Appliance Superstore Reviews

Name: Appliance Superstore
Rating: 4.94

4.9 Rating 915 Reviews

100 %

of reviewers recommend Appliance Superstore

Company Reviews

Metrics

Info

4.9

Based on 915 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Appliance Superstore:

At the Appliance Superstore we price ourselves in providing the highest levels of customer service whilst offering highly competitive prices. We offer appliances from leading brands, Neff, Bosch, Siemens, Miele, Liebherr, Bora, Elica, Quooker to name a few.

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Appliance Superstore 5 star review on 11th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick & efficient response & deivery”

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“Simple to order, good advice and efficient delivery and installation”

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“Good. Website easy to use. Delivery was on time.”

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“Very friendly sales rep on the phone when ordering. Delivery was good too.”

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“Very prompt order very knowledgeable Very happy with order, although page 6 of instructions blank Was a European plug on unit needed to change Round turret did not fit Only minor issues would still recommend”

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“Great support during the ordering process and order was fulfilled quickly. Less impressed to have paid for installation and ended up having to help the guy - especially as I opted for this as I was meant to be in business meetings all that day. Kind of defeats the object...”

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“Happy with telephone very helpful , good delivery, good product but sales information technical was poor due to that I lost three days of work.”

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“Fantastic customer service. Went directly to the office. My only concern has been getting my door refitted after the machine being plumbed in.”

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“Good service and fast delivery”

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“Helpful and efficient service.”

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“Great service. Will use again.”

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“Very helpful”

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“Well until you sent this email asking for a photo or video.”

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“Good service and delivery was when stated (four working days after the order). A little mix up with whether they would/ could do installation--with different agents saying different things, but on the whole a pleasant experience, and I would deal with them again.”

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“Fine, friendly, helpful delivery guy.”

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“Very good with only a minor hiccup but all resolved quickly”

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“Prompt delivery from when first ordered. Slightly later than originally indicated but driver did a good job removing old fridge and bringing new one in. Not able to install water supply as we had the wrong plumbing at our end. Now resolved.”