Appliance Superstore Reviews

Name: Appliance Superstore
Rating: 4.95

5.0 Rating 905 Reviews

100 %

of reviewers recommend Appliance Superstore

Company Reviews

Metrics

Info

5.0

Based on 905 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Appliance Superstore:

At the Appliance Superstore we price ourselves in providing the highest levels of customer service whilst offering highly competitive prices. We offer appliances from leading brands, Neff, Bosch, Siemens, Miele, Liebherr, Bora, Elica, Quooker to name a few.

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Appliance Superstore 5 star review on 11th March 2023

Anonymous

Anonymous // 01/01/2019

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“An excellent response to a difficult situation, I pressed the panic button and the team responded admirably. Everyone at the warehouse performed exceptionally well, must not forget the delivery boys...................brilliant also! Will be calling up Appliance Superstore again soon.”

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“After I was let down by both Appliance World and AO.com, Les and the team stepped in and provided excellent service. Highly recommended!”

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“Prompt and easy delivery”

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“Ordering was very easy online and the help given over the telephone was excellent, very courteous. The Tumble dryer arrived the next day exactly when they said it would. Plugged it in and sadly it was faulty. When sending an email to confirm everything was ok, I replied saying no and the company have said they will replace. I await to see what happens, but so far customer service seems exemplary. **Follow Up**.....As promised, Appliance Superstore were true to their word, instead of having to wait a month for the Miele engineer to attend (I rang Miele for help and this was the quickest appointment they had despite the machine being brand new). A call to Appliance Superstore and they replaced it in less than five days, offering to install it for free as a way of apology for the initial faulty machine. Service well above and beyond that of some our best known providers.”

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“Excellent service, very helpful.”

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“Good service generally, but would have been helpful to have had more notice of delivery.”

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“Excellent service.”

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“Great service and helpful staff”

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“Excellent for price, professional delivery”

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“Arrived as promised and helpful on the phone too; thank you.”

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“A pleasure to see a well thought out organisation in action. Not used this bunch before, but the web site made the purchase process really fast and simple, extracted delivery address from Paypal, account creation trivial, not a single wasted click or keystroke. Price was as good as we could find, delivered on the day predicted by a friendly and helpful guy.”

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“Excellent all round!”

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“Amazing service. The appliance was delivered and installed within four days of my order.”

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“Prompt service and helpful delivery driver”

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“First class. Brand new Miele dishwasher model, first batch into the country, in my house the next day. I had a voucher code which wasn't obvious how to use on the website but once I made my purchase it was applied quickly. Good communications was able to ask technical questions, built trust. Spot-on and friendly delivery.”

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“The item arrived quickly and time was provided to open and check the item for damage. A great service.”

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“Great product, very convenient next day delivery.”

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“Hi can’t give a 5 star as haven’t used it yet but so far very efficient although very late delivery at 8pm! Good job I hadn’t waited in all day specifically!!”