Anorak Reviews

Name: Anorak
Address: Anorak PO Box 80671, London, United Kingdom
Rating: 4.71

4.7 Rating 3,938 Reviews

94 %

of reviewers recommend Anorak

4.7

Based on 3,938 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

Anorak PO Box 80671,
London
United Kingdom
SE23 9GD

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Anorak 5 star review on 16th October 2023

113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous product. Love the fact that everything is made purely of cotton and that it is organic as well. Have purchased two sleeping bags now (different cover designs); one being seemingly more 'plush' than the other, making it feel more cosy, and certainly my preference between the two. Either way, very pleased overall and would certainly recommend to anyone (and already have done!).”

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Posted 3 years ago

We're so pleased to hear that you love your 100% organic cotton sleeping bags! Enjoy the snuggles! Team Anorak

Posted 2 years ago

“Lovely material and design! My new go-to shirt.”

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Posted 3 years ago

Yay, thanks for the great feedback! Team Anorak

Posted 2 years ago

“Good website with prompt delivery. Love my new Pjs!”

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Posted 3 years ago

“Great sleeping bags top quality delivered quickly x thank you x”

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Posted 3 years ago

“Excellent customer service - item wasn't right for me, but refund processed quickly and queries responded to very fast.”

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Posted 3 years ago

We're so pleased to hear you had a great shopping experience with us, Team Anorak

Posted 2 years ago

“Easy to use website with wonderful clothing.”

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Posted 3 years ago

“Love the dress and Pj’s Thank you”

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Posted 3 years ago

“I ordered some flannels and towels as a present. They arrived promptly and look lovely.”

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Posted 3 years ago

“Wonderful quirky patterns!”

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Posted 3 years ago

“Quirky and cool”

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Posted 3 years ago

“Amazing - love designs, very good quality and service. Many thanks”

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Posted 3 years ago

“Beautiful fabric fun patterns and very comfortable. I'm going to get a 2nd pair of pyjamas!”

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Posted 3 years ago

“Love the patterns”

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Posted 3 years ago

We're thrilled to hear that you love the pattern! All designs are created in our Dulwich studio. Thanks for the great feedback, Team Anorak

Posted 2 years ago

“Great and easy system to use, very happy with the service”

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Posted 3 years ago

“Everything went smoothly”

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Posted 3 years ago

We're so pleased to hear you had a great shopping experience with us, Team Anorak

Posted 2 years ago

“Great site and service.”

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Posted 3 years ago

“I really like Anorak's ethos when it comes to the environment, for example the packaging is great. Slightly disappointed to find out that not all your items are made in the UK. Very swift delivery.”

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Posted 3 years ago

“Great products, speedy delivery”

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Posted 3 years ago

“Gorgeous print. Fits well”

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Posted 3 years ago

“Customer service is non existent. I am trying to return an item but nothing I try will recognize me or my order . Email is unanswered, there is no telephone number I have answered the questions below, but as far as communication is concerned there is none. Full Stop.”

Helpful Report

Posted 3 years ago

We're sorry to hear about your disappointing shopping experience with Anorak. Please drop an email to info@anorakonline.co.uk with your order number where we can assist you further and extend our apologies. We do have a glitch in the systems when buying from outside platforms and will need to add further info to your account before a return can be made. Thank you for your patience, Team Anorak

Posted 2 years ago

Anorak is rated 4.7 based on 3,938 reviews