Approved Food Ltd Reviews

Name: Approved Food Ltd
Address: Approved Food Ltd. Unit 1, Silkstone Court, Upper Cliffe Road, Dodworth Business Park South, Barnsley,,, Barnsley
Rating: 4.63

4.6 Rating 9,698 Reviews

94 %

of reviewers recommend Approved Food Ltd

4.6

Based on 9,698 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

About Approved Food Ltd:

Approved Food is the largest online retailer of short dated food and drink in the UK. Customers regularly save over £60 on their weekly grocery shop made up of major brands and 'de-Identified' residual stock from the major supermarkets. This mix of products and savings offers our customers fantastic value every day, something that supermarkets and high-street discounters just cannot compete with.

Visit Website

Phone:

01132350553

Email:

cs@approvedfood.co.uk

Location:

Approved Food Ltd. Unit 1, Silkstone Court, Upper Cliffe Road, Dodworth Business Park South, Barnsley,,
Barnsley
S75 3SP

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection. Easy ordering.”

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Posted 2 years ago

Hello, Thank you for taking the time to leave us this review and positive feedback, we really appreciate it! Kind regards AF

Posted 2 years ago

“Easy to order, great prices, quick delivery. Lucky Boxes are a great bargain.”

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Posted 2 years ago

Hello, We’re so glad to hear that you are happy with your Approved Food experience and really appreciate you taking the time to leave us this 5 star review. Thank you so much! Kind regards AF

Posted 2 years ago

“Easy to order. Great communication. Well packed and ensuring they deliver good products. Much appreciated.”

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Posted 2 years ago

Hello, We’re so glad to hear that you are happy with your Approved Food experience and really appreciate you taking the time to leave us this 5 star review. Thank you so much! Kind regards AF

Posted 2 years ago

“Missing item, so need to follow up on this.”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking time to leave us a review, If you have any issues with your order please contact cs@approvedfood.co.uk and our customer service team will be happy to help you Kind regards AF

Posted 2 years ago

“A very good company to buy from and a lot of items are very cheap to buy I have used them from day 1 and I will always keep using them its all well packed and they use a good delivery company”

Helpful Report

Posted 2 years ago

Hello, We’re so glad to hear that you are happy with your Approved Food experience and really appreciate you taking the time to leave us this 5 star review. Thank you so much! Kind regards AF

Posted 2 years ago

“I have avoided using Approved foods for a while because I had issues with delivery/damaged items on several occasions, but I love the idea of less food waste so decided to take the plunge again. Sadly I had nothing but exactly the same problems again. My delivery was scheduled for 14th October it failed to arrive, also didn't arrive the next day so emailed customer service. They said if it didn't arrive again that they would contact DX the courier firm. The 16th was a Sunday so I didn't expect a delivery that day and to be fair nothing new was showing on the tracking information. Monday showed delivery that day, but nothing arrived. Emailed again, no reply. Tuesday it showed on tracking again with the tracking for delivery by 7.01pm. 7.00pm came and went and being disabled I tend to go upstairs to bed early. My daughter arrived home at about 10.30pm that evening to find a large box abandoned outside our front door! I checked the tracking information again and it showed delivery at 6.38pm which is a total lie because I was downstairs and had the lights on. No one knocked my door and I was clearly in, I also would have seen the delivery because I had my blinds open waiting. When I opened the delivery to check it there was no delivery note and one of the items was smashed so shards of glass and cheese sauce was over everything. Obviously I contacted Approved foods to complain (which I hate doing) but the blase attitude of the email correspondence saddens me. They are totally missing my points and must be losing money and customers because I'm sure that I'm not the only person losing faith. Shame, a great concept spoilt by poor customer service and delivery.”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking the time to leave us feedback, I do apologise that you haven't been happy with your experience with us, our customer service team is always happy to help resolve issues with the courier, and we can always pass feedback on to them too if needed, I'm sorry to hear you felt as though your points weren't taken into consideration and that is not the standard we expect. Kind regards AF

Posted 2 years ago

“Brilliant products.”

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Posted 2 years ago

Hello, We’re so glad to hear that you are happy with your Approved Food experience and really appreciate you taking the time to leave us this 5 star review. Thank you so much! Kind regards AF

Posted 2 years ago

“I sent a long update regarding the slow delivery and the delivery company dumping my shopping. I have had no response from that so don't intend to repeat myself.”

Helpful Report

Posted 2 years ago

Hello, I do apologise that you haven't had a response from the form. If you would like to email cs@approvedfood.co.uk directly I will make sure this is picked up by our customer service team Kind regards AF

Posted 2 years ago

“Great variety of products cheap prices great service "love the lucky boxes" been using them since they started recommended 👌”

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Posted 2 years ago

Hello, We’re so glad to hear that you are happy with your Approved Food experience and really appreciate you taking the time to leave us this 5 star review. Thank you so much! Kind regards AF

Posted 2 years ago

“Really happy with goods received, all perfectly good stuff. Pet food particularly good value. Arrives well packaged and within a few days of ordering. Very happy.”

Helpful Report

Posted 2 years ago

Hello, We’re so glad to hear that you are happy with your Approved Food experience and really appreciate you taking the time to leave us this 5 star review. Thank you so much! Kind regards AF

Posted 2 years ago

“Excellent service, quick delivery, all at great prices.”

Helpful Report

Posted 2 years ago

Hello, We’re so glad to hear that you are happy with your Approved Food experience and really appreciate you taking the time to leave us this 5 star review. Thank you so much! Kind regards AF

Posted 2 years ago

“All items are excellent quality and well packed. Very happy 😃”

Helpful Report

Posted 2 years ago

Hello, We’re so glad to hear that you are happy with your Approved Food experience and really appreciate you taking the time to leave us this 5 star review. Thank you so much! Kind regards AF

Posted 2 years ago

“Was pleased with all my groceries arrived quickly & packaged well”

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Posted 2 years ago

Hello, We’re so glad to hear that you are happy with your Approved Food experience and really appreciate you taking the time to leave us this 5 star review. Thank you so much! Kind regards AF

Posted 2 years ago

“Very good prices the lucky dip boxes are amazing value for money. Good for all sorts of groceries.”

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Posted 2 years ago

Hello, We’re so glad to hear that you are happy with your Approved Food experience and really appreciate you taking the time to leave us this 5 star review. Thank you so much! Kind regards AF

Posted 2 years ago

“What you can get is good quality food at a great price!”

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Posted 2 years ago

Hello, We’re so glad to hear that you are happy with your Approved Food experience and really appreciate you taking the time to leave us this 5 star review. Thank you so much! Kind regards AF

Posted 2 years ago

“Website was down so placing and order was a bit of a nightmare but customer service was good and items arrived in a timely manner and I was happy with them. I regularly use this website and am never disappointed with my items. Would recommend.”

Helpful Report

Posted 2 years ago

Hello, We’re so glad to hear that you are happy with your Approved Food experience and really appreciate you taking the time to leave us this 5 star review. Thank you so much! Kind regards AF

Posted 2 years ago

“They don't have everything you want- but they have great bargains nevertheless. Give them a try. But do check sizes.”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking the time to leave us this review and positive feedback, we really appreciate it! Kind regards AF

Posted 2 years ago

“User friendly website and fantastic range of products, particularly like the lucky boxes which are excellent value for money”

Helpful Report

Posted 2 years ago

Hello We’re so glad to hear that you are happy with your Approved Food experience and really appreciate you taking the time to leave us this 5 star review. Thank you so much! Kind regards AF

Posted 2 years ago

“Great value and delivered quickly”

Helpful Report

Posted 2 years ago

Hi, We’re so glad to hear that you are happy with your Approved Food experience and really appreciate you taking the time to leave us this 5 star review. Thank you so much! Kind regards AF

Posted 2 years ago

“I still have not received my order. What terrible service. I ordered on 1st October today is 14th and still no sign of it!!!”

Helpful Report

Posted 2 years ago

Hello, If you could please email cs@approvedfood.co.uk, our customer service team will be happy to look into this for you Kind regards AF

Posted 2 years ago

Approved Food Ltd is rated 4.6 based on 9,698 reviews