Appliance Superstore Reviews

Name: Appliance Superstore
Rating: 4.94

4.9 Rating 918 Reviews

100 %

of reviewers recommend Appliance Superstore

Company Reviews

Metrics

Info

4.9

Based on 918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Appliance Superstore:

At the Appliance Superstore we price ourselves in providing the highest levels of customer service whilst offering highly competitive prices. We offer appliances from leading brands, Neff, Bosch, Siemens, Miele, Liebherr, Bora, Elica, Quooker to name a few.

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Anonymous

Anonymous // 01/01/2019

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“AMAZING! I live in France and needed a specific dishwasher. Appliance Superstore went above and beyond to get me what I needed. Most importantly, they were responsive, helpful and followed up with me all along the way. I wish I had found them earlier - I would have bought all my appliances from them.”

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“Outstanding custmer service backed up a really good & helpful driver Mark! Thank you Appliance Superstore.”

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“Excellant services”

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“Les and the team at Appliance Direct were brilliant. We had an issue finding the right sized fridge and microwave to replace in-built appliances. Les worked through our options with us to ensure we ordered the right equipment and then helped arrange delivery, installation and recovery of the old appliances. All the team through delivery team and installer were friendly, professional and excellent. Great customer expereince, thanks.”

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“Mark did a great job on delivery, and your staff on the telephone were pleasant and helpful.”

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“Bought a downdraft hob from appliance superstore. There was a glitch in the system where I couldn't choose the option that I wanted so I contacted customer services over Whatsapp (most convenient for me) who were brilliant in getting to the bottom of the issue and solving it through their IT service. They kept in touch throughout and I was able to purchase exactly what I wanted. Delivery was prompt and the hob was checked and signed on delivery. Would recommend appliance superstore.”

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“Excellent, expert service, helpful on the phone, fast delivery and very good prices.”

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“Quick & efficient response & deivery”

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“Very quick and friendly service, competitive pricing and a great Miele product”

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“Simple to order, good advice and efficient delivery and installation”

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“Absolutely brilliant! We've ordered a few expensive items for the team here at Appliance Superstore and they've gone above and beyond each time. The latest was our brand new integrated kitchen had a failed Sub Zero fridge that we had re-purposed. Sadly the dimensions didn't exist any longer (or the style of fridge) so Les did his best to find a fridge that would work. He then brought it up 5 flights of stairs, took the old fridge down the same stairs and installed for us. What a service and he was very cheery as well despite the difficult conditions. I wouldn't hestiate to use them again. Very competitive on pricing as well.”

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“This team go the extra mile for customers. I had a potentially huge problem which they sorted the same day. I will definitely use this company for future purchase’s. Thankyou all”

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“A good selection of appliances and reliable service.”

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“The new Induction Hob arrived on the day promised in good condition.”

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“I can't recommend Appliance Superstore enough. Super efficient, helpful, caring, responsive and always going above and beyond. I am so impressed with their service, they are the best. Thank you for your assistance last year and thank you for saving my Christmas this year. I will only ever use Appliance Superstore and will recommend to All. Joanne”

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“Your customer service is exceptional. Would like to thank Les, keeping us updated on our order and making sure it was delivered before Christmas.”

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“Very efficient”

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“Went above and beyond to ensure a much needed delivery of a hob before christmas. Thank you!”

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“First class service to find me a very rare appliance at an excellent price. The Gentleman who carried out the delivery of the 170kg wine fridge could not have been more helpful in his advice or sheer strength in moving the fridge into a very tight and awkward location, we could not have managed without him. This is the third time I have made significant purchases from this company, and will have no hesitation doing the same thing again. Many thanks for a job well done!”

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“Prompt service - great!”

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“Efficient service at the point of ordering. Quick delivery and good communication throughout. Further good service with recommendation of gas safe plumber to help with installation.”

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Appliance Superstore is rated 4.9 based on 918 reviews