Ancient Wisdom Wholesale Reviews

Name: Ancient Wisdom Wholesale
Address: Ancient Wisdom Marketing Affinity Park, Europa Drive, Affinity Park, Sheffield
Rating: 4.70

4.7 Rating 2,482 Reviews

94 %

of reviewers recommend Ancient Wisdom Wholesale

4.7

Based on 2,482 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Ancient Wisdom Wholesale:

We Love Gifts. It’s important to be enthusiastic about what you do.. Since 1995 we have been passionate about bringing the best in wholesale gifts to our customers, both in the UK and across the world.

Visit Website

Phone:

0114 272 9165

Location:

Ancient Wisdom Marketing Affinity Park, Europa Drive, Affinity Park
Sheffield
S9 1XT

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Ancient Wisdom Wholesale 5 star review on 25th November 2024

GentleBlu****

Ancient Wisdom Wholesale 5 star review on 13th August 2024

Sunshine Crys****

Ancient Wisdom Wholesale 5 star review on 7th July 2024

Hayling Aromathe****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order placed on Sunday delivered on Tuesday, absolutely amazing! Products out on sale by Wednesday and even though new products in our shop the started selling immediately! Very excited about all the bath products we have from Ancient Wisdom.”

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Posted 8 years ago

“My customers love the products. I have already sold several "Chill Pills" bath fizzies and several lava foot stones. Everything was packaged securely and shipping time was very good. Thank you very much!”

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Posted 8 years ago

“I like the variety of goods ancient wisdom offer. Their delivery is very efficient and always as promised”

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Posted 8 years ago

“A great site nice & easy to use, quick delivery . I will be using again in the near future. Regards Glyn.”

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Posted 8 years ago

“Quick service. Lovely products. I will be back.”

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Posted 8 years ago

“I was sadly disappointed with my first purchase experience from AW. On requesting a price for some samples the price was more than it should have been. On asking how the assistant arrived at this price I was told 'very easily'. In fact the total was wrong. I called to confirm prices and to adjust my order - still arrived with wrong order, a damaged product and products I would not buy again. I had been excited as I was looking forward to using AW for my online shop but won't be doing so now. To see what other's experienced Iooked at the AW face book page which confirmed my doubts. Many others had similar complaints. I feel much could have been sorted out by having less cocky sales staff( obviously student or similar) and by simply listening to your customers and addressing others concerns. Genuinely sorry to have to write this low scoring review.”

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Posted 8 years ago

Dear Fran, Thank you for your review and I am sorry you have had a bad experience with us on your sample order. You are correct in saying that the person you spoke with was a student - he is our apprentice and I made sure he receives further training in his telephone manner. Please accept our apologies here. I have had a look at your sample order and can see that the higher price stands from the Small Order Charge on the order. We do charge this when orders below our minimum of £50+VAT are placed, however this does not apply in terms of sample orders so I have refunded your £5+VAT for this. I can see you received a reduced postage charge on the order (we usually charge £7.50+VAT for standard orders). I have also applied a £7.50+VAT credit to your Ancient Wisdom account, which means that your carriage charge will be covered should you wish to give us another try. Once more many apologies for the inconvenience. Kind Regards, Urszula

Posted 8 years ago

“Highly recommend Ancient Wisdom. Great products, fab prices and the customer service is second to none!”

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Posted 8 years ago

“Although the majority of the products ordered were in stock there were some problems with a couple of them. I emailed Urszula and have not yet received a response which is highly disappointing.”

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Posted 8 years ago

ear Rebecca, Thank you for your message and I apologize for the problems with your order. I have just received the negative review from you, which is what prompted me to search for your email address in my messages as I always reply to all emails usually within 24 hours, however I have missed yours in error - I do apologize for this. Please email me with the photos of the damaged items and the item codes - I will be happy to issue a credit, refund or a replacement for these - I leave the choice to you here. Once more many apologies for the inconvenience. Kind Regards, Urszula

Posted 8 years ago

“Hugely impressed with the speedy delivery!”

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Posted 8 years ago

“Ordered my 1st Wholesale order was very helpful and got my order out very quickly, only downfall was that the parcel went everywhere apart from where it should have gone but did turn up in the end. Would do business again. Sue”

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Posted 8 years ago

“very good service, helpful staff well done i will be ordering more items soon”

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Posted 8 years ago

“I have used Ancient Wisdom several times now and have never been disappointed. Excellent service, items arrive quickly and haven't encountered any problems.”

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Posted 8 years ago

“Fast delivery, well packaged and excellent quality products for an excellent price”

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Posted 8 years ago

“Good prices, Great service and fast delivery, thank you very much. Arabesque-gifts”

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Posted 8 years ago

“Hi most of my products ordered where great but was dissappointed with rhe bath bombs as they where all cracked due to packaging all loose around them so i had to sell much cheaper than intended a oart from that the rest of order was fine kind regards claire”

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Posted 8 years ago

“Very nice products. Super quick service and any mistakes or problems are dealt with without drama. Would recommend to anyone.”

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Posted 8 years ago

“Product review wax melts. I received two which are bordering on rancid- lavender fields and lemon harvest. Got complaints from clients and tried them myself. Lavender definite, lemon has funny after scent. Won't be buying those again. The Japanese magnolia is divine and here comes my biggest biggest complaint. So much is always out of stock. I wait for one item to come back and then everything else I want to order is oos. I have to look at your website everyday even when I ask to be emailed when something is back in stock Very frustrating. Great range of items.”

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Posted 8 years ago

“The soaps smell amazing !”

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Posted 8 years ago

“I'm very satisfied. Good luck :-)”

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Posted 8 years ago

“I have always found Ancient Wisdom to be extremely reliable. Excellent Products and Customer Service. I can highly recommend them”

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Posted 8 years ago

Ancient Wisdom Wholesale is rated 4.7 based on 2,482 reviews