ANYVAN Reviews

Name: ANYVAN
Address: 5 -17 Hammersmith Grove The Triangle Hammersmith London, London
Rating: 3.31

3.3 Rating 2,413 Reviews

59 %

of reviewers recommend ANYVAN

Company Reviews

Metrics

Info

3.3

Based on 2,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ANYVAN:

AnyVan - Move Anything, Anywhere

Save up to 75% on deliveries and removals

No matter what you are moving; from a King-Sized bed to a framed picture of the Queen; a Grand Piano to a classic Ford Capri; we’ll take care of it all the way from Penzance to Peterhead and beyond.

We do this by marrying people looking to move something with our trusted team of AnyVanners. They are equipped with the knowledge and expertise to go the extra mile. And our customer team are always on hand to ensure there is a friendly person to guide you through the journey.

Phone:

20 3872 3050

Email:

it_service_account@anyvan.com

Location:

5 -17 Hammersmith Grove The Triangle Hammersmith London
London
W6 0LG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and took care of all our belongings. The 2 guys that moved us were fantastic and made sure our move went to plan.”

Helpful Report

Posted 5 months ago

“Avoid this company. They suck. Classic case of pay peanuts, get monkeys. Most importantly, be aware that you can't travel in the van with them. Totally screwed me over. Left me in a massive hole, huge knock on issues for my elderly, seriously ill mum. They're a bad lot. Use anyone but them”

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Posted 5 months ago

“Excellent team - polite, efficient and helpful during both pick-up and drop-off.”

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Posted 5 months ago

“The team was friendly, efficient, and very accommodating to our requests. They even took extra care with our delicate items, ensuring nothing was damaged during the move. I can't recommend them enough.”

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Posted 5 months ago

“2 very helpful men moved quickly and efficiently to get our goods loaded and off-loaded where they needed to be. No damage whatever. I can certainly recommend your service to anyone needing transport!”

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Posted 5 months ago

“Damaged a single bed, worth over £1500 and claimed it was already damaged and that they had told me this when they came across the damage - a complete lie. Contacted their claims team, waste of time, based on zero evidence they claimed bed had pre-existing damage. Also when I’ve tried to contact them on the phone they deliberately leave you holding so you end up hanging up. Absolute cowboys, so not use, do not trust their 5.0 rating on their own website.”

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Posted 5 months ago

“Great service and communication throughout. Best value service too. I wasn’t sure at first, but I am so glad I used them.”

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Posted 5 months ago

“Highly recommend they worked over and beyond they are very professional. Excellent workers I would highly recommend 👌”

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Posted 5 months ago

“Really good delivery. Kept well informed from start to finish.”

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Posted 5 months ago

“Would recommend them. They keep you in touch and are very efficient.”

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Posted 5 months ago

“Avoid this company. I had a horrible experience with them. They were 6 hours late, extremely rude and refused to take some of my belongings (which I had to leave behind). On top of this, they damaged my new house. The movers apologised on the day, but the company has refused to pay for the damages. This is not a removal company; it is just a website and a call centre. After you sign up, they subcontract to delivery drivers who carelessly chuck your moving list stuff (not even all the items) in and out of a van.”

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Posted 5 months ago

“Guys we’re very polite and respectful arrived early and done a great job”

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Posted 5 months ago

“I was a little bit devious when I booked a man and a van. From start to finish the booking process was easy, the quote very reasonable and I was able to update the order and delivery. I was given a two hour window on the day and they arrived promptly, were efficient, professional and looked after my things, packing them very well in the van. On arrival they unpacked everything and placed it where I wanted it. 1st class service and highly recommended.”

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Posted 5 months ago

“Guys we’re very polite and respectful arrived early and done a great job”

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Posted 5 months ago

“Pleasant staff and reliable and polite delivery drivers”

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Posted 6 months ago

“Pleasant staff and reliable and polite delivery drivers”

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Posted 6 months ago

“Van driver was very friendly and helpful. I have a medical condition which makes it to difficult for me to lift and carry heavy things. Kept updated with tracker and phone number to contact van driver. Very professional . Would recommend this company Safe and reliable”

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Posted 6 months ago

“I was very pleased with the service. Process - starting from communication on the phone, finished with the item being delivered was smooth and straightforward.”

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Posted 6 months ago

“The original drivers vehicle broke down on the way to our property. AnyVan Quickly found a replacement. Our driver was absolutely brilliant. Polite, professional and didn't stop the entire time he was moving our items. Couldn't rate our driver highly enough”

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Posted 6 months ago

“Excellent service from beginning to end.”

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Posted 6 months ago

ANYVAN is rated 3.3 based on 2,413 reviews