ANYVAN Reviews

Name: ANYVAN
Address: 5 -17 Hammersmith Grove The Triangle Hammersmith London, London
Rating: 3.32

3.3 Rating 2,506 Reviews

59 %

of reviewers recommend ANYVAN

Company Reviews

Metrics

Info

3.3

Based on 2,506 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ANYVAN:

AnyVan - Move Anything, Anywhere

Save up to 75% on deliveries and removals

No matter what you are moving; from a King-Sized bed to a framed picture of the Queen; a Grand Piano to a classic Ford Capri; we’ll take care of it all the way from Penzance to Peterhead and beyond.

We do this by marrying people looking to move something with our trusted team of AnyVanners. They are equipped with the knowledge and expertise to go the extra mile. And our customer team are always on hand to ensure there is a friendly person to guide you through the journey.

Phone:

20 3872 3050

Email:

it_service_account@anyvan.com

Location:

5 -17 Hammersmith Grove The Triangle Hammersmith London
London
W6 0LG

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service. Made my move hassle-free.”

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Posted 4 years ago

“Delivered. Better than parcelcompare.”

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Posted 4 years ago

“My removal men Andre and Gigi were fantastic and went over and beyond to help me with a move that wasn't straightforward. They deserve a pay rise! Unfortunately the sales team failed to mention that there was a £48 per hour waiting fee when quoting ieven though I had indicated that my transaction was a sale and purchase and there may be some wait time and I had been looking for a fixed quote.. The follow up call from the lady who informed me about the wait fee was unhelpful and didnt look to find a solution. Shw kept repeating that the manager would only say what she says. I had to be quite firm. Michael the manager who followed up fairly promptly wirh a call later that day was very good. He was solution focused and recognised where the failings had been. He made up for stress that the sales team had caused.”

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Posted 4 years ago

“Good service.”

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Posted 4 years ago

“Very quick responses to my inquiries. Well organized! Used them twice and both companies used were reliable.”

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Posted 4 years ago

“Friendly and efficient service. Got a wardrobe up a tight stairway though walls did sustain minor damage! But I am very happy with the service and level of help.”

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Posted 4 years ago

“Quick simple and so easy to organise. Will use this service again”

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Posted 4 years ago

“Easy to setup, safe and convenient.”

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Posted 4 years ago

“Prompt. Very efficient. Courteous and polite staff. Very helpful. Reasonable rates.”

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Posted 4 years ago

“Very nice lads, professional, curious and very friendly, would have given 5 star rating but I still can't understand a removal company arriving without the means to move heavy furniture, no trolley, just manpower, they would have been absolutely exhausted if I hadn't of borrowed a trolley to move the stated heavy items, yes would use again, very efficient. Full PPE used and I felt safe Thanks”

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Posted 4 years ago

“All went very smoothly”

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Posted 4 years ago

“Very good service, the tracking system kept me informed”

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Posted 4 years ago

“Very good service, a few worrying glitches with the texts and knowing who was sending what but all worked out fine so very pleased.”

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Posted 4 years ago

“The guy was awesome and super helpful. My truck did arrive with a smashed rear light though that I doubt I can claim for”

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Posted 4 years ago

“Very kind and helpful... Took good care when removing the goods... Sadie”

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Posted 4 years ago

“Very reliable quick and efficient and friendly”

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Posted 5 years ago

“Driver collected well within agreed time and delivered as advised. Only negative was that I was not contacted 24 hrs in advance of collection as I had been told so could not advise seller when to expect collection. Apart from that all went well and I would use the service again.”

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Posted 6 years ago

“Kept us fully informed about collection time. An unbeatable price for the move.”

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Posted 6 years ago

“Quick quotes from Anyvan brought us two hefty young men who moved our furniture effortlessly and with no damage.”

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Posted 7 years ago

“Driver was bang on time, had to work very hard at getting a sofa in the house. Polite and friendly, would definately book again.”

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Posted 7 years ago

ANYVAN is rated 3.3 based on 2,506 reviews