Anorak Reviews

Name: Anorak
Address: Anorak PO Box 80671, London, United Kingdom
Rating: 4.71

4.7 Rating 3,938 Reviews

94 %

of reviewers recommend Anorak

4.7

Based on 3,938 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Location:

Anorak PO Box 80671,
London
United Kingdom
SE23 9GD

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Anorak 5 star review on 16th October 2023

113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality Assured ????”

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Posted 8 years ago

“Great customer service and prompt reply and outcome to my query”

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Posted 8 years ago

“I purchased a pic nic blanket it is super a great size and folds up very small to fit into the tic sac for our moutain walks with the children. It arrived quickly. I also got a bone China mug, this is nice but would prefer it to be a little thinner bone China suggests it is quite thin this is a little more chunky than I would like. Other than that it is a nice mug.”

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Posted 8 years ago

“The Anorak website is easy to navigate and the ordering process was straightforward. Delivery details were clear and on time. Definitely would recomend and use Anorak again.”

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Posted 8 years ago

“Quick delivery and great products”

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Posted 8 years ago

“Order was received in record time and I was extremely pleased with contents. I did nt receive free gift though??”

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Posted 8 years ago

Hi Elizabeth, Thanks for your feedback. Could you email info@anorakonline.co.uk ? I think I have located your order, and it looks like a simple fix :) Thanks! Nicki

Posted 8 years ago

“I had some difficulties with the website. This was handled on a very professional way by Nicki from the customer service department. The item has arrived very quickly. It is lovely, good quality. I will deffenetly purchase from Anorak again.”

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Posted 8 years ago

Thanks so much for your lovely feedback. It was a pleasure to assist and really pleased you love your products!

Posted 8 years ago

“Beautiful unique products of high quality.”

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Posted 8 years ago

“Love the picnic blanket - beautiful print, conveniently waterproof under-layer and rolls up nice and small. Fantastic product.”

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Posted 8 years ago

“All the products you sent me (and there were quite a few...couldn't help myself!) were just beautiful in their design and a fantastic quality that you just know is going to last. One item was missing at the time of despatch. I received an email to warn me of this and explain why, and this item was received within a day or two of the bulk of the order, so I'm impressed by your customer services.”

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Posted 8 years ago

“The customer service I received from Nikki in particular was absolutely outstanding! Her responses & willingness to help me with my order was terrific & so appreciated. Given the time difference here in New Zealand, she was very accomodating. The items arrived in great time & all items are just perfect! I can't wait to give some of them as gifts to family who originate from the UK (+ I kept some myself as they were too lovely to give away)! Thanks so much to the Anorak team for the customer service & fantastic quality products. It's so nice to have something different & fun in our home. Jenny Collins, NZ”

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Posted 8 years ago

Thanks so much for such lovely feedback. Glad all arrived safely & you love them all!!!

Posted 8 years ago

Thanks so much for such lovely feedback. Glad all arrived safely & you love them all!!!

Posted 8 years ago

“Speedy delivery. Thanks!”

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Posted 8 years ago

“Lovely products, good value and prompt delivery- Thank you”

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Posted 8 years ago

“Extremely quick international delivery and goods as described”

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Posted 8 years ago

“Quirky fun towels. Great update to bathroom”

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Posted 8 years ago

“Great quality and design”

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Posted 8 years ago

“Fab picnic basket, nice quality at a very reasonable price”

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Posted 8 years ago

“The mat is good quality and I love the pattern but the colours aren't nearly as vibrant as the picture online!”

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Posted 8 years ago

“Absolutely love my ironing board cover.”

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Posted 8 years ago

“By providing a very unique style of product and delivering an efficient service.”

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Posted 8 years ago

Anorak is rated 4.7 based on 3,938 reviews