Anorak Reviews

Name: Anorak
Address: Anorak PO Box 80671, London, United Kingdom
Rating: 4.71

4.7 Rating 3,938 Reviews

94 %

of reviewers recommend Anorak

4.7

Based on 3,938 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

Anorak PO Box 80671,
London
United Kingdom
SE23 9GD

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Anorak 5 star review on 16th October 2023

113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have followed the DHL return requirement s and I am still waiting for a refund!”

Helpful Report

Posted 2 years ago

Hi Christina, Please could you email info@anorakonline.co.uk with your order number so we can resolve this for you? Best wishes Team Anorak

Posted 2 years ago

“Great service”

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Posted 2 years ago

“I have bought several items of clothing from Anorak and I love them all! Beautiful designs, great quality, efficient service, and their eco-friendly ethos is wonderful! I would recommend them to anyone”

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Posted 2 years ago

“I love anorak clothes, bedding and towels. The colours and quality of the fabrics used are amazing. I have one dress that I wear all the time, a bee towel that is my favourite and bedding that makes me smile. Even the dress I returned as it didn’t work fir me was refunded quickly. I will definitely be buying more x”

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Posted 2 years ago

“Lovely dress - nice material & pattern. Unfortunately did not fit properly so returned but would recommend”

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Posted 2 years ago

“Ordered my dress on Monday for delivery next day to wear to an event on Tuesday evening in Birmingham. Had so many compliments about the dress and so many people asking the make. I think there will be a flood of orders. My husband did remark that it has a very similar pattern to some joules foldable chairs that we have! (Completely passed me by!) Also turned out to be just the right colour for the Parkinson’s secret supper event. Brilliant service and outfit. I love it, and it seems so do lots of others!!”

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Posted 2 years ago

“Quick delivery and trouble free ordering”

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Posted 2 years ago

“Swift service and speedy delivery.”

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Posted 2 years ago

“I love Anorak for all their fun prints, but they also have amazing customer service. When I had my suitcase stolen with all my belongings and favorite Anorak shirt, I contacted them and they found me replacements. They are over and beyond what customer service should be.”

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Posted 2 years ago

“Lovely quality eco friendly products. I ordered two items and returned one, slow to refund. Once I contacted them they chased it up and I got my refund the next day.”

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Posted 2 years ago

“This was my first order from Anorak….. very impressed. Lovely, happy prints and fast delivery. Will definitely shop with them again.”

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Posted 2 years ago

“Lovely clothes and really helpful service. I do like dealing with this company. Thanks Anorak Team!”

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Posted 2 years ago

“The customer service is brilliant - they went above and beyond to help me. I would highly recommend Anorak.”

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Posted 2 years ago

“Great service. Arrived quickly.”

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Posted 2 years ago

“Lovely dress. True to size. Great material and washes well. Would recommend.”

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Posted 2 years ago

“Excellent service. Emailed me as requested when towels were back in stock.”

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Posted 2 years ago

“Very helpful & quick to reply to my queries before ordering. Would buy from Anorak again.”

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Posted 2 years ago

“Lovely products, very efficient service!”

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Posted 2 years ago

“Absolutely delighted with my two dresses and customer service were super helpful in ensuring I received them before my holiday! 100% using again. Thank you!”

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Posted 2 years ago

“The bedding we purchased is superb!”

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Posted 2 years ago

Anorak is rated 4.7 based on 3,938 reviews