Anorak Reviews

Name: Anorak
Address: Anorak PO Box 80671, London, United Kingdom
Rating: 4.71

4.7 Rating 3,938 Reviews

94 %

of reviewers recommend Anorak

4.7

Based on 3,938 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

Anorak PO Box 80671,
London
United Kingdom
SE23 9GD

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Anorak 5 star review on 16th October 2023

113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely fabric, gorgeous colour and design!”

Helpful Report

Posted 3 years ago

“Arrived quickly, easy website to order from, this bag was originally sold out but they emailed me when it was back in stock.”

Helpful Report

Posted 3 years ago

We're so pleased to hear you had a great shopping experience with us, Team Anorak

Posted 3 years ago

“I love my new Anorak pjs they look and feel great. I'm pleased that the cotton is ethically sourced but disappointed that they are Made in China, it cannot be good for the environment to come all that way.”

Helpful Report

Posted 3 years ago

HI there, thanks for voicing your concerns. Anorak are currently using China for our SS21 collection. We follow the Ethical Trade initiative when accessing our factories, which reviews the Labour standards (Responsible recruitment and fair wage), Health and Safety, Environment and Business ethics. We encourage our factories to have unions, so workers have their say to help improvements in their surroundings. We use Organic cotton when possible and we are thinking about using BCI cotton to add into future manufacturing. The organic cotton we have been using is traced back to India. We are currently monitoring this, as we don’t want to be using material that has forced labour implications.

Posted 3 years ago

“Very good service, order arrived quickly.”

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Posted 3 years ago

“great quality,fast delivery”

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Posted 3 years ago

“Very quick delivery. I liked that you could ask for a back-in-stock notification on something you wanted. I love the colours and prints. I was a bit disappointed with the quality of the product I ordered and it had a noticeable fault.”

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Posted 3 years ago

Hi Cathy, sorry to hear this. Please email info@anorakonline.co.uk so we can rectify this for you. Team Anorak

Posted 3 years ago

“Super fast delivery!”

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Posted 3 years ago

“The clothes are fantastic I love them”

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Posted 3 years ago

“Item arrived quickly, but I had to return it which was easy. Just awaiting my refund.”

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Posted 3 years ago

Thank you for the feedback. Team Anorak

Posted 3 years ago

“Great prints. Good quality.”

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Posted 3 years ago

“Love my new Gorilla sweatshirt and have had many compliments from colleagues. Nice & baggy and not too thick with a fantastic design that transports me back to seeing Gorillas in Rwanda! Love it”

Helpful Report

Posted 3 years ago

We're so pleased to hear that you love our Gorillas print! Team Anorak

Posted 3 years ago

“Absolutely lovely - such good quality and a lovely treat for my grandson during lockdown. We look forward to a sleepover as soon as we can. At the moment he is using it to sleepover in his brother’s room.”

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Posted 3 years ago

We're thrilled to hear that your happy with your purchase - hoping he can sleepover real soon! Team Anorak

Posted 3 years ago

“A good quality and and well made, fun sleeping bag - I bought three for the junior team of grandchildren. Only wish there were more designs! Sleep overs here we come after lockdown!!”

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Posted 3 years ago

Thanks for your feedback. Did you know you can zip them together to make a super big sleeping bag too? We are bringing out some more designs this spring/ summer so keep your eyes peeled! Team Anorak

Posted 3 years ago

“Great customer service from Anorak. I had a little issue with my order and It was dealt with quickly and efficiently. Thank you!”

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Posted 3 years ago

“lovely and beautifully made but sized quite small - would recommend going up a size if you prefer a looser fit”

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Posted 3 years ago

“Really good service. Lovely bumble bee bedding, quality and packaged in a lovely matching cotton bag”

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Posted 3 years ago

“Love it - nuff said”

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Posted 3 years ago

“I love my new jumper. Its bright, soft and a good size! Thank you.”

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Posted 3 years ago

“Bought the buzzy bee PJs for my daughter. She is very happy with them.”

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Posted 3 years ago

“This is a lovely sweatshirt, fits well and is comfortable to wear. I’m really happy with it! The little hedgehogs are nicely embroidered onto the top. The parcel arrived on time. Thank you Anorak!”

Helpful Report

Posted 3 years ago

We're so pleased to hear you had a great shopping experience with us, Team Anorak

Posted 3 years ago

Anorak is rated 4.7 based on 3,938 reviews