Approved Food Ltd Reviews

Name: Approved Food Ltd
Address: Approved Food Ltd. Unit 1, Silkstone Court, Upper Cliffe Road, Dodworth Business Park South, Barnsley,,, Barnsley
Rating: 4.63

4.6 Rating 9,748 Reviews

94 %

of reviewers recommend Approved Food Ltd

4.6

Based on 9,748 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Approved Food Ltd:

Approved Food is the largest online retailer of short dated food and drink in the UK. Customers regularly save over £60 on their weekly grocery shop made up of major brands and 'de-Identified' residual stock from the major supermarkets. This mix of products and savings offers our customers fantastic value every day, something that supermarkets and high-street discounters just cannot compete with.

Visit Website

Phone:

01132350553

Email:

cs@approvedfood.co.uk

Location:

Approved Food Ltd. Unit 1, Silkstone Court, Upper Cliffe Road, Dodworth Business Park South, Barnsley,,
Barnsley
S75 3SP

Approved Food Ltd 5 star review on 24th September 2024

Paul Antonelli

243

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I enjoy my purchases from Approved Foods. Unfortunately I find, on occasions, the postal charges outweigh the bargains. Maybe a cheaper postal service would be advantageous”

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Posted 1 day ago

“I would probably order more often if there was either a lower minimum order value or none at all. It took a week for the order to reach me. I ordered on 5th and it was delivered on 12th, which in these days, is a long time. As there is a delivery charge, you have to weigh up whether you are actually saving anything on the order.”

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Posted 3 weeks ago

Thank you for taking the time to leave us a review, Jenny! We really appreciated it! We apologise for the inconvenience caused by the delay in the delivery of your order. After looking into this, I can see that around the time your order was placed was a very busy time for both us and our couriers, so delivery took a bit longer than usual. I can assure you this isn't the norm for us and we usually aim to have orders dispatched and delivered within 3-5 working days of an order being placed. Apologies again for any concern caused by this delay! We will definitely take your feedback on board. 😊

Posted 1 week ago

“very fast service.i am happy.please try to contact the customer before leaving stuff at the door.”

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Posted 1 month ago

Great to hear! Please don't hesitate to drop us a message at cs@approvedfood.co.uk - we are always happy to help with any questions/issues you may have! 😊

Posted 6 days ago

“Love the new website, easy to find what I wanted and prices are reasonable.”

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Posted 1 month ago

That's great to hear! Thank you, Karol! 😊

Posted 6 days ago

“Always worth the money,with some outstanding deals.Only one small complaint regards the courier as I had a couple of broken bottles in my last delivery however that is my one and only complaint and I have had plenty deliveries.”

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Posted 1 month ago

Thank you for the kind review, Barry! 😊 If you ever have any issues like this with a delivery, please don't hesitate to contact our Customer Service team and someone will be in touch to help with this!

Posted 1 week ago

“I was sceptical at first, I would like to see some kind of date against the product you are buying. Value for money”

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Posted 1 month ago

Thank you for taking the time to leave us a review! It is really appreciated! We are completely transparent when it comes to the Best Before Dates on the products we sell. Nearly all listings will show the Best Before Date in the description of a product, (right below the "add to basket" button). If there are any queries you want answering about a product before purchasing, please just drop our Customer Service team a message at cs@approvedfood.co.uk and someone will be in touch with you!

Posted 1 week ago

“Good tasty food. The chicken pad Thai was tasty but only had 3 bits of Chicjen in it. Bit disappointing.”

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Posted 1 month ago

“Good all round service, but slow on delivery but accurate on arrival. Have used them a few times. Will use again. Still trying to persuade them not to pack tins and bottles on top of crisps and cakes but we live in hope.”

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Posted 1 month ago

Thank you for taking the time to leave us a review! We sincerely apologise for the late delivery. We aim to have orders delivered within 3-5 working days but we encourage customers to get in touch with us if you have been waiting longer than this. We appreciate the feedback regarding the packing of the orders and this will be passed on to be looked into. 😊

Posted 5 days ago

“I love looking through the different offers and putting together a minimum order box, its almost like a game! I do wish the really older dated lucky boxes could just be donated to charity earlier in the food chain though”

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Posted 1 month ago

Thank you for your review! We really appreciate your feedback and will be taking it on board 😊

Posted 5 days ago

“A great way to avoid waste and I love the mystery boxes although I do think things that are obviously mouldy in the packaging should not be included.”

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Posted 1 month ago

Thank you for taking the time to leave us a review! 😊 We are sorry to hear the issues you had with some items in your order. I can assure you this isn't the level of standards we expect our customers to put up with. If you ever receive an order with products in this condition, please don't hesitate to drop our Customer Service team an email at cs@approvedfood.co.uk and we will get this sorted for you right away.

Posted 1 week ago

“The product quality is fantastic One major criticism is delivery A large box was left by my bins with no effort to hide it from public view. This was captured on ring door bell and no effort was made to deliver to a neighbour”

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Posted 1 month ago

Thank you for taking the time to leave us a review! We appreciate your feedback regarding the delivery and I can confirm we have spoken to the courier regarding these issues. In future, if you every experience a problem like this please don't hesitate to contact us at cs@approvedfood.co.uk and a member of our Customer Service team will be happy to help! 😊

Posted 5 days ago

“very good value”

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Posted 2 months ago

“Everything was as advertised”

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Posted 2 months ago

“Good value for money. I had no notification of when my order was out for delivery or when it had been delivered - this is important for customers”

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Posted 2 months ago

Thank you for taking the time to leave us a review, Tim! We sincerely apologise for the condition your order arrived in. I can assure you this is well below the level of standard we expect our customers to put up with. If you ever receive an order in this condition, we would advise you to contact our Customer Service team at cs@approvedfood.co.uk as soon as you can and someone will be happy to help! 😊 In regards to the tracking of orders, we will take this feedback on board and see what we can do. In the meantime if you require more details on your delivery after it has been dispatched, you can always drop us an email and we will be able to send over your tracking details. Hope this helps!

Posted 5 days ago

“Order came a bit late, but understand due to the time of the year, one of the products was smashed to bits and had to go in the bin.”

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Posted 2 months ago

Thank you for taking the time to leave us a review! 😊 Please accept our sincere apologies for the condition you received your order in. We can assure you this is well below the level of standards we expect our customers to put up with and would always encourage getting in contact with us asap if you ever receive a damaged product like this. We do not expect our customers to be left empty handed/out of pocket from products in this sort of condition.

Posted 5 days ago

“Good company but some of the dates a too far out to as the products have aged and taste poor”

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Posted 2 months ago

“Good bargains to be had.”

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Posted 3 months ago

“Great value and quick delivery”

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Posted 3 months ago

“Saved a lot of money buying those goods I really want, not those that although they represent good value I couldn't use within a reasonable timeframe.”

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Posted 3 months ago

“Not as many reductions as a few years ago but useful when there is a product you want”

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Posted 4 months ago

Hello, thank you for taking the time to leave us a review! We add lots of different offers each week, so make sure to keep checking :)

Posted 2 months ago

Approved Food Ltd is rated 4.6 based on 9,748 reviews