Appliance Superstore Reviews

Name: Appliance Superstore
Rating: 4.95

5.0 Rating 897 Reviews

100 %

of reviewers recommend Appliance Superstore

Company Reviews

Metrics

Info

5.0

Based on 897 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Appliance Superstore:

At the Appliance Superstore we price ourselves in providing the highest levels of customer service whilst offering highly competitive prices. We offer appliances from leading brands, Neff, Bosch, Siemens, Miele, Liebherr, Bora, Elica, Quooker to name a few.

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Appliance Superstore 5 star review on 11th March 2023

Anonymous

Anonymous // 01/01/2019

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“Bit late but nice delivery guy”

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“Excellent customer service .. thank you..”

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“Great customer and delivery service”

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“Great product and great service”

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“Perfect service from Les start to finish, lovely helpful delivery guy Martin who helped get the items onto the back of barge, not the easiest of places but it was much appreciated and he did it with a smile. The goods are perfect just what we wanted. We will not hesitate to use Appliance Superstore for future appliances we will require. Fully recommend this company.”

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“Easy process, answered a delivery query promptly and item delivered securely”

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“The sign of a brilliant company is not just the customer service for a standard simple order but how a company handles things when there is a problem. We had to contact Appliance Superstore when (totally our own fault) we ordered the wrong appliance. Les went out of his way to help us, he sourced the correct appliance and quickly ordered it for us so we didn't have to spend too long without it. Sometimes people worry that an internet order means you lose some of the customer service, with Appliance Superstore you don't. A great company, thank you!”

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“Excellent product at a great price and quick & friendly delivery”

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“Excellent Service - delivered in the morning and fitted by lunchtime!”

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“Very well Good and friendly service”

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“Very good, delivery on time and good price offered”

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“Great product great service”

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“Great - really friendly and helpful. Delivery man was also a star.”

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“Very helpful. Knowledgeable. Thank you”

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“Excellent service with delivery from Miele direct.”

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“Very well. The driver was very polite and helpful. Very happy with the service thank you.”

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“Excellent good fast delivery”

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“Still waiting for a response re damaged door!!”

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Thank you for your review Mark, we are always appreciate reviews from our customers. As per conversation on this occasion it was a case of a missing email. Hopefully you have been satisfied with our response since our communication. We are committed to making sure you are happy.

“Re delivered within a week.”

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“Helpful telephone advice and good communication about order progress. Delivered on time with friendly driver.”

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Appliance Superstore is rated 5.0 based on 897 reviews