Anorak Reviews

Name: Anorak
Address: Anorak PO Box 80671, London, United Kingdom
Rating: 4.71

4.7 Rating 3,938 Reviews

94 %

of reviewers recommend Anorak

4.7

Based on 3,938 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

Anorak PO Box 80671,
London
United Kingdom
SE23 9GD

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Anorak 5 star review on 16th October 2023

113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company, speedy order/delivery service, love it's eco-friendly!”

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Posted 1 year ago

“Love the new dress - fabric is lovely- arrived promptly and wrapped professionally in biodegradable bag 👍”

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Posted 1 year ago

“I love the dress , but as I am petiteI found the neckline was too wide for me, I would like a returns label please”

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Posted 1 year ago

“Love it, quick delivery and great quality 😁”

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Posted 1 year ago

“Saw the lobster print pygies a while back and so wanted a shirt in that fabric, now I do and it’s absolutely gorgeous. Love the Anorak prints and feel of these beautiful fabrics.”

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Posted 1 year ago

“Beautiful, high quality garments, which fit and wash very well. Definitely recommend Anorak products.”

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Posted 1 year ago

“Excellent service good quality product, be warned generous sizes”

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Posted 1 year ago

“Love the bold prints of Anorak, a sustainable clothing company which holds up to its promises.”

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Posted 1 year ago

“I found Anorak Online by accident but am really pleased I did as their prints and styles are just the sort of thing I love. And competitively and responsibly priced too! My purchase was delivered very quickly in brilliant biodegradable packaging. I’ll definitely buy from Anorak again!”

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Posted 1 year ago

“Very good and excellent patterns as always. Good value in the sale for good quality”

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Posted 1 year ago

“Dress arrived promptly and it’s gorgeous. Just as described. Fits great and gorgeous fabric. Love it. Easy to order from the site and delivered as expected.”

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Posted 1 year ago

“Love love the lobster print dress. I wish there was a petite range as at 5ft it’s ankle length. it’s such a fun summer print even though not quite how I’d want the fit it’s gorgeous”

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Posted 1 year ago

“Absolutely beautiful garment. I’ve already had many compliments whilst wearing it. Quality, fit and print are great. I loved the eco friendly packaging.”

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Posted 1 year ago

“I ordered a floral shirt dress. It was delivered on time and is lovely. Made from eco friendly material and washable. I’m really pleased with it.”

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Posted 1 year ago

“Beautiful dress , lovely colours and fabric , fast informative delivery will buy again”

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Posted 1 year ago

“Love this shirt … So pretty and flattering ❤️”

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Posted 1 year ago

“Lovely dress, despatched quickly, excellent quality and fit - can’t wait to wear it!”

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Posted 1 year ago

“Perfect colours now that the sun is shining. Can't help feeling cheerful wearing it. As ever I did have to shorten this as I'm not 5'9"!”

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Posted 1 year ago

“Don’t purchase unless you’re going to keep item. The refund and customer service is appalling. Waiting over 4 weeks for a refund to even be processed. No email communication confirming your order has arrived and then taking additional 21 days for your refund to be processed to your account. You have to hound customer service to even find out what is happening. Unless you know the item is going to fit don’t purchase.”

Helpful Report

Posted 1 year ago

Hi there, We are so sorry for any frustration caused. Please do get in touch with us directly if you have any further issues. Best wishes Team Anorak

Posted 1 year ago

“I really want to like this company and buy more from them but am put off by their returns system. I returned 3 items in 2 orders over 3 weeks ago and have not heard anything back. The lack of communication and slowness to refund makes me too anxious so unless I’m refunded very soon, I’m very unlikely to order anything again. Which is a shame because I really love the actual products.”

Helpful Report

Posted 1 year ago

Hi Kate, Thank you for getting in touch and we apologise for any frustration caused. Please could you send your email address to us directly to us to we can look into this for you? Best wishes Team Anorak

Posted 1 year ago

Anorak is rated 4.7 based on 3,938 reviews