Approved Food Ltd Reviews

Name: Approved Food Ltd
Address: Approved Food Ltd. Unit 1, Silkstone Court, Upper Cliffe Road, Dodworth Business Park South, Barnsley,,, Barnsley
Rating: 4.63

4.6 Rating 9,706 Reviews

94 %

of reviewers recommend Approved Food Ltd

4.6

Based on 9,706 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

About Approved Food Ltd:

Approved Food is the largest online retailer of short dated food and drink in the UK. Customers regularly save over £60 on their weekly grocery shop made up of major brands and 'de-Identified' residual stock from the major supermarkets. This mix of products and savings offers our customers fantastic value every day, something that supermarkets and high-street discounters just cannot compete with.

Visit Website

Phone:

01132350553

Email:

cs@approvedfood.co.uk

Location:

Approved Food Ltd. Unit 1, Silkstone Court, Upper Cliffe Road, Dodworth Business Park South, Barnsley,,
Barnsley
S75 3SP

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Greatly improved delivery service. Top class now. Customer service is excellent. Value is amazing and lots of goods /brands that were unknown to me prior, or known but not easily available in U.K. love this store 😁😆”

Helpful Report

Posted 3 years ago

Good Morning Siobhan, Thanks for your message. We are so pleased you enjoyed shopping with us! Kind Regards, AF.

Posted 3 years ago

“The catfood had been crushed out of the tray, the box was soaking and zo were the boxs inside. Wont be ordering again.”

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Posted 3 years ago

“Great value for money and a very speedy service. Will certainly buy from again!”

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Posted 3 years ago

Good Morning Paul, Thanks for your review! We are so pleased to hear you had a great shopping experience with us! Kind Regards, AF.

Posted 3 years ago

“Have used Approved Food quite a few times and have always been really pleased . The most recent order, however, only half the order came. I emailed to state this and was told the second box was still in the van and would be delivered within two days. It didn't arrive, so I emailed again, to be told the box had become damaged so couldn't be delivered. I was asked which items were missing (34 items), so have left them know, and hope I will receive these soon. This has never happened before so I will continue to use Approved Food.”

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Posted 3 years ago

“Great bargains on great food. Much of it is past best before but I have never had an issue. I've also been able to try different products I've never seen in shops.”

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Posted 3 years ago

Good Morning Emma, Thanks for your message. We are so pleased you enjoyed shopping with us! Kind Regards, AF.

Posted 3 years ago

“Would highly recommend. Have been using the site for a few years now.”

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Posted 3 years ago

Good Afternoon Ann, Thanks for your review! We are so pleased you enjoyed your order! Kind regards, AF.

Posted 3 years ago

“I hadn’t used approved food for a while, but so pleased I came back. The food is always of good quality and delivery is fast.”

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Posted 3 years ago

Good Afternoon Joanne, Thanks for your review! We are so pleased you chose to shop with us again! Kind Regards, AF.

Posted 3 years ago

“For a start off parcel was left outside the driver didnt even bother to knock. Not sure if it was good value or not much cheaper than local shops”

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Posted 3 years ago

“Excellent value. Especially like the mystery boxes (fantastic value too). Fast and secure delivery.”

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Posted 3 years ago

Good Afternoon, Thank you for your review. We are so pleased you enjoyed your order! Kind Regards AF.

Posted 3 years ago

“Brilliant always on time and very good selection. Always friendly and professional.😁”

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Posted 3 years ago

Good Afternoon Alison, Thanks for your review. We are so pleased you enjoyed shopping with us! Kind Regards, AF.

Posted 3 years ago

“Excellent. Huge variety. Well packaged & shipped quickly. Great value & helping to stop waste.”

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Posted 3 years ago

Good Afternoon Hannah, Thank you for your review. We are so pleased you enjoyed shopping with us! Kind Regards, AF.

Posted 3 years ago

“Very pleased with my order.”

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Posted 3 years ago

Good Afternoon, Thank you for your review! We are so pleased to see you have given us five stars! Kind Regards, AF.

Posted 3 years ago

“Good quality products and quick delivery. Pound bargain box was brilliant. Only reason not 5 stRs is though the 4 bottles of Stella were individually bubble wrapped one had broken, so box was a mess (fortunately no damage to other products) but had to be very careful with broken glass.”

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Posted 3 years ago

Good Afternoon Deborah, Thanks for your review. We are sorry that you suffered damages to your order. Please message customer services who will be happy to provide a solution for you. Kind Regards, AF.

Posted 3 years ago

“First class service & products. Even the most fragile items packed & packaged well. Highly recommended, if you were just considering, place an order & you will not be disappointed.”

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Posted 3 years ago

Good Afternoon, Thank you for your review! We are so pleased you enjoyed your order! Kind Regards, AF.

Posted 3 years ago

“The food and drinks etc are as good as you would buy from any supermarket. Perfectly good quality and taste the same. I'm not sure I will buy from them agai though as the delivery company DX is shocking. Everytime I have damaged items. This time they delivered a box 3 days late with no communication at all it arrived slashed open badly shrink wrapped with all the petfood spilling over the floor. The first box had 2 big bags of onion rings which were flattened and burst open, everything else was covered in these. The driver was very apologetic he was embarrassed to deliver it. I needed the food if ran out so I reluctantly accepted it. Would be a 5 star review if not for constant delivery problems”

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Posted 3 years ago

“Good for bulk deals on foods.”

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Posted 3 years ago

Good Morning Dawn, Thanks for your review! We are so pleased you enjoyed your order! Kind Regards, AF.

Posted 3 years ago

“Usually very happy but this time items missing. In all they are a good company. Up until this order always been very satisfied.”

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Posted 3 years ago

Good Morning Angela. Thanks for your review. We are sorry to hear about the missing items in your order. Please contact our customer service team who will be more than happy to re fund you the cost of these missing items. Kind Regards, AF.

Posted 3 years ago

“Dispatch and delivery was excellent and the quality of products was excellent also. Great value, no fuss.”

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Posted 3 years ago

Good Morning Alex, Thanks for your review. We are so pleased you enjoyed shopping with us! Kind Regards, AF.

Posted 3 years ago

“Good value, an item was missing however customer services refunded the amount within 12 hours”

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Posted 3 years ago

Good Afternoon Paul, Thanks for your review! We are happy we could have been of assistance. Kind Regards, AF.

Posted 3 years ago

“I've had four orders with this company, and I've had problems with every one of them. Whether it's slow delivery, damaged goods and poor customer service response, or failure to implement 'Free Delivery', there's always a problem. You would think after a couple of bad orders that I would learn, but I kept thinking that it had to improve. It didn't.”

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Posted 3 years ago

Approved Food Ltd is rated 4.6 based on 9,706 reviews