so we can enjoy it again.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Ordered on line, free delivery over £50, kept well informed with delivery updates, item came within 2 days, well packed. Will definitely use again. Thanks 👍🏻”

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Posted 1 year ago

“Good price and efficient.”

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Posted 1 year ago

“Very pleased with the service order arrived less than 24 hours of ordering.”

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Posted 2 years ago

“Fast delivery and well packaged items.”

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Posted 2 years ago

Aqua Spa Supplies is rated 4.8 based on 994 reviews