Aphrodite Reviews

Name: Aphrodite
Address: 7-8 Vine Place, Sunderland, United Kingdom
Rating: 4.80

4.8 Rating 7,830 Reviews

98 %

of reviewers recommend Aphrodite

4.8

Based on 7,830 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

191 5675898

Email:

customer.service@aphrodite1994.co.uk

Location:

7-8 Vine Place,
Sunderland
United Kingdom
SR1 3NE

Aphrodite 5 star review on 18th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great store! Have used a few times now and can’t fault the garments or postage times. Recommended!”

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Posted 3 years ago

“Very happy with product and delivery.”

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Posted 3 years ago

“Quick and fast with no hassle. Will be using again and again”

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Posted 3 years ago

“Excellent products, nicely packaged and fast delivery”

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Posted 3 years ago

“Very good service from start to Finnish,great purchase at a great price with ultra quick delivery, thank you.”

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Posted 3 years ago

Hi Ian, thank you for your kind review, we really appreciate the feedback!

Posted 3 years ago

“I would strongly reccommend you avoid this company. Ordered a £752 moncler jaccket on the 12th nov, over a month later,still not been delivered! They use a useless delivery company called DPD. Ive had many bad experiences with DPD. One occasion they took a pic of my item at the communial door to the apts, threw it back in the van,and had the cheek to send a text to say,sorry they missed me even though i was in at the time,as i witnessed it from my balcony. Another time they claimed my intercom wasnt working at the time, got a neighbour to test it,fine working order. However,yes,i missed 2 attempted deliveries due to being at work,so i used their option to select a specific delivery day. I chose a day where i would be home all day,DPD sent email to confirm my item will be delivered on my chosen day,but guess what? it never turned up! Now my item has gone missing,they cant find it, no replies from DPD,no communication at all. This jacket was a birthday present for the 10th dec,very doubtful wether he will get it as an xmas present either. very upset son! I have my own ideas whats happend to my parcel, lets just say ive witnessed on a few occassions,where police have boxed in a delivery van and arrested the driver. I have little hope of seeing my item ever being delivered. Disgusted.”

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Posted 3 years ago

Hi Chris, We are very sorry that your order was not delivered by the courier and for the disappointment caused to you and your son. I can see that your order has been refunded in full after the missing parcel investigation was concluded by the courier. Please accept our apologies for the inconvenience caused by the failed delivery and we hope that this has now been concluded in a satisfactory manner. Kind regards, Aphrodite

Posted 3 years ago

“Great service and my husband will be over the moon with the new style Fred Perry”

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Posted 3 years ago

Thank you for the kind review Louise, we hope he loves the item! 😊

Posted 3 years ago

“Great item at a great price and quick delivery, thank you.”

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Posted 3 years ago

Great to hear you are pleased with the service you have received Steve, thanks! 👍

Posted 3 years ago

“I bought it as a surprise for my Grandson, fast service and very well packed up for the post”

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Posted 3 years ago

Thank you for leaving your review Janice, your feedback will be passed onto the team and we hope your grandson loved the item!

Posted 3 years ago

“Lovely hat at a great price”

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Posted 3 years ago

Thanks Alex, pleased to hear you are happy with your purchase 👌😊

Posted 3 years ago

“Sent the wrong size. Rang to inform them. Was told to send pictures. Sent pictures. No response from them. Had to send the item back at my cost. Judge a company on how they respond when things go wrong. Wouldn’t use again.”

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Posted 3 years ago

Hi, Thank you for taking the time to leave feedback about your order. Please accept our apologies that you received the incorrect item and for the inconvenience caused. We have searched through our emails and unfortunately, we did not receive any images therefore a pre-paid label was not issued. We then received the return from yourself and I can see that you have been refunded in full - we hope this was a suitable outcome to this matter and apologise again for any disappointment. Thank you - Aphrodite Clothing

Posted 3 years ago

“Very happy with my order! It arrived quickly and in neat packaging - thank you!”

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Posted 3 years ago

“Fast delivery and reasonably priced”

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Posted 3 years ago

“Spot on time with delivery”

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Posted 3 years ago

“Best price I could find. Easy checkout, fast delivery.”

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Posted 3 years ago

“Still no order or update.”

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Posted 3 years ago

Hi, Thank you for leaving a review. I can see that one of our team took on this case with DPD. Please accept our apologies for the inconvenience caused - Aphrodite

Posted 2 years ago

“Fabulous delivery update and lovely packaging. Would highly recommend.”

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Posted 3 years ago

“Great service, very prompt delivery and as with everything i purchase from Aphrodite, excellent quality product. My favourite online menswear store.”

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Posted 3 years ago

“Quick and great.”

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Posted 3 years ago

“Good deals and packaging, however I was sent the wrong item and was stung for 8 quid to return it, not that hard to send out the correct item, it didn’t even look similar.”

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Posted 3 years ago

Hi, We appreciate your feedback regarding your order. We are extremely sorry that you received the incorrect item, please accept our apologies for any inconvenience caused. I can see that the correct item was sent out to you to rectify this error. Again, we apologise for any disappointment. Thank you - Aphrodite Clothing

Posted 3 years ago

Aphrodite is rated 4.8 based on 7,830 reviews