A Place in the Sun Currency Ltd Reviews

Name: A Place in the Sun Currency Ltd
Address: 5a New Road, Croxley Green
Rating: 4.93

4.9 Rating 2,218 Reviews

100 %

of reviewers recommend A Place in the Sun Currency Ltd

Company Reviews

Metrics

Info

4.9

Based on 2,218 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About A Place in the Sun Currency Ltd:

From a deposit on a house to regular monthly payments, A Place in the Sun Currency ensures your funds reach the right destination, at the right time, at a highly competitive exchange rate.

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Phone:

020 8051 8555

Location:

5a New Road
Croxley Green
WD3 3EJ

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A Place in the Sun Currency Ltd 5 star review on 11th January 2023

Daniel Ashley-Claydon

A Place in the Sun Currency Ltd 5 star review on 10th March 2020

Dr Alan Clark

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was professional and very courteous”

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Posted 10 years ago

“a quick friendly service , very efficient my funds have always been sent without delay”

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Posted 10 years ago

“I have been very impressed by the speed and ease with which these transactions have taken place. Very helpful and professional, I am new to your services but will certainly use again.”

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Posted 10 years ago

“Prompt, friendly, professional and flexible -- and with good rates to boot. Also appreciate their ability to cover for each other if your main contact is, for example, in a meeting.”

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Posted 10 years ago

“One of the cheapest Currency Traders around but very professional and reliable.”

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Posted 10 years ago

“The SEPA transfer arrived quickly in my foreign bank account. The only issue I have is with the online trading forms and process which are not that, but pdf part filled forms. Unless you can edit the forms you have to print them. Then there is a 'real' authorising signature required. In most business situations a signature is not recognised as valid authentication if copied and pasted electronically. As far as I could see, the only way to return the completed instruction with a valid signature was to sign the form, drag out an old fax machine and send by FAX, I felt uneasy that the essential details of my receiving bank were not input by me but first sent by email then transcribed on to transfer forms with a risk of possible errors and time spent by me re-checking details in case of mistakes. If I input details copied and pasted into an electronic form, then I am responsible for their accuracy and the data should be passed 'as is' to any final instructions. If an account with the necessary authentication access has already been set up then I can't see why secure communication could not be sent through the account and replies sent back electronically avoiding seperate emails. Currency transfer seems to be a mix of modern electronic and old style paper and should be reviewed so that from the customer perspective, it becomes a smooth 'all electronic' transaction process. If security is a concern, then apply stricter controls above a certain currency trade value. The complete transaction process with all communications from a customer perspective should reside in the online account. Consider how Ebay and Amazon fulfill orders electronically through one account and see if currency trading can get close to their systems.”

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Posted 10 years ago

Dear Mr Hawthorne, thank you for your review and feedback. In fact it is not necessary to sign and scan/fax the contract note, and perhaps we should make that clearer - an email instructing onward payment is fine, and in fact if we are sending funds to an account you have sent to before, we hold the details on file and a verbal instruction to use the same as previous will suffice. We are also looking at electronic signature systems for future development. Thank you for pointing this out and we will try to make the above clearer to clients in the future. Regards, Robin Haynes.

Posted 10 years ago

“I found this way of sending money to France was easy to understand and reasonably priced. I particularly liked the way in which I could easily talk to my named broker on the telephone and everything was handled very efficiently. J Chester.”

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Posted 10 years ago

“After talking to your adviser, asking if it were possible that the euro could go up a bit more from 1.27 against the pound, I was told it was very unlikely, so I booked the transaction. Within a week the euro had gone to 1.33. Very disappointing to say the least. Not very good advice.”

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Posted 10 years ago

Dear Mr Whitbread, thank you for the feedback; unfortunately the actions of the Swiss National Bank last month were completely unprecedented and unanticipated across the market. While we always try to give an honest and forthright opinion when asked by clients, unfortunately there is no crystal ball and the depreciation of the Euro in January was a shock to everybody. Sorry that this affected your transaction and that a better rate would have been available in hindsight. Regards, Robin Haynes.

Posted 10 years ago

“The currency was transferred very quickly to my designated French account.”

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Posted 10 years ago

“very easy, very quick, excellent price cannot fault”

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Posted 10 years ago

“Very quick response time, the transaction carried out with no fuss- highly delighted, very good rates and would definitely recommend to friends”

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Posted 10 years ago

“Although I only trade from time to time to cover the costs on a holiday property, I always speak to the same broker who provides a very prompt service. The rates are much better than I am getting from the Private Bank with whom I bank. Recently I placed an order but the person I was paying changed their invoice from dollars to euros. The broker was able to sort out the change in currencies quickly even though it required him to unwind the first contract.”

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Posted 10 years ago

“good team, quick efficient.”

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Posted 10 years ago

“Process from initial email request to actual transfer of money is very efficient and timely. Communication is excellent even when as per my previous request for transfer your assigned "broker" is not available and the service provided was not negatively impacted. In my opinion staff are always "on the ball" and "customer service" is very good.”

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Posted 10 years ago

“Always received great service from the team. I was a bit suprised at having to pay additional monies on deposit when a previously had to agreed 5% recently though. Great communication always and a very professional friendly team.”

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Posted 10 years ago

“Excellent srvice, very speedy willing to offer valuable advice”

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Posted 10 years ago

“Great service, very good rates!”

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Posted 10 years ago

“Been using Matthew for two years always get good service promptly delivered”

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Posted 10 years ago

“I was very impressed with the fast and efficient service of the team ( Matt, Paul, Chris), who got me a good £ rate when the market was very volatile for a large euro sum from Portugal. I had never used them before, but would happily recommend them now. Grant S.”

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Posted 10 years ago

“Very efficient, and good rates, will recommend”

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Posted 10 years ago

A Place in the Sun Currency Ltd is rated 4.9 based on 2,218 reviews