Aphrodite Reviews

Name: Aphrodite
Address: 7-8 Vine Place, Sunderland, United Kingdom
Rating: 4.80

4.8 Rating 7,830 Reviews

98 %

of reviewers recommend Aphrodite

4.8

Based on 7,830 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

191 5675898

Email:

customer.service@aphrodite1994.co.uk

Location:

7-8 Vine Place,
Sunderland
United Kingdom
SR1 3NE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top quality designer apparel and footwear.”

Helpful Report

Posted 1 year ago

Good Afternoon Jason, Thank you very much for your 5-star rating of Aphrodite! We really appreciate your loyalty as a customer and we're glad you're so pleased with our items. Thank you again!-Aphrodite Clothing

Posted 1 year ago

“Love the shoes, delivery was fast.”

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Posted 1 year ago

Thank you so much Esme for your amazing 5-star rating of Aphrodite! We really appreciate your support. We're so glad you love the shoes and that the delivery was fast! Kind regards- Aphrodite Clothing

Posted 1 year ago

“Prompt delivery”

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Posted 1 year ago

Thank you, Andrew, for your 4-star rating of Aphrodite! We greatly appreciate your feedback. We're glad to hear that you were satisfied with our delivery-Aphrodite Clothing

Posted 1 year ago

“Sad shirt wasn’t fit me,I couldn’t return it because of your policy,I lost my money.fedex asked half price of the shirt to return it,when I call you .sad dad”

Helpful Report

Posted 1 year ago

Good Morning Joseph, Thank you for your review. Please note it is stipulated on our website and on your returns form that you have 21 days to return any unwanted items, therefore we are unable to take this query further I'm afraid. I'm sorry for any disappointment caused by this. Kind regards-Aphrodite Clothing

Posted 1 year ago

“Worst experience EVER!!!! with them instructed a DPD driver to leave my parcel in front of my house and are lying and said I requested this I have spoken to DPD who have disputed everything they have said but they just don’t want to help me and issue my refund. When I didn’t spoke to their logistics manager Rachel Annowar who has the worst customer service and lacks patience I don’t understand how someone like that can be appointed a manager when she doesn’t know how to talk and pretty much shouted down the phone to me on our call this afternoon AVOID THIS COMPANY AT ALL COSTS THEY WILL LEAVE YOUR PARCEL ANYWHERE!! And expect you to still pay not offering a refund for goods that were misdelivered as per their request all the managers in this department and higher are useless and unhelpful worst company to shop with I personally feel like it’s a racist company that’s what it’s giving the only polite respectful agent there is Bry who is a member of the customer service team DO NOT SHOP HERE SAVE YOUR MONEY!!!”

Helpful Report

Posted 1 year ago

Good Afternoon Kristine, Thank you for taking the time to leave us a review. DPD has verified that the customer safe place instructions is "front porch" which has been selected by the consumer. We don’t change the customers preferences on the app. The driver has followed protocol and delivered the goods in the correct location. DPD will not allow the dispute to be re-opened as the correct instructions have been followed, and as stated in DPD's terms and conditions: customers accept any liability if a safe place has been selected. If a request is made for the parcel to be left in a safe place or with a neighbour, Aphrodite accepts no liability for loss. I would advise for future deliveries to update any unwanted settings that have been changed. I am pleased to hear that customer service were able to look into this for you however we cannot take this query any further, as this has been closed by the courier. Kind regards-Aphrodite Clothing

Posted 1 year ago

“As usual quality gear price and service outstanding 👏”

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Posted 1 year ago

Good Afternoon Glen, We work very hard on a daily basis to ensure that all of our customers receive the best possible service when shopping with our brand, so it's always great to receive feedback such as your own. Thank you-Aphrodite Clothing

Posted 1 year ago

“Next day delivery, online order very user friendly”

Helpful Report

Posted 1 year ago

Thank you for your 5-star rating, Andrew! We really appreciate it, We're glad that you found our online store user friendly. Thank You-Aphrodite Clothing

Posted 1 year ago

“Fantastic customer service in amending the order, dispatching the items and processing a refund for one item which needed to be returned as it did not fit. Would not hesitate to both recommend the site and use it again.”

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Posted 1 year ago

Good Afternoon Philip, Thank you for recommending our store in your review! It's great to hear the service you have received has been amazing and that your issue was resolved straight away. we look forward to hearing from you again soon-Aphrodite Clothing

Posted 1 year ago

“Purchase was a present for my brother. He loved it.”

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Posted 1 year ago

Good Afternoon Stephen, Thank you for your 5* review, I'm happy to hear that your Brother liked his birthday present! Best wishes-Aphrodite Clothing

Posted 1 year ago

“Item was too small, I ordered this as I wanted another one (ordered from a different website) the item was smaller than the one I had, the style was exactly the same, the only difference was where it was made! I spent £10 on a tshirt that didn't fit even though I ordered my size, as I had to pay for delivery and return, wouldn't be using again”

Helpful Report

Posted 1 year ago

Good Afternoon, Thank you for taking the time to share your experience with us. We apologize that your experience with Aphrodite did not meet your expectations. We are sorry to hear that the item you ordered was an unsuitable fit for you. Please note it is stipulated on our returns form and website when you place an order that we do deduct £3.99 if our returns label is used. We appreciate your feedback and apologize for any inconvenience. Kind regards-Aphrodite Clothing

Posted 1 year ago

“Good choice and prices with an extra discount given which is always appreciated. Very quick delivery with Parcelforce.”

Helpful Report

Posted 1 year ago

Good Afternoon Neil, Thank you for taking time out of your day to leave this review! We are so pleased that you liked our items, as well as the extra discount given. We also appreciate the fact that you were satisfied with our quick delivery. Kind regards-Aphrodite Clothing

Posted 1 year ago

“After reading some damming reviews of this company I initially canceled my first order, but the product I ordered was at such a good discount I decided to take a punt and I must say the order came within days, as advertised with a substantial saving compared to other sites.”

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Posted 1 year ago

Thank you so much for your 5-star rating, William! We are glad that you decided to place an order with us -we are thankful that it worked out well for you. It's great that you ended up making a saving too! Thank you for your kind words-Aphrodite Clothing.

Posted 1 year ago

“Always a great service, delivery, packaging always first class. Always my husband’s go to site for clothes”

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Posted 1 year ago

Thank you so much, Colin, for giving Aphrodite a 5 star rating! We are thrilled to know that you have been a loyal customer and that our service, delivery, and packaging have been of first-class quality. We truly appreciate your support and your kind review!-Aphrodite Clothing

Posted 1 year ago

“Great efficient service”

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Posted 1 year ago

Good Afternoon Susan, Thank you for leaving a review! We are grateful that you were pleased with the service we were able to provide. Best Wishes-Aphrodite Clothing

Posted 1 year ago

“Well what can I say but just stunning”

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Posted 1 year ago

Good Afternoon James, Thank you for your lovely review! We are pleased you are happy with your item. Best wishes-Aphrodite Clothing

Posted 1 year ago

“Excellent price on some Yogi shoes that arrived in really nice packaging the next day. Will shop here again.”

Helpful Report

Posted 1 year ago

Thanks so much for the 5 star rating of Aphrodite, Jason! We really appreciate it. We're glad you were happy with the price and quick delivery of the Yogi shoes. We thank you for being a returning customer and can't wait to be hearing from you again soon-Aphrodite Clothing

Posted 1 year ago

“Really lovely jumper. Very quick delivery, great service”

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Posted 1 year ago

Thank you so much, Shabana, for your 5-star rating of Aphrodite! We are so glad you had an enjoyable experience with us. Thank you for your support! Aphrodite Clothing

Posted 1 year ago

“Excellent service, boots which were a gift came super quick delivery. Very happy with them.”

Helpful Report

Posted 1 year ago

Hi Corinne, Thank you so much for your review, We really appreciate you taking the time to let us know and are glad to hear that you had an excellent experience with us. We're delighted that the boots you gifted came so quickly and that you are happy with them. Thank you!-Aphrodite Clothing

Posted 1 year ago

“Ordered online and picked it up instore the next day.”

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Posted 1 year ago

Good Afternoon, Thank you, Jason, for your 5-star rating. We're glad you had a great experience with our collect in-store service. We truly appreciate your support. Best wishes-Aphrodite Clothing

Posted 1 year ago

“Great pair of trainers, quick delivery and double boxed”

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Posted 1 year ago

Good Morning Chris, Thank you for your 5-star review. I'm pleased to hear that your order was delivered swiftly😊 Kind regards-Aphrodite Clothing

Posted 1 year ago

Aphrodite is rated 4.8 based on 7,830 reviews