Appliance Superstore Reviews

Name: Appliance Superstore
Rating: 4.95

5.0 Rating 905 Reviews

100 %

of reviewers recommend Appliance Superstore

Company Reviews

Metrics

Info

5.0

Based on 905 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Appliance Superstore:

At the Appliance Superstore we price ourselves in providing the highest levels of customer service whilst offering highly competitive prices. We offer appliances from leading brands, Neff, Bosch, Siemens, Miele, Liebherr, Bora, Elica, Quooker to name a few.

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Appliance Superstore 5 star review on 11th March 2023

Anonymous

Anonymous // 01/01/2019

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“Very good and responsive to support query”

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“Excellent company. We spoke to Les on the phone, who was extremely helpful, and this continued through to our delivery man Martin! Great company. Very highly recommend!!”

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“Delivered promptly and in perfect condition by very pleasant driver.”

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“Perfect - ordered a new American style refrigerator on a Friday to replace my broken refrigerator. New one arrived by Monday. Price was very competitive and stock level was good compared to other suppliers. Would use again.”

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“great service and quick delivery”

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“I had a few questions before I placed my order and always managed to telephone and speak with someone helpful straightaway. On the day of delivery, there was a delay due to traffic issues but they kept me informed and the 2 men who delivered were in good humour despite a really long day and made a very difficult job (large heavy item and lots of steps) look relatively easy. They were so polite and helpful. I would definitely use this company again as got an excellent price and excellent customer service which is increasingly hard to find these days.”

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“The team at Appliance Superstores were quick to deliver and resolve any problems”

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“Excellent support and service, will defo come again in the future.”

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“Bit late but nice delivery guy”

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“Excellent customer service .. thank you..”

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“Great customer and delivery service”

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“Great product and great service”

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“Perfect service from Les start to finish, lovely helpful delivery guy Martin who helped get the items onto the back of barge, not the easiest of places but it was much appreciated and he did it with a smile. The goods are perfect just what we wanted. We will not hesitate to use Appliance Superstore for future appliances we will require. Fully recommend this company.”

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“Easy process, answered a delivery query promptly and item delivered securely”

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“The sign of a brilliant company is not just the customer service for a standard simple order but how a company handles things when there is a problem. We had to contact Appliance Superstore when (totally our own fault) we ordered the wrong appliance. Les went out of his way to help us, he sourced the correct appliance and quickly ordered it for us so we didn't have to spend too long without it. Sometimes people worry that an internet order means you lose some of the customer service, with Appliance Superstore you don't. A great company, thank you!”