Anorak Reviews

Name: Anorak
Address: Anorak PO Box 80671, London, United Kingdom
Rating: 4.71

4.7 Rating 3,938 Reviews

94 %

of reviewers recommend Anorak

4.7

Based on 3,938 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

Anorak PO Box 80671,
London
United Kingdom
SE23 9GD

Write Your review

Tell us how Anorak made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anorak 5 star review on 16th October 2023

113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was a birthday present which is a great success. Accompanied by a subscription to the WWL Fund.”

Helpful Report

Posted 3 years ago

We're thrilled to hear that your happy with your purchase! Team Anorak

Posted 3 years ago

“Good quality and prompt delivery”

Helpful Report

Posted 3 years ago

“Packaged well and delivered promptly.”

Helpful Report

Posted 3 years ago

“Absolutely love my bee bedding, looks gorgeous and it’s so comfortable. Tracy x”

Helpful Report

Posted 3 years ago

“Lovely and snuggly...wonderful design and good quality cotton. My daughter loves it”

Helpful Report

Posted 3 years ago

“Easy to use and good service”

Helpful Report

Posted 3 years ago

“Hadn’t come across the brand before but was attracted to the design and fabric. Great quality product that fits well and made my daughter feel like a kissing badger. The packaging is all biodegradable as well so doubles as a good food waste bin in the kitchen (!). Whilst the product is great, kids grow out of their clothes so quickly so the price point is probably a bit high to fully kit them out in Anorak’s range - albeit they’d look amazing.”

Helpful Report

Posted 3 years ago

Thanks for the feedback. Please email info@anorakonline.co.uk for a discount if you do find your kids grow out of them sooner than anticipated. Team Anorak

Posted 3 years ago

“Speedy delivery. Good communication.”

Helpful Report

Posted 3 years ago

“Visually nice website”

Helpful Report

Posted 3 years ago

Thanks for the great feedback!

Posted 3 years ago

“We love the designs.”

Helpful Report

Posted 3 years ago

“This was a gift for my sister-in-law and she loved it”

Helpful Report

Posted 3 years ago

“Loved these mats and loved the service... It feels a little bit more lovely to come home to.”

Helpful Report

Posted 3 years ago

“Lovely bright bedding to cheer up the spare room. Quality good too.”

Helpful Report

Posted 3 years ago

“Easy to use website”

Helpful Report

Posted 3 years ago

“Good delivery time. However, I feel that for an item at this price point it is nice to be offered free delivery and that definitely seems to be the norm elsewhere with items over £50. The duvet set is lovely. Unfortunately there is a small mark on one of the pillow cases which hasn’t come out after a wash. This is a bit disappointing as it was a present for my son’s birthday and we didn’t realise until after he’d opened it and wanted to use it straight away. We decided that it was not worth making him wait for a replacement to arrive, but it’s a shame this wasn’t noticed when it was originally packed.”

Helpful Report

Posted 3 years ago

We are sorry to hear your duvet cover wasn’t what you were expecting. Please drop us an email along with your order number to info@anorakonline.co.uk and we can look into this for you.

Posted 3 years ago

“Customer service great until returns. Took a month to receive confirmation that they had received my return which was sent as per their instructions. Pyjamas are lovely and just needed a different size.”

Helpful Report

Posted 3 years ago

Sorry to hear about your disappointing shopping experience with us. We appreciate your honest feedback and have been working on improving our customer service since then. Team Anorak

Posted 3 years ago

“Lovely find - came across via a pop up on Facebook. Was instantly drawn by the striking prints and colours. Spoilt for choice with the lovely animal designs. Really quirky. Would recommend.”

Helpful Report

Posted 3 years ago

“Love it! Sure you can buy cheaper duvet set but this is worth the money Very bright colours Every Bumble bee to perfection, no flaws Great material, no scratchy noises Definitely recommend Will buy again and possible for my kids.”

Helpful Report

Posted 3 years ago

Thanks for the great feedback, we're so pleased to hear you had a great shopping experience with us. Team Anorak

Posted 3 years ago

“Good quality product with gorgeous, individual print. Soft to touch. I bought an adult size 8 for my tall skinny teen. Was worried she may think it is a bit thin (ie it's not super thick) but she likes the weight.”

Helpful Report

Posted 3 years ago

“We were treated with the upmost politeness and professionalism by them...a credit to a British company .”

Helpful Report

Posted 3 years ago

Anorak is rated 4.7 based on 3,938 reviews