Appliance Superstore Reviews

Name: Appliance Superstore
Rating: 4.95

5.0 Rating 905 Reviews

100 %

of reviewers recommend Appliance Superstore

Company Reviews

Metrics

Info

5.0

Based on 905 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Appliance Superstore:

At the Appliance Superstore we price ourselves in providing the highest levels of customer service whilst offering highly competitive prices. We offer appliances from leading brands, Neff, Bosch, Siemens, Miele, Liebherr, Bora, Elica, Quooker to name a few.

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Appliance Superstore 5 star review on 11th March 2023

Anonymous

Anonymous // 01/01/2019

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“Fantastic !!!! - Really really happy with the very professional way I have been treated and looked after - Cannot praise the Sales Team highly enough !!! BREXIT has caused major disruption especially to those of us who live in N Ireland and of course, many businesses across the UK who have had to change their delivery programs etc - however Laura/Les & Steve, made the whole process very straight forward and simple for me - they helped at every stage of the process - and I got brilliant service and customer care from the outset !!! Placed my order late Wednesday afternoon (4.30pm) 15th September, - had it collected before midday 16th September and, it was delivered to my front door in N Ireland by 11am Friday the 17th September ... Absolutely brilliant!!! Laura, Les and Steve made sure the item ordered was ready and waiting to be loaded when the guys collecting for me arrived. I highly recommend this company simply for the professional way in which I have been looked after throughout !!!”

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“Excellent. Delivery man efficient and polite.”

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“5 stars Quick delivery”

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“Knowledgeable, helpful and efficient in dealing with my queries about an extractor fan for my kitchen. A pleasure to deal with.”

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“Great customer service”

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“Dear Chris, Sales Team and ‘Amazing Delivery Drivers, We would just like to pass on my thanks and best wishes to you all for the superstar service and delivery we received from the start of the sales process in the showroom to the final delivery of our appliances. We are at the end of a large renovation project and have had the experience of sales and deliveries from a wide range of suppliers. What often let’s the store and sales teams down is the delivery and the final impression left of the store by that experience. We just wanted you to know that you came top on all fronts. The care and expert knowledge shown by you and the team in the store and by both deliveries we have had, have been excellent. Both the drivers have given first class service and are excellent ambassadors for your store. We will definitely recommend your store above all others and are very grateful for all the advice and great product knowledge, but most of all the friendly, efficient professional service displayed by all. Thank you once again, Kind regards and best wishes to all, Becca and Andy Sharpe”

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“Appliance great, price acceptable, delivery team excellent”

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“Great service. Super fast delivery and installation”

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“Excellent service and knowledge”

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“Purchased an AEG appliance which was unfortunately faulty. These guys went out of their way to organise a replacement product as quick as they could. I would definitely use them again and would highly recommend them.”

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“Purchasing from Appliance Superstore was a genuinely pleasant, painless experience. Prompt, professional, superb! Thank you for restoring my confidence in online sales after a dreadful, ongoing scam from another despicable 'supplier'.”

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“Great - good prices, reliable delivery and helpful service”

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“Good service and delivery was when stated (four working days after the order). A little mix up with whether they would/ could do installation--with different agents saying different things, but on the whole a pleasant experience, and I would deal with them again.”

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“Awesome info, in stock when said, delivery quickly safely and on time . That’s all you want isn’t it?? 👌👍👏”

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“Very helpful and efficient.”

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“Excellent service - good communications and delivery was exactly as promised”

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“We have had fantastic service from the Appliance Superstore team. They have given us personalised, responsive, friendly service throughout the ordering and delivery process and were superb at organising a replacement for a faulty product. We are delighted that we chose to buy all of our kitchen appliances through them.”

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“Great service and very helpful! Made our kitchen renovation slightly less stressful!”