Appliance Superstore Reviews

Name: Appliance Superstore
Rating: 4.95

5.0 Rating 905 Reviews

100 %

of reviewers recommend Appliance Superstore

Company Reviews

Metrics

Info

5.0

Based on 905 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Appliance Superstore:

At the Appliance Superstore we price ourselves in providing the highest levels of customer service whilst offering highly competitive prices. We offer appliances from leading brands, Neff, Bosch, Siemens, Miele, Liebherr, Bora, Elica, Quooker to name a few.

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Appliance Superstore 5 star review on 11th March 2023

Anonymous

Anonymous // 01/01/2019

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“Great service. Great communications. Our fridge was delivered carefully by a polite and friendly guy. Would use this company again :)”

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“Delivery was delayed slightly however driver communicated delay and arrived at the revised estimated time.”

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“Excellent service throughout , communication received at every step. Highly recommended”

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“Very helpful with delivery time thank you. Your driver Rob kept me well informed on drop off time & was very helpful thank you yo mom also.”

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“The service was fantastic. Greg and Rob were friendly and helpful. This was the only service we could find to lift the fridge up the stairs (2nd floor) and fit it for us, and then remove the old fridge. Will use again”

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“Good price, really helpful over the telephone. Driver helped to negotiate the narrow passageway to delivery refrigerator safely into kitchen. Altogether great experience.”

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“Excellent value for money and arrived on time during the delivery time slot”

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“Excellent from start to finish. Deeply discounted prices often come with awful customer service, but that's most definitely not the case here. Attention to detail, helpful advice, friendly staff - Appliance Superstore seems to have it all. They even answer emails during the evenings and at weekends! I wouldn't hesitate to recommend these guys.”

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“Incredible customer service ! We bought a large number of Miele appliances some of which were not even in the website and which we were struggling to find from the same place. I called on a Saturday morning and everything was delivered on Tuesday morning and at a very competitive price ! I wouldn’t call anyone else next time .. amazing service !”

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“Great customer service - open the shop an hour earlier for us to collect the Miele oven and ready to be rolled out to our car. Very happy customer.”

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“Great price and quick delivery.”

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“Great price and product arrived on time.”

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“Good value. Just a shame they didn't deliver on the date requested.”

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Dear Mr. Martin, Thank you for the review and once again please accept our apologies for the change in delivery date. Appliance Superstore

“Good communication, speedy delivery, kept to the delivery slot and kept me informed, always pleasant communicating with the staff.”

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“Efficient & professional on the phone & friendly & helpful on delivery.”

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“Thank you for cooperation so far! Easy to communicate, proactive help, on time delivery. They do what is agreed! Jack, (Putney-London)”

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“Delivered on requested date and kept updated during the process. Delivery man was also very nice help lift up stairs”

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“Great service both ordering and when delivered”

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“Delivered on time and given plenty of warning of time item was to be delivered”

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“Excellent Easy to order Delivery as per our ease Will recommend it to friend and family”

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Appliance Superstore is rated 5.0 based on 905 reviews