Appliance Superstore Reviews

Name: Appliance Superstore
Rating: 4.95

5.0 Rating 897 Reviews

100 %

of reviewers recommend Appliance Superstore

Company Reviews

Metrics

Info

5.0

Based on 897 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Appliance Superstore:

At the Appliance Superstore we price ourselves in providing the highest levels of customer service whilst offering highly competitive prices. We offer appliances from leading brands, Neff, Bosch, Siemens, Miele, Liebherr, Bora, Elica, Quooker to name a few.

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Appliance Superstore 5 star review on 11th March 2023

Anonymous

Anonymous // 01/01/2019

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“Very helpful and great delivery. Will use again.”

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“Very good, driver removed old dishwasher, which wasn't easy. Delivered quickly and with minimum fuss. Could have got a better price but Miele dishwashers seemed in short supply.”

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“The delivery was so smooth. Very professional staff and the installation was super efficient. The whole experience was seamless. Highly recommended!”

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“Excellent service from start to finish, efficient”

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“Excellent. From the first meeting and explaining the various options open to us, but especially when we thought we had an issue with a hob we purchased. They were very attentive, helpful and friendly throughout the process - which turned out to be an issue on my side. The acid test for us is post-sales service: and Appliance Superstore did a really good job.”

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“Excellent service highly recommended”

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“Items were delivered well, but a week earlier than requested, which caused us a lot of problems.”

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Good Afternoon, We are really sorry that the early delivery caused you problems, this is never our intention. We were in your area 6 days earlier than requested to which we notified you via email with 48hrs notice. This delivery could have been changed if you had contacted us. It could have also been refused and we would have rescheduled it to suit your needs. Once again we are sorry that this has caused you some problems. We wish you the best for the rest of your project. Many thanks Appliance Superstore

“Ian has been super helpful. I would highly recommend them”

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“Fantastic service, well done guys!”

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“I don’t usually write reviews, but have made an exception with Appliance Superstore. The after sales service I received from them was second to none, when something went wrong with the appliance I had purchased. This will definitely be my go to store for my next purchase.”

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“Very good service”

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“Quick delivery as promised - couldn’t ask for more - thank you.”

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“Very good service and delivery Les was great”

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“Ordering process was smooth and delivery quick with no hassle”

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“Fantastic service, couldn’t fault the team from start to finish. The team stores my order for a short period while we prepared the space for the right time to take delivery.”

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“Brilliant service from a local business, items held in stock for free delivery with a price that beat main stream and other big online retailers.”

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“I called ahead as I wasn’t sure what extra part I needed and was given the information straight away,very easy to speak to someone and then order on line ,delivery was quick and with updates and order was checked by the delivery driver,all in all a great purchase to delivery experience”