Appliance Superstore Reviews

Name: Appliance Superstore
Rating: 4.95

5.0 Rating 897 Reviews

100 %

of reviewers recommend Appliance Superstore

Company Reviews

Metrics

Info

5.0

Based on 897 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Appliance Superstore:

At the Appliance Superstore we price ourselves in providing the highest levels of customer service whilst offering highly competitive prices. We offer appliances from leading brands, Neff, Bosch, Siemens, Miele, Liebherr, Bora, Elica, Quooker to name a few.

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Appliance Superstore 5 star review on 11th March 2023

Anonymous

Anonymous // 01/01/2019

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“Excellent experience. Steve was extremely helpful in recommending an alternative pair of machines when the originals did not appear from Miele. They turned out to be a better choice than my original selection. Delivered on time by Les who was also a pleasure to meet. Highly recommended!”

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“Excellent service and delivery”

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“Steve not only had the best price around but was extremely helpful and patient with more everchanging order (at least 3 times!). Excellent communication, can recommend enough. The pleasure of dealing with independent resellers that really care about what they are doing.”

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“Great, personal service - felt like we were dealing with a real company, not a massive corporation. Phone was always answered, information given was accurate and delivery was exactly when advised. Good, clear communication throughout, would recommend to anyone.”

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“Great communication and excellent delivery service. Really helpful and really nice man! And we adore our new fridge!!”

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“I’d never heard of this company when I ordered through them online, but I cannot fault them. They delivered on time, despite lots of snow in the preceding days and were very helpful when installing the washing machine. I cannot fault them - excellent service.”

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“Terrific service! A great website not only offering a good price but also able to give very helpful advice about the products through their online chat service. They were able to help us out of a kitchen crisis and finding that they are local to us, we were able to go and pick up the item immediately meaning that it could all be fitted as we had hoped. Nice helpful guys in the shop too! Would go back without hesitation.”

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“Outstanding service from ordering to Delivery. I read previous reviews before purchasing my washing machine online all with 5 stars and this company gives great customer service .I will certainly order again when an appliance needs replacing.”

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“10 out of 10. They sourced the appliances I wanted when my kitchen supplier had failed to do so. Delivery was delayed because of bad weather (remember the snow) but Steve kept me informed and up to date on the delivery. Would buy from them again!”

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“Brilliant service! Emailed straight away to confirm order and was then kept up to date with order progress. Very competitive price and delivered by a very pleasant and informative delivery man. Ordered Sunday evening and delivered on the Tuesday. Wouldn't hesitate to use this company again.”

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“I was quite daunted by the whole rigmarole of choosing, ordering and having a new washing machine installed, but the folks at Appliance Superstore were very helpful and the whole process was easy. I asked lots of questions on line which were all answered immediately. The engineer who delivered and installed it was so helpful and conscientious. There were a number of obstacles to overcome in fitting it, but he managed to get round all of them. I liked that he explained everything to me in a way I could understand, even though I am not all that technically clued up. He was very thorough, even taking time to tell me about registering the machine properly. He was at pains to leave everything both functionally and aesthetically sound. The plank of laminate flooring at the front of the machine was straighter than it had ever been before by the time he had finished with it! The machine itself is a dream. The laundry washes up beautifully. I would only say that it could have been made a little clearer on the website how to go about arranging and paying for installation of the new machine and the removal of the old one. Because I couldn't see how to do it on line when I ordered the machine, I didn't book these services in advance, but Appliance Superstore were very accommodating and made it easy for these things to go ahead and be paid for. I will shortly be looking to buy other white goods and Appliance Superstore will definitely be my first port of call when the time comes. I was impressed with their service.”

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“Fantastic service that is increasingly harder to get these days. Very personal approach, great communication, knowledgeable staff, not to mention the competitive price for our appliance. It's a family business run by lovely people. Really top notch, we will be coming back for a fridge and definitely recommend it to others.”

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“Best price we could find and great service as well!”

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“Excellent service. Good communication and installation was perfect. They also priced match the cheapest price. Would definitely recommend.”

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“Fantastic service from start to finish. Great communication and efficient delivery. I would definitely purchase from you again and wouldn’t hesitate in recommending you.”

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“exceptionally well. Staff very helpful when I placed an order by phone. The tumble dryer I ordered was delivered at the time stated by a friendly and very helpful person. I understand it is a new business, it deserves to succeed.”

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“Good price extremely good delivery time all in all an excellent Company with a friendly helpful delivery person.”

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“Very good service”

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“Highly recommend this great company for their help and professional attitude.”

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“Excellent service, good communication, delivered when they said they would.”

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Appliance Superstore is rated 5.0 based on 897 reviews