Approved Food Ltd Reviews

Name: Approved Food Ltd
Address: Approved Food Ltd. Unit 1, Silkstone Court, Upper Cliffe Road, Dodworth Business Park South, Barnsley,,, Barnsley
Rating: 4.63

4.6 Rating 9,670 Reviews

94 %

of reviewers recommend Approved Food Ltd

4.6

Based on 9,670 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

About Approved Food Ltd:

Approved Food is the largest online retailer of short dated food and drink in the UK. Customers regularly save over £60 on their weekly grocery shop made up of major brands and 'de-Identified' residual stock from the major supermarkets. This mix of products and savings offers our customers fantastic value every day, something that supermarkets and high-street discounters just cannot compete with.

Visit Website

Phone:

01132350553

Email:

cs@approvedfood.co.uk

Location:

Approved Food Ltd. Unit 1, Silkstone Court, Upper Cliffe Road, Dodworth Business Park South, Barnsley,,
Barnsley
S75 3SP

Approved Food Ltd 5 star review on 24th September 2024

Paul Antonelli

243

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items were missing from my order I’ve contacted customer services and got no reply or refund. Wasn’t even told the item wasn’t available anymore but was still charged. I’ve used this company a few times with no problems will not be using them again”

Helpful Report

Posted 2 months ago

Hi Gemma, Thank you for taking the time to leave us a review. I'm really sorry for any confusion caused by this issue. We did respond to your email on Tuesday morning but it could be that our reply has slipped into your spam folder since we never heard anything back from you. I can confirm the item missing from your order was credited back to your account (and you should have received an email to confirm this) after being marked as out of stock. The items are automatically credited rather than refunded, as we don't have the facility to issue an automatic refund due to not storing any financial information. We do however have the facility to manually refund* the credit back to the payment instead on request if you would prefer this. A member of our customer service team will process this for you and get in touch to let you know this has been done. If you don't see that email, you may need to check your spam folder. I hope that helps clear things up! Kind regards, AF

Posted 2 months ago

“Excellent value for money and helps the environment by keeping edible food out of landfill.”

Helpful Report

Posted 2 months ago

“What surprise to find exactly what I wanted at an extremely good price. Delivery was efficient and well priced. The goods were very well packed as well.”

Helpful Report

Posted 3 months ago

Glad to hear you are happy with your order! Thank you for taking the time to leave us a review. We really appreciate it.

Posted 2 months ago

“The parcel arrived quickly. All items were securely wrapped and packed. All items were as specified on the order form. As usual we were impressed by the expertise of Approved Food. Their service helps the environment and reduces food waste while helping people to more affordably.”

Helpful Report

Posted 3 months ago

Glad to hear you received your order with no issues. Thank you for taking the time to leave us this review, we really appreciate it!

Posted 2 months ago

“Fantastic value and service and so good to have a way that reduces food waste. Would highly recommend.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to leave this review! Glad to hear you are happy with the service you received!

Posted 2 months ago

“Shsh, don’t tell anyone as I really don’t want to do this review, I want Approved Food to be a secret. It is the best place to save a huge amount of money. The site is easy to use. There is something different every day. Who doesn’t love a bargain, well this is where you get them. The delivery is quick at a very reasonable price. I have saved on food, drink and most importantly money and time.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to leave us a review! We really appreciate your feedback!

Posted 2 months ago

“Quick, easy and fast service. I will buy from this site again.”

Helpful Report

Posted 3 months ago

Glad to hear that! Thank you for taking the time to leave us a review. We really appreciate it.

Posted 2 months ago

“I've used Approved Food for several years. Obviously some offers are not always suitable and some are real bargains If they ever make a mistake it is always rectified I recommend this company”

Helpful Report

Posted 3 months ago

Thank you for taking the time to leave us a review and for recommending us to other people. We really appreciate it!

Posted 2 months ago

“Saves you money but not enough as some products too much out of date so I bin them”

Helpful Report

Posted 3 months ago

Thank you for your review. Apologies if you have had any problems with the products you received. If you notice any issues with quality, make sure you get in touch with Customer Services who will be happy to help.

Posted 2 months ago

“Very pleased with the food and drinks for the money. Always packed very well and no spillage. Quick delivery and delivery chap pleasant and helpful.”

Helpful Report

Posted 3 months ago

Glad to hear you are happy with your order! Thank you for taking the time to leave this 5* review. We really appreciate it.

Posted 2 months ago

“Very good quality every I ordered had good expiry dates would definitely order again”

Helpful Report

Posted 3 months ago

Glad to hear you are happy with your order. Thank you for taking the time to leave us a review. We really appreciate it!

Posted 2 months ago

“A well packed order arrived in good time.”

Helpful Report

Posted 3 months ago

“Everything arrived and was good will recommend to friends and everyone enjoyed the food”

Helpful Report

Posted 3 months ago

“Ordering system could be improved, have to jump around a lot of screens.”

Helpful Report

Posted 3 months ago

“Great value and service. I find you invaluable with cost of living at the moment”

Helpful Report

Posted 3 months ago

Hi, We’re so glad to hear that you are happy with your Approved Food experience and really appreciate you taking the time to leave us this 5 star review. Thank you so much! Kind regards AF

Posted 3 months ago

“Great bargains, for veery little money, fast delivery and they cover all ranges .”

Helpful Report

Posted 3 months ago

Hi, We’re so glad to hear that you are happy with your Approved Food experience and really appreciate you taking the time to leave us this 5 star review. Thank you so much! Kind regards AF

Posted 3 months ago

“Some good deals to be had”

Helpful Report

Posted 3 months ago

Hi, We’re so glad to hear that you are happy with your Approved Food experience and really appreciate you taking the time to leave us this 5 star review. Thank you so much! Kind regards AF

Posted 3 months ago

“Great service, on time delivery. The products so far have been outstanding.”

Helpful Report

Posted 3 months ago

Hi, We’re so glad to hear that you are happy with your Approved Food experience and really appreciate you taking the time to leave us this 5 star review. Thank you so much! Kind regards AF

Posted 3 months ago

“Thanks for your selection of foods. We like the prices.”

Helpful Report

Posted 4 months ago

“always come back to Approved , well packaged , good value , quick delivery”

Helpful Report

Posted 4 months ago

Approved Food Ltd is rated 4.6 based on 9,670 reviews