Anorak Reviews

Name: Anorak
Address: Anorak PO Box 80671, London, United Kingdom
Rating: 4.71

4.7 Rating 3,938 Reviews

94 %

of reviewers recommend Anorak

4.7

Based on 3,938 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

Anorak PO Box 80671,
London
United Kingdom
SE23 9GD

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Anorak 5 star review on 16th October 2023

113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the unique design and quality of your products!”

Helpful Report

Posted 6 years ago

“I love my hedgehog door mat it is great :) Ruth was very friendly and helpful when organising the delivery”

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Posted 6 years ago

“Really like the towels! Speedy delivery. But Anorak really need to sort out their packaging - two towels, both wrapped in plastic, inside a padded envelope inside yet more plastic. Seriously irresponsible packaging, and totally un-necessary.”

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Posted 6 years ago

“Amazing customer service when delivery didn’t arrive, sent a new one the very next day it arrived at 9am!”

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Posted 6 years ago

“Love your sleeping bags, have purchased Badger and Hedgehog. I wish you would reissue Proud Fox, my all time favorite. I would welcome 🙏 cotton blankets with your famous animal motifs. QUESTION: are picnic blankets one ☝️ layer fabric Sewn to the bottom piece of fabric or are the 2 layers of fabric bonded?”

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Posted 6 years ago

“It was very quick and easy to order my lovely duvet set.”

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Posted 6 years ago

“Great! Would definitely recommend to others.”

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Posted 6 years ago

“first class service could not fault any aspect of my purchase, was even delivered the next day.Really impressed,”

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Posted 6 years ago

“Simply beautiful products that conjure up a warm, satisfied feeling whenever I touch them.”

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Posted 6 years ago

“Product looks good”

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Posted 6 years ago

“lovely items - one for a gift and just ideal for the recipient :)”

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Posted 6 years ago

“It is a beautiful website and when my badger door mats arrived quickly they are fab. I have had so many compliments and my friend who I gave it too loves it. Very unusual.”

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Posted 6 years ago

“I ordered some cushions for our bedroom online and they arrived within 48 hours. I loved them so much I went on to order more for the living room! Quirky, bright prints and a lovely addition to any room”

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Posted 6 years ago

“My order arrived the day after I placed it, I ordered the kissing stags bedding and tea towels, the pattern is lovely and looks perfect in both the kitchen and bedroom. Everything has washed and tumbled perfectly too.”

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Posted 6 years ago

“Good quality towel, lovely design.”

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Posted 6 years ago

“Website easy to navigate and order arrived on time. My cushions and towels look and feel lovely.”

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Posted 6 years ago

“I’d love to review my purchase but still haven’t received it having ordered my placemats on 28th December. So disappointing when Anorak are usually so good!”

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Posted 6 years ago

Hi Rachael, we're really sorry to hear your placemats haven't arrived yet. I have looked up your order on the system and can see the goods have been marked as signed for, which suggests they may well be with a neighbour. I will ensure we contact you by email urgently with full details of the carrier, tracking number and details of where your order is currently situated.

Posted 6 years ago

“Products looked nice online. Website looks nice. I like the patterns and the fact that you can get a large wash bag. I didn't like the wash bag at much when it came, the quality wasn't what I expected and I was a little disappointed. Ghost I got it in the sale!”

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Posted 6 years ago

Hi thank you for your online feedback. We are sorry your Anorak large toiletry bag doesn't meet your quality expectations. Our large wash bags are made in UK from a very good supplier and we find most of our customers rate the quality highly. Of course, we value your feedback highly so please could you send us specific quality concerns you have, so this can be passed back to our product development team. Finally, if you would like to return the item, we offer free, no-quibbles returns providing items are returned in their original condition.

Posted 6 years ago

“Fast international delivery (in the Christmas's period!) and high quality. Very nice presents for kids.”

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Posted 6 years ago

“Lovely bedding! Super comfortable! Great quality!”

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Posted 6 years ago

Anorak is rated 4.7 based on 3,938 reviews