Anorak Reviews

Name: Anorak
Address: Anorak PO Box 80671, London, United Kingdom
Rating: 4.71

4.7 Rating 3,938 Reviews

94 %

of reviewers recommend Anorak

4.7

Based on 3,938 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

Anorak PO Box 80671,
London
United Kingdom
SE23 9GD

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Anorak 5 star review on 16th October 2023

113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought 2 single bed sets as Christmas presents so cannot comment on quality although the recipient particularly asked for them as they had used the company before, so that speaks volumes on quality. The site was easy to use - small discount on run up to Christmas helped a little with costs and the delivery was also as promised - an efficient and reliable company.”

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Posted 3 years ago

Thank you for the great feedback! Team Anorak

Posted 3 years ago

“Good products”

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Posted 3 years ago

“The golden Bee bedding is absolutely beautiful. It’s going to look so gorgeous on the boy’s beds. The cotton feels like silk and all arrived very well packaged together. A real treat, will definitely be buying more products in due course!”

Anorak 5 star review on 12th December 2020

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Posted 3 years ago

Thank you for the great feedback! Team Anorak

Posted 3 years ago

“Quick delivery, nice stuff. Our only problem was that the toiletry bags are much bigger than expected. Obv our fault for not checking the sizes but very generous!”

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Posted 3 years ago

“Exactly as expected. Lovely colours, well made & soft to touch. Arrive safely in good time.”

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Posted 3 years ago

“Great service, no problems.”

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Posted 3 years ago

“Love my snood! Super cosy and fleecy lining”

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Posted 3 years ago

“Delivery too slow”

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Posted 3 years ago

Sorry to hear about your disappointing shopping experience with us. We are always working hard to improve on our customer services, including delivery times. Team Anorak

Posted 3 years ago

“My first door mat was a present and I loved it so much I wanted to replace it with the same Kissing Badgers design. I had to wait until they came back in stock this year, but it was worth the wait. Excellent shopping experience and our new doormat is still beautiful.”

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Posted 3 years ago

“I got the Bee hand towel to give as a gift, which was easy to order and it came quickly. The quality looks and feels lovely.”

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Posted 3 years ago

“First order with Anorak, good quality, very pleased !”

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Posted 3 years ago

“Love my items and delivery was fast!”

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Posted 3 years ago

“Beautiful fabric and quality but unfortunately a different size to that stated on the website.”

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Posted 3 years ago

Oh no, sorry to hear this! Hope we managed to resolve this for you.

Posted 3 years ago

“Love the quality. Love the designs. Just wish the bath sheet was a more generous size, some of us with a few more inches would love the luxury of a few more inches!”

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Posted 3 years ago

Thanks for your honest feedback - I have passed your comments on to our Tech team. Team Anorak

Posted 3 years ago

“Great product and lovely print. Looks great”

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Posted 3 years ago

“Bought 4 face cloths and a towel as a present so have only unwrapped one. Very happy with the quality. Cloths seemed to agree closely with images on website. Service was good and we were kept well informed as to progress of the order. Turn round time was only 2 or 3 days and the parcel arrived well packed. Would use this firm again.”

Helpful Report

Posted 3 years ago

“Hello, I shop off this site every year and absolutely love the products. However i have been left very disappointed that I am missing a towel set from my order and have been charged for it. I have wrote to your support desk twice and haven’t received a reply. I would appreciate if someone could get in contact with me ASAP to try and have this redelivered by Christmas. Thanks, Jennie”

Helpful Report

Posted 3 years ago

Sorry to hear about your disappointing shopping experience with us. We appreciate your honest feedback and have spent a lot of time over the past couple of months to improve our customer service. Hope you received your towel? Team Anorak

Posted 3 years ago

“Great Coat perfect for the rain and wind.”

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Posted 3 years ago

“Love your kissing bunnies and the fabulous bright colours .I bought the snood and the xs Tshirt for our grand daughter for Christmas . They both look lovely and she will be very happy with them as we are a huge bunny fan family .I also bought the kissing bunnies baby grow for our newest grand daughter .That looks fantastic too . I have known you for many years from first seeing one of your kissing bunnies products in a magazine . I have never been an internet shopper until this year as I love to see things in a shop . You used cotton which i love and your website is great . I love all your new product designs and colours .All animals are lovely graphics . The only thing I would love to see is all your designs printed on cotton T towels I think I should have bought different animal designs for gifts for friends .I was nearly tempted by the cotton hand towels . But for our family it is bunnies all the time and the range you have is great for all of them and all their ages ,Thank you .”

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Posted 3 years ago

“Great service, good quality products.”

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Posted 3 years ago

Anorak is rated 4.7 based on 3,938 reviews