Angelic Diamonds Reviews

Name: Angelic Diamonds
Address: 13 Easter Park, Cramlington
Rating: 4.97

5.0 Rating 3,118 Reviews

100 %

of reviewers recommend Angelic Diamonds

Company Reviews

Metrics

Info

5.0

Based on 3,118 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5800118

Email:

support@angelicdiamonds.com

Location:

13 Easter Park
Cramlington
NE23 1WQ

Angelic Diamonds 5 star review on 12th November 2024

449

Anonymous

Anonymous // 01/01/2019

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“Fantastic service, beautiful ring, I cannot be happier. Would highly recommend, thank you Angelic Diamonds.”

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“Order process was simple, however the order delivery was delayed by a week. These were for my now wife on our wedding day so lucky I ordered them early enough otherwise there would have been issues. But the quality of the earrings is great”

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“My experience with Angelic Diamonds has been brilliant. I can’t rate them highly enough. So easy to use their website and then their customer service was excellent. When I received my ring, it didn’t suit my finger as well as I had hoped, so I phoned Angelic Diamonds and talked it through with one of their designers. They came up with a redesign, using the existing diamonds, which they emailed to me. It looked great, so I sent the ring back to them, they made the changes and sent it back to me all at no extra cost and it was then perfect and I absolutely love it. I am so impressed with them and would’t hesitate to recommend them to anyone.”

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“The service i received was great, and the packaging that the diamond earrings came in showed the level of quality and care this company take. I would definitely use again.”

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“Good customer service”

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“My partner and everyone she shows is in love with the ring. Would use again 100 percent.”

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“I was delighted when I discovered Angelic Diamonds for a couple of reasons. Firstly the prices are amazing which enabled me to get the exact specification of ring I wanted for my budget. Secondly the ability to choose the characteristics of the ring in such detail, from the metal to the diamond itself really appealed to me as it meant that my fiancee would be receiving a ring created for her, rather than a mass produced product. I spoke with a member of the team prior to ordering to ask some advice and was delighted with their service. Once I made the order I was kept informed of progress and received the package perfectly on time. I was also given a lovely surprise when I discovered that they had given me a higher specification diamond than I had ordered as they were able to source it for the same price as the specification I'd chosen. The most important thing is that my fiancee absolutely loves the ring. I would recommend Angelic Diamonds to anyone and can't praise them highly enough.”

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“We ordered two diamond eternity rings and they are both beautiful. The customer service team were incredibly helpful in ordering alternative sizes for us at very short notice (the originals were too small) and we had replacements within 10 days. Thank you so much!”

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“When you're making such an important purchase, buying over the internet can be a nerve wracking experience. After doing a lot of research into buying diamonds online and the various pitfalls, I've no reservations in recommending AD. Their range is fantastic, well presented and highly customisable (as good as, if not better than some of the major global online players.) I was looking for a slightly bespoke design for an engagement ring. Everything was faultless from first email, through to showroom visit and final delivery. The team were quick to respond, happy for me to visit and open to questions. The ring arrived quickly and was exactly what I had been hoping for. And 3 weeks after proposing, the future Mrs L can't stop looking at it!”

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“The ring was chosen by my son for his girlfriend who knew nothing about it. The staff were very helpful and explained the whole process of buying online. The ring arrived on time and I was kept fully informed of its journey. My sons girlfriend was totally surprised and delighted with her beautiful vintage ring.”

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“Extremely happy with the level of communication and with the product I bought, they were very happy with the amendments I have requested and implement straight away. The ring is stunning and my now fiance is very very happy with it . Great service. Great product. Grear packaging, recieved in half the time i was expecting for the delivery even though I requested amendments... brilliant Can not recommend it enough .....thank you”

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“My finance was absolutely chuffed with the ring and as was I, it was better than expected. Plus I have to commend the customer service as well as I deliberated over the ring for several weeks and was very specific with my requests, which were all met and along the way had great communication. Many thanks.”

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“Ordered my wedding ring from here, was nervous at first as hadn’t tried on! Absolutely love it can’t wait to wear it.”

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“The service they provided was beyond what I expected, I was informed at every stage what was happening with my order. It was shipped when promised and delivered in good order. One thing that I did like was the certificates and other paperwork that accompanied my ring. It was very detailed and presented well. The ring itself was in a presentation box that I thought made all the difference. The little things count. Thank you, I would be happy to order from you again. :)”

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“I have ordered the radiant-Antonia model 18ct yellow gold body and 18ct white gold head, it’s beautifully magnificent. Proposed to my significant other on her birthday in Austrian alps this week and she adored it. She was so happy and we were both amazingly pleased with the quality of the ring and it’s perfect details. I strongly recommend angelic diamonds they are good value of money, the quality is just excellent. Thank you very much”

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“An amazing customer service team, with great products that provide great value for money, after purchasing my fiancée's engagement ring, I also came back to the seller to purchase both our wedding rings. Would recommend to a friend, 10/10.”

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“Ordering process was very efficient, building the ring was visual and easy to understand. Very high quality value for money product, boxed brilliantly, even with an insurance valuation certificate. Very happy customer, and will recommend to others without hesitation.”

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“Amazing service, I was able to find the perfect ring here, and it was delivered really quick. Excellent communication, Angelic Diamonds took perfect care of my needs. And I was pleasantly surprised with prices. Highly recommend to everyone!”

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“Excellent to deal with, very good at staying in contact and providing updates Received ring on time and very happy with what i received”

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“The ring was even better than it looked in the photos and great value, much better than anything you could get for the money on the high street. Very responsive and helpful customer service team, both to get it there on time and answering queries about resizing. One thing to note is that apparently, for security reasons, after resizing they have to send items to the same place they sent the original. This was a bit inconvenient to find out after phoning up to find out where the ring had got to. So bear that in mind if you are sending it off to be resized. The first resize is free though, so can't really complain.”

Helpful Report

Angelic Diamonds is rated 5.0 based on 3,118 reviews