Ancient Wisdom Wholesale Reviews

Name: Ancient Wisdom Wholesale
Address: Ancient Wisdom Marketing Affinity Park, Europa Drive, Affinity Park, Sheffield
Rating: 4.71

4.7 Rating 2,531 Reviews

94 %

of reviewers recommend Ancient Wisdom Wholesale

4.7

Based on 2,531 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Ancient Wisdom Wholesale:

We Love Gifts. It’s important to be enthusiastic about what you do.. Since 1995 we have been passionate about bringing the best in wholesale gifts to our customers, both in the UK and across the world.

Visit Website

Phone:

0114 272 9165

Location:

Ancient Wisdom Marketing Affinity Park, Europa Drive, Affinity Park
Sheffield
S9 1XT

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Ancient Wisdom Wholesale 5 star review on 19th December 2024

Nicole Jo****

Ancient Wisdom Wholesale 5 star review on 28th November 2024

Groovy ****

Ancient Wisdom Wholesale 5 star review on 25th November 2024

GentleBlu****

Ancient Wisdom Wholesale 5 star review on 13th August 2024

Sunshine Crys****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Any small problem I have had re missing item or a broken item, has been dealt with straight away by Kristy who is always happy to help and is informative and friendly...first class service everytime”

Helpful Report

Posted 6 years ago

“Stock goes in and out like a yoyo and an order placed on a Friday evening wasn't dispatched until the following Thursday. Yes I know it had snowed the week before but even so....thats why I went with 2 stars rather than 1. Not impressed ;-(”

Helpful Report

Posted 6 years ago

Hello, Thank you for your feedback and I am sorry you feel this way. It has been pretty sketchy with the courier collections during the snowy weather, indeed. As we do not have our own fleet and are based on a hill, some service providers did struggle to get to us. Please email us directly to care@ancientwisdom.biz with your details and I will be happy to check on the dispatch times further for you, as well as advise further on stocks based on your orders. Kind regards, Urszula

Posted 6 years ago

“I am a new customer to AW dropship, and i love it. Its great not to have to purchase lots of stock, they reply to emails very quickly and are very easy to deal with. Keep up the great work guys!! A+++++”

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Posted 6 years ago

“I enjoy ordering from Ancient Wisdom and love the selection of items that they sell - all for reasonable prices. When I have had any problems with my order this is sorted quickly and efficiently.”

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(Hypnotherapy For Positive Change) - Posted 6 years ago

“Wasn't expecting my parcels to arrive so soon. Ordered them late at night, and two days later they were at my door! Couldn't be more impressed with the quality! Will definitely buy again!”

Helpful Report

Posted 6 years ago

“Have only being using AW for a few weeks now & I'm on to my 3rd order, staff are great to talk to, products are fab. My customers love your products 😀”

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Posted 6 years ago

“I had 3 orders up to now, Everything is amazing, Delivered very quick , Love your website”

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Posted 6 years ago

“Great quality. Fast Delivery. Great Customer Service. Thabks Guys x”

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Posted 6 years ago

“Reception of staff Communication and knowledge of staff Friendliness of staff And generally how helpful staff are. However I would appreciate early if any item is going to be discontinued so I can prepare my customers. One in particular Mother Earth soaps”

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(Nature's Gift Products) - Posted 6 years ago

“Very good service”

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(Diane Ferguson) - Posted 6 years ago

“I have been using AW for a number of years and find both the products and the service to be of a high standard. The scented products are good quality and encourage repeat sales. David's travel blogs are the only ones I actually read, they're interesting and informative. Seeing pictures of the products being made and how they are sourced in an ethical way gives you confidence that you're not exploiting people in poorer countries. Staff are always helpful if you need to contact them.”

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(The Mystic Emporium) - Posted 6 years ago

“Good range of products with prompt delivery”

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(April Boardman) - Posted 6 years ago

“Easy process good quality goods”

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(Emporiwm Ystayfera) - Posted 6 years ago

“Easy to use web site. Good delivery times. Up to date information on stock levels. Ancient Wisdom has been one of our suppliers for the last 8 years and at no time have I ever received poor service.”

Ancient Wisdom Wholesale 5 star review on 8th February 2018

Helpful Report

(SimpleyNatural Ltd) - Posted 6 years ago

Dear Patricia, Thank you for your review and your kind feedback! We are always happy to help so if there is anything at all, please let us know. Kind regards, Urszula

Posted 6 years ago

“poor quality goods”

Helpful Report

(Norman Grigsby) - Posted 6 years ago

Dear Norman, Thank you for your feedback. I am sorry to learn this. If you wish to elaborate, please email us at care@ancientwisdom.biz and we will be happy to help. Kind regards, Urszula

Posted 6 years ago

“I have been buying from you for 20 years. In fact you were the first people I ordered from. I have always been very very happy with both the products and service. Unfortunately, for the last few months I have waited a long time for delivery. As a seasonal business I am extremely busy in the summer and last year I often had 3 0rders in the pipeline. I hope this is something you are working on to improve.”

Helpful Report

(Naturally Gifted) - Posted 6 years ago

“they supply unusual giftware”

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(Www.giftsandcreams.co.uk) - Posted 6 years ago

Hi Christine, We do our best in finding the weird and wonderful. If you have any suggestions, let us know! care@ancientwisdom.biz Kind regards, Urszula

Posted 6 years ago

Dear Christine, We do our best in finding the weird and wonderful. If you have any suggestions, we are always happy to take them on board. Our email address is care@ancientwisdom.biz Kind regards, Urszula

Posted 6 years ago

Dear Christine, We do our best in finding the weird and wonderful. If you have any suggestions, we are always happy to take them on board. Our email address is care@ancientwisdom.biz

Posted 6 years ago

“Out of all of the orders we have placed in the last 12 months only one has arrived without missing, damage or incorrect items (which causes a whole issue when trying to get that sorted out). Whenever you have to phone through for help you wait ages to get someone on the phone and they rarely seem interested in actually helping you. We are very happy to have moved away from this supplier as we do not feel that they care about helping a small business.”

Helpful Report

(PositivEly Treated) - Posted 6 years ago

Hello, Thank you for your message and I am sorry you feel this way about our service. I appreciate that errors are frustrating and we are working hard on reducing those. We pride ourselves in fast and as hassle free resolution as we possibly can offer. As you probably know, we are not a call centre here. There are 4-5 office staff so during busy periods it can be difficult to get through to us on the phone. We also have email and online chat. If a message is left, we will get back to you also. I would like to look into your complaint in more details please so if you do get a chance, please email us to care@ancientwisdom.biz with more details on the occasions where you felt the customer service levels were not up to standard. If there is an instance or a name you could give us, I will be happy to look into this further so that we can improve our service in general. Again, many apologies for any inconvenience and thank you for your feedback. Kind regards, Urszula

Posted 6 years ago

“Always a good service, love my deliveries as they smell divine , and I will continue to order”

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(Calabash) - Posted 6 years ago

“Nice quality, information about items, discounts, valuable and interesting newsletters.”

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(Ajurveda Visiems) - Posted 6 years ago

Ancient Wisdom Wholesale is rated 4.7 based on 2,531 reviews