Angelic Diamonds Reviews

Name: Angelic Diamonds
Address: 13 Easter Park, Cramlington
Rating: 4.97

5.0 Rating 3,118 Reviews

100 %

of reviewers recommend Angelic Diamonds

Company Reviews

Metrics

Info

5.0

Based on 3,118 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5800118

Email:

support@angelicdiamonds.com

Location:

13 Easter Park
Cramlington
NE23 1WQ

Angelic Diamonds 5 star review on 12th November 2024

449

Anonymous

Anonymous // 01/01/2019

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“Absolutely amazing customer service. Shannon Hall was quick to respond to my emails, offering me the advice and images I had requested, both promptly and at different angles to provide me with the most thorough details needed to pick my wedding band! This was very helpful, as it lead me to purchase a different band to which I thought I liked best pre natural images. After purchase, I was even more amazed by the product. It looked amazing in person and the packaging was lovely. I would recommend Angelic Diamonds to other brides looking for wedding rings. Perfect!”

Angelic Diamonds 5 star review on 25th January 2023

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“Excellent experience”

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“Stunning ring and great customer service Quick replies and answer any quire's I've had”

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“Amazing bespoke service. My customized ring came out exactly how I dreamed it. Customer service was fast & helpful when I needed to change the shipping address last-minute. A dream! Thank you all!”

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“I recently bought an engagement ring from Angelic Diamonds(Federica) & honestly I couldn't be happier with the service! To start with they have a wide range of designs and then you can alter your ring to suit i.e metal, diamond size, stone clarity... Then you get a date for which your ring will be ready and delivery date. The ring turned up on time, special delivery & well packaged.. then the ring itself! WOW! Absolutely perfect! Beautiful ring and my new fiancée loved it!”

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“My wife and I were looking for our wedding ring and we had an outstanding experience with Angelic Diamonds! All the staff took the time to answer our questions and educate us about every detail. They helped us design our ring which was unique and turned out beautiful. We got the perfect ring, and we couldn’t be happier!”

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“The quality of the wedding ring with diamonds is exceptional plus the customer service and the delivery were both outstanding without mentioning the packaging it arrived in that was outstanding...I would recommend this company a thousand times over...excellent guys...keep it up..⭐⭐⭐⭐⭐+”

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“Fantastic service from start to finish. Very helpful staff available to help. Ring was delivered exactly on time with their original projected timescale. My wife was very happy with the quality of the ring and I would have no hesitation in recommending Angelic Diamonds.”

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“Was looking for a pinky finger ring with the correct sizing and a decent price of solid gold for a long time. Luckily came across while searching on google. Better quality than I’ve expected as an online jewellery seller, well worth the money as I got engraved words inside the ring for the price, compared to some of the designer brands that I’ve checked and wasn’t able to engrave what I was looking for. Definitely recommend to friends and family!”

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“Was delivered a lot quicker than I expected. Not even given it to my wife yet as it's for her 50th on Xmas eve. 1st impressions very good though.”

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“Lovely classic wedding band. Also resized quickly and without any fuss.”

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“Really good service and quality very pleased would recommend and would buy again”

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“Very lovely people , really helped me over a few months as I was looking , alway got back to me quick , the ring was nice and my partner loved it , had it re sized and the service was super fast”

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“Absolute stars! Will definitely 100% use again or recommend to anyone! I was looking for something slightly different for my wife’s 40th and had an idea for an eternity ring which I explained to them. They were extremely quick at responding to each of my emails which made the entire process very efficient. We worked through the specification so that I could tailor the metal along with the Diamond weight, color and clarity before working on the design. With a couple of iterations they nailed the design, which was sent through as a 3D CAD image each time so that I could get a real feel for how it would look, and suggest modifications, until I was happy. All of this was done upfront before any payment was taken. They then turned the manufacture and delivery around in a very reasonable time, keeping me informed along the way and hitting the delivery date. Made the entire process dress free and very very easy!”

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“Excellent service from initial order to delivery; the after care service was also first class. The ring I ordered was just as the description and looked fantastic. Thank you”

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“Great service and advice from the team and a very happy fiancée. I had planned to propose whilst abroad and was able to extend the returns but thankfully did not need to return it. Will definitely purchase from this company again”

Angelic Diamonds 5 star review on 20th December 2022

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“Great experience and would highly recommend. Was looking for a man's wedding band and looked thoroughly online. Came across Angelic Diamonds who were the best priced and also offered free engraving, so it was a no-brainer. Found out they were online-only, so arranged an appointment to go and try some samples on. Placed an order online after the appointment, and received an email to advise a completion date of the order for 3 weeks from then, and to expect and email with dispatch details by 16:30 on that day. Three weeks later on the day they advised we received the email as expected, and the ring arrived the next day by special delivery. Packaging was nice and discreet to reduce the risk of any issues in transit. Unpacked the ring which was in a nice box with a valuation certificate and instructions on how to take care of the product. After trying on the ring it was too small, so we contacted AD regards their free re-sizing who swiftly emailed back about the logistics of returning the ring, along with advice on how to get the right size. Posted it back to AD via special delivery and they advised once they had received it, before sending it back (again, nice and discreetly packaged). The resized ring fit perfectly and the engraving still seems perfect. Overall, great quality, great communication, great price. Would shop there again and would highly recommend.”

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“Great choice of rings and amazing service! We had to have the ring resized and it was completed in two weeks! Thanks!”

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“I love my engagement ring!!! Me & my partner were extremely nervous about ordering online, but the service we received over the phone & on email was second to non which was very reassuring. The staff are very helpful & knowledgeable much better than the high street chains we visited. The ring was delivered bang on time & I absolutely love it!!!”

Angelic Diamonds 5 star review on 30th November 2022

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“I have bought jewellery a couple of times from Angelic Diamonds. I have always been satisfied with the service and the quality of the items.”

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Angelic Diamonds is rated 5.0 based on 3,118 reviews