ANYVAN Reviews

Name: ANYVAN
Address: 5 -17 Hammersmith Grove The Triangle Hammersmith London, London
Rating: 3.31

3.3 Rating 2,487 Reviews

59 %

of reviewers recommend ANYVAN

Company Reviews

Metrics

Info

3.3

Based on 2,487 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ANYVAN:

AnyVan - Move Anything, Anywhere

Save up to 75% on deliveries and removals

No matter what you are moving; from a King-Sized bed to a framed picture of the Queen; a Grand Piano to a classic Ford Capri; we’ll take care of it all the way from Penzance to Peterhead and beyond.

We do this by marrying people looking to move something with our trusted team of AnyVanners. They are equipped with the knowledge and expertise to go the extra mile. And our customer team are always on hand to ensure there is a friendly person to guide you through the journey.

Phone:

20 3872 3050

Email:

it_service_account@anyvan.com

Location:

5 -17 Hammersmith Grove The Triangle Hammersmith London
London
W6 0LG

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Anonymous

Anonymous // 01/01/2019

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“I used any van to find me a courier. They recommended Leslie Gerard and their services were amazing. Great communication and accurate pick up / delivery times given. Very professional and competitive price. Would highly recommend.”

Helpful Report

Posted 9 years ago

“Misleading, backhanded tactics! I posted an add on Anyvan and accepted a quotation of £174. When the requested deposit of £34 was paid I was sent an email stating the remaining amount of £140 will need to be paid once the job is completed. The contractor Move2U completed the job and were great throughout and once the job was completed they advised me that I need to pay the full amount as Anyvan does not pass on any funds to them. The guys done the job and I paid them, bare in mind I was advised otherwise initially by Anyvan. When I contacted Anyvan they all stated that the the £34 go to the contractor as part of the £174 payment. After insisting on clarification we ended up on the same email trail with all parties and putting down the jobsheet and the invoice the contractor confirmed that they have no knowledge of the £34 and Anyvan is the entity that can answer that question. From that moment the anyvan agent stopped responding to emails. Two days later another agent confirmed that they kept the money and is not refundable nor is part of the quote contrary to what they advise on the original email. Luckily I am insured on my credit card so will be taking that payment back. Be very careful in your dealing with Anyvan as you can and up out of pocket!DEFINITELY DO NOT RECOMMEND THEM!!!”

Helpful Report

Posted 9 years ago

“Avoid this company, they are disreputable cowboys. Two delivery men booked through this site significantly damaged a valuable cabinet during transport by rushing and manhandling the object. 'Siva' refuse to pay any compensation and AnyVan won't help. Their claim that 'all their drivers must be insured' is useless when their contractors won't use this insurance to pay for damages. I will use a regulated company in the future and advise others to do the same.”

Helpful Report

Posted 9 years ago

“Your Motorbikes won t be insured against damages during transportation Stay away from that company as if something goes wrong the transporter will not give you his insurance details. Anyvan won't sort out anything to help. My motorbike was transported without been secured, just a blanked on top, no ramp to load it. Parts and fairing damaged.”

Helpful Report

Posted 9 years ago

“The service was ok. The mover contacted us very late, Very disappointed on the professionalism.”

Helpful Report

Posted 10 years ago

“asdasdadssadasdasd”

Helpful Report

Posted 10 years ago

“had a very bad experience with them, they recommend a DWS for my removal and charged me 150 euro out of 750 euro. DWS charged me 600 £ not euro depsite the fact the intial price was 750 Euro. ony day before the moving day, I got a phone call from DWS ( Polish Guy) to say he is not able to do the moving and his friend will come and sort me out and I have to pay 600£ not Euro. DWS was recommended to me by Ryan Morrisey by specific email and he said they have 100% feedback which clearly not true!!! I will never try Any Van again and be careful with them Guys”

Helpful Report

Posted 10 years ago

ANYVAN is rated 3.3 based on 2,487 reviews